IT & Engineering

Organisations need experts with a deep understanding of systems and infrastructures who can be parachuted from one location to the next. Multilingual and bi-lingual architects, programmers, project managers, business analysts and a varied range of other technical skills are a mere phone call away when you engage Euro London to source and place the IT, telecom and engineering specialists you need.

As governments and corporations plough billions into the next generation of global, large-scale engineering, infrastructure and transport projects, Euro London Appointments will continue to supply a vast range of multilingual specialists within consultancy, contracting, manufacturing and distribution.

 

 

  • Für einen Kunden in Frankfurt suchen wir:   Mitarbeiter (w/m) IT/Support  in Teilzeit   Ihre Aufgaben: Annahme, Analyse und Behebung von eingehenden Störungen Unterstützung der Anwender bei allen technischen Fragen 1st und 2nd Level Support remote und vor Ort Installation und Konfiguration von Hard- und Software Installation und Konfiguration von Mobile Devices Sicherstellung des Betriebs der eingesetzten IT-Infrastruktur Dokumentation   Fachliche Anforderungen: Eine abgeschlossene Ausbildung im IT-Bereich oder entsprechende Kenntnisse und Erfahrungen Erste Erfahrung im 1st & 2nd Level Support zwingend erforderlich Fundiertes Wissen in den Microsoft-Betriebssystemen und MS Office Basiswissen im Umgang mit Netzwerktechniken (TCP/IP, Router, Switches) Basis Kenntnisse in den Bereichen Windows-Server- und Active Directory-Administration Basis Kenntnisse Mobile Devices (IOS, Android) Gute Deutsch- und Englischkenntnisse in Wort und Schrift zwingend erforderlich   Persönliche Fähigkeiten: Ausgeprägte Kunden- und Serviceorientierung Hohe Einsatzbereitschaft Selbständige und sorgfältige Arbeitsweise Team- und Kommunikationsfähigkeit Analytische Denkweise   Bitte senden Sie Ihre aussagekräftige Bewerbung mit frühestem Eintrittstermin sowie Gehaltsvorstellung unter Angabe der Referenz: GFSK12 an  Silke Kiessig via s.kiessig@eurolondon.de. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de. B

  • Euro London Appointments are working with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Swedish language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Swedish - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Office & Customer Service Administrator Our client is an independently run software solutions company with operations throughout Europe and North America and a global presence with customers across five continents. Job Role The job role involves being office administrator and providing high quality customer services support to our customers In France and French Speaking Territories. Excellent written and spoken French & English are essential. JOB DESCRIPTION  Assisting accounts by calling French customers who are late payers.  Monitoring the company's shared email box (via HelpScout) to ensure customer queries are answered promptly.  Quoting customers.  Contacting customers to encourage them to renew their maintenance.  Invoicing customers.  Purchasing supplies for the office.  Helping to arrange training sessions and exhibitions.  Taking messages for technical support when all engineers are on the phone or unavailable.  Answering incoming dealer sales calls when the given Dealer Manager(s) is not available.  Helping with basic sales queries or taking messages where the request is more complex.  Placing resellers' orders with our suppliers.  Accepting deliveries to the company.  General Administration. Key Skills Essential  Good communication skills with a high standard of spoken and written French & English  Initiative and strive to improve constantly.  Team player but have ability to work independently  Ability to value work and processes and suggest improvements when necessary.  Flexibility.  Assertiveness with understanding of people.  To be numerate.  Fully experienced in a business to business environment.  At Least Intermediate Excel, Word and Outlook proficiency. CDI 24-46k€ ASAP START

  • Are you passionate about Pre-Sales ? Do you enjoy understanding customer's commercial and technical challenges to provide solutions and have a direct impact on their success on their business? Do you have a passion for working with the latest cutting edge technologies in the online media and video technology sector? If so Euro London Appointments may have the ideal opportunity for you! Our client, a renowned and innovative online video and media company expanding globally is currently looking for a talented Pre-Sales looking to continue their career in the Digital Media /SaaS sector , assisting some of the worlds most well known online video publishers. The position The pre-sales engineering position consists of providing customers and sales reps with products and/or solutions advice during pre-sales discussions. You will have strong technical skills combined with excellent technical acumen. You will be involved in answering complex questions on functionality and usage of the product to solve sales support problems, performing product demonstrations, installation support and post-sales consulting across the UK and Europe. Responsibilities *Owning the technical communications with customers through the delivery of pre-sales and product demonstrations. *Developing an in-depth understand of the customers technical environment, business challenges and requirements to enable you to best explain how our client's solutions could benefit them. *Propose, design and create custom prototypes, demos, POCs based on client's specific use case and translating this internally into product feedback. *Sales support with RFIs/RFPs and providing responses to technical enquiries. *Working with senior leadership at client sites and internally to make sure their technical and business needs are met. *Cross functional collaboration internally ( Sales team, Product team, Professional services) *3rd party development agencies and vendor collaboration. *Continuous relationship development at the implementation level within each client relationship. *Regular travel across the UK and Europe to client sites. Qualifications and skills *At least one significant pre-sales or technical sales role, ideally in the digital media or video content delivery fields. Any experience in the Digital Marketing, CDN and Encoding software sectors is also very valuable. *Demonstrated ability to multitask and prioritise across a wide range of accounts *The ability to present to both technical and non-technical audiences, explaining complex aspects of product functionality and usage and solving sales support questions. *An ability to listen to customer's needs and handle objections with insight and understanding. *Strong presentational and communications skills are essential. *Comfortable working with all levels of clients from junior to very senior. *Strong familiarity with HTML, HTML5, JavaScript, CSS, iOS/Android/MAC/Windows/Apple( background hands-on experience and ability to understand code) *Hands-on approach to problem solving and finding solutions. *Fluent English and ideally another a European language with Spanish or French as preferences. Other Western European languages are beneficial. *Experience developing technical solutions. *Experience working with OVP and /or Mobile solutions. *Willingness to travel. In return our client can offer excellent training and a stimulating career path in a world leading online video development company , constantly developing new video and cloud based solutions at the forefront of the online media industry. A competitive salary accompanies the role for the selected candidate

  • Dutch First Line Support Surrey Excellent opportunity to join a dynamic, International business, using your passion for languages and IT! The Technical Support Team provide first line and second line support to customers who are experiencing technical issues on a first contact basis, wherever possible. Providing inbound technical support via phone and email, in accordance with SLA's, updating Salesforce with accurate information. Supporting internal team with the testing of products. Perform Outbound courtesy calls to customers as required. We are looking for candidates with: Fluency in Dutch and English (both spoken and written). Knowledge of Windows Operating Systems. Ability to work under pressure and deliver results. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Euro London Appointments is currently recruiting for a leading global embedded software code compliance and testing client who are currently recruiting in their London office for a skilled German and English speaking Technical and Post-Sales Consultant to deliver high-quality Technical Account Management and Post-sales technical support to clients spanning the Aerospace, Automotive, Medical and Financial Sectors. This role is a fantastic opportunity to join a medium sized and fast-growing international company within a friendly, welcoming and clued-up team, applying strong pedagogical and technical skills to a role involving a strong client facing focus as well as a good understanding of development. Please see the description below for further details! Responsibilities The responsibilities below represent the main elements of the role. Over time these may be expanded as the successful candidate develops their career. Main responsibilities: *Analysis of customer support issues ( similar to technical account management) once the product is installed into the customer's technical environment , working often with clients across the DACH ( German speaking) market. *Post Sales mentoring and consulting including set-up and installation of solutions in contact with regional distributors in country. *Critique work on coding standards. *Conducting product training courses for clients. *Seminar and conference presentations in the UK and throughout Europe. Requirements (Technical and Non-Technical) *A Bachelors Degree in an IT or Engineering related discipline with a strong experience in C/C languages to provide customer-facing consulting services on C/C based embedded software products. *Programming skills in C/C ( there is no software development in the position but the knowledge of working with these languages is essential as the product is based on them) *Analysis of customer support issues with Post sales support and consultancy as part of our Global Support Network. *Advanced knowledge of Windows and Linux. *Strong oral and written German and English communications skills and the confidence to present to audiences with different levels of technical understanding. *Any other languages , particularly French or Italian are beneficial but not essential. *Any customer facing or technical teaching experience is highly beneficial but not essential. This is because you will be working in a role combining client facing and remote client interaction, where the ability to communicate technical information and concepts is vital. In return my client can offer a technically stimulating role where you will deliver consulting and support services to a wide range of clients in several growing sectors and in a progressive company where your expertise will be valued and recognised through a competitive salary and career progression prospects. There is also the possibility for travel across the UK and Europe to support clients in this diverse position.

  • Italian Speaking Service Desk Analyst -Prague, Czech Republic This is a great opportunity for a Italian speaker looking to make their way into the IT world. My client is one of the world leading companies focused on cloud services including network integration, security and data centers. They offer the opportunity for a fresh challenge in one of Europe's most beautiful capital cities (Prague, Czech Republic). You will help organisations worldwide maximise their potential by offering high level customer support. Providing Technical Support to world whide clients via emails and telephone. You will be responsible for logging all records and activities accurately and aim for first-call resolution. Requirements: *Fluent to native level Italian *Fluent English *Previous work experience, ideally in customer services, call centre or helpdesk *Ideally an interest in IT but definitely a willingness to learn new skills Package offered: *Great working atmosphere in an international team *5 weeks of vacation per annum *3 sick days per calendar year *Compensation of salary for temporary incapacity to work beyond the statutory wage compensation in the amount of the fixed basic salary for temporary absence to 21 days per year *Private Healthcare *Transport allowance *Private pension scheme *Daily meal vouchers *Daily free refreshments (coffee, tea, water on work) *Notebook and mobile phone including data tariff per company standards *Excellent training programme and opportunities for continuous learning that will give the you best chances to further your career within a booming industry. Please note that this role is based in Prague, Czech Republic. Due to the nature of the work, you will be required to work shifts including evenings and night shifts on a rotational basis. If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • German Speaking Service Desk Analyst -Prague, Czech Republic This is a great opportunity for a German speaker looking to make their way into the IT world. My client is one of the world leading companies focused on cloud services including network integration, security and data centers. They offer the opportunity for a fresh challenge in one of Europe's most beautiful capital cities (Prague, Czech Republic). You will help organisations worldwide maximise their potential by offering high level customer support. Providing Technical Support to world whide clients via emails and telephone. You will be responsible for logging all records and activities accurately and aim for first-call resolution. Requirements: - Fluent to native level German - Fluent English - Previous work experience, ideally in customer services, call centre or helpdesk - Ideally an interest in IT but definitely a willingness to learn new skills Package offered: *Great working atmosphere in an international team *5 weeks of vacation per annum *3 sick days per calendar year *Compensation of salary for temporary incapacity to work beyond the statutory wage compensation in the amount of the fixed basic salary for temporary absence to 21 days per year *Private Healthcare *Transport allowance *Private pension scheme *Daily meal vouchers *Daily free refreshments (coffee, tea, water on work) *Notebook and mobile phone including data tariff per company standards *Excellent training programme and opportunities for continuous learning that will give the you best chances to further your career within a booming industry. Please note that this role is based in Prague, Czech Republic. Due to the nature of the work, you will be required to work shifts including evenings and night shifts on a rotational basis. If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Do you have experience working as a consultant in the professional services environment? Are you motivated by a competitive salary and a great working environment? This could be the job for you; On behalf of an international client in the logistics trade we are looking for a: Business Consultant (M/F) Location: Munich Job Description Definition of current and desired status of Trade Compliance Processes Education of customer end users regarding the software (webinars, workshops) Documentation and definition of integration with customers ERP system Establishment of functional requirements then product modifications Working in line with the technical team to deliver customised software   Your Profile Fluent in English and German or French  BA/BS degree, MBA a plus 5+ years of consulting experience  in a Software professional Service environment Ability to travel globally 40% of the time Experience in Software implementation Ability to communicate complex processes to a wide audience including business, technical and executive  levels Ability to work independently Experience in logistics or global trade SaaS is a plus     Your benefits Career development opportunities Varied, challenging and exciting tasks in a competitive industry Opportunity for independent work A dynamic  working environment within an international team If you would like to apply for this exciting opportunity then please forward your CV in Word format to Luisa Gröger (l.groeger@eurolondon.de) All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission.  We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.de