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Customer Care Administrator - fluency in European language

Excellent Opportunity for a candidate to join a dynamic Customer Service team
Competitive Salary and benefits
Surrey
My client, a globally renowned company, is looking for a candidate who is passionate about customer service to join their growing team. The candidate must be fluent in English and one of the following languages: French, German, Spanish or Italian. Spanish or Italian is preferred. This is a fantastic opportunity for someone with previous customer service and sales administration experience to further their career.
Your responsibilities will include:
*Providing a high level of customer service
*Managing orders and deal with all order related enquiries
*Dealing with customer queries and problem efficiently, solving problems quickly and maintain customer satisfaction
*Adhering to all regulatory, quality and compliance guidelines to ensure my client's high quality standards

The ideal candidate will have:
*Fluency in English and a European language is essential(French, German, Spanish, Italian)
*Previous customer service experience
*Previous administration experience
*Experience in a high volume order entry/customer service environment
*Strong written and verbal skills
*Excellent organisational skills and ability to prioritise
*Good problem solving skills
*The ability to work in a pressurised environment
If you are looking for a role where you will be challenged and given the opportunity to demonstrate your initiative and work independently, this could be the role for you. If you would like any further information, please contact me immediately for more details.
Keywords: German, French, Italian, Spanish, Sales Administrator, Order Fulfilment, Sales Support, Customer Service, Administrator
If you are interested please contact Nathalie on 01753 853400 or email your CV to n.worsley@eurolondon.com, quoting reference WNNW 306205. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
 

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