Euro London Appointments are working with one of the largest global franchise network (more than 40,000 worldwide) to source a French AND Spanish speaker to join their helpdesk team. You will offer the highest level of support to franchisees with issues relating to supply and quality as well as first line technical questions. You will do this by logging all incidents in a accurate and consistent manner reporting any trends you come across. This role offers a fantastic gateway for somebody with strong customer support experience to a career in IT. The ideal candidate will: - Be fluent to native level in both French AND Spanish. - Be fluent in English - Have previous helpdesk or contact centre experience - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Thrive in a fast-paced environment and can work under pressure You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
One of the world's leading platforms for professional learning is looking to immediately add calibre graduates to the business in its Dublin office. The membership network is for one-on-one professional learning and comprises thought leaders and practitioners, including business leaders, scientists, academics, former public sector leaders and the top subject matter specialists. They serve users at more than 1,400 client companies in 40 countries. These clients include Fortune 500 companies in nearly every sector and the leading professional services firms and financial institutions The teams based in Dublin work with clients across the EMEA region, particularly French, German, Arabic, and Nordic clients; meaning the Dublin based teams regularly use their language skills in their day to day roles. The Graduate Associate Programme also offers training sessions to explore additional topics, teach valuable skills, and indulge curiosity. The fun, team-focused environment includes community volunteer programs, birthday celebrations, and various team-building activities. This business attracts employees from the most distinctive professional and academic backgrounds. Across the company, they look for individuals who embody their values. Key Graduate Associate responsibilities include: *Completing the intensive training period; *Growing and developing the membership of experts through targeted outreach; *Engaging with clients daily to understand their needs and provide exceptional service; *Executing custom projects across client firms - including consultations, surveys, and special projects; *Maintaining full accountability and responsibility for client accounts; *Focusing on policies and procedures to protect the integrity of client engagements; and *Working with the Business Development team to create a strategy to grow revenue on existing accounts and find new business. Graduate Associate Training Programme and Personal Development: As a Graduate Associate, you go through a number of personal development steps designed to support you to: *Excel in a fast-paced environment; *Work collaboratively to develop knowledge of client relationships; *Communicate with clients to assess and scope their research needs; *Develop strong actionable business skills - including time management, professional conduct, communication, negotiation, and project management; *Understand and utilise a broad range of products to creatively engage and support clients; *Grow relationships with clients and thought leaders to provide top-level service; *Collaborate with internal partners to exceed client expectations; and *Mentor newer professionals. For the Graduate Associate Programme, they seek applicants with bachelors or masters degrees from top-tier colleges and universities or equivalent work experience. These factors will strengthen an applicant's candidacy: *Fluency in English AND one of either German, French, Arabic, or Swedish; *Superior communication and interpersonal skills, including demonstrated oral and written abilities; *Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment; *Strong problem-solving skills and desire to learn about new topics; *Passion for client service, especially with experience in phone-based professional communication; *Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals; *Strong desire to work in a collaborative environment; *Demonstrated ability and initiative to handle increasing responsibility and autonomy over time; *Undergraduate or graduate result of 2:1 or higher. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
Customer Service Agent (Fluent French AND English) Are you a quick learner who thrives in a fast paced environment? Join our team as a Customer Service Advisor and play a central role in providing a premium branded experience to our consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join us on a full-time fixed term contract basis. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in French English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience We represent the company values in our department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Our Consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND French language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support our consumers Join the global family of the LEGO Group The LEGO Group is a family-owned, international business and collaboration shapes everything we do. We offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. If you are confident that you have what it takes to succeed in this fixed term contract role, please send your cv to firstname.lastname@example.org BRINGING IT TO LIFE "It's more than just being in a call centre and taking orders. You often have to be a listener and a friend.." quote by an Advisor. Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,300 per annum (pro rata for the number of months worked), paid monthly Job Type: Fixed term contract until Jan 2017. Location: Slough, Berkshire UK (reachable by train from London Paddington) Benefits: 10% Bonus, 5% on successful completion of contract, 5% on successful achievement of relevant performance criteria. Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Start Dates: 9th October Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
French with Italian Digital Content Lead. An exciting opportunity to join a global digital marketing agency, working for an industry leading blue chip automotive manufacturer. An exciting opportunity has become vacant to head a digital team, in a dynamic and fast moving digital website business, working for one of the agency's largest account. You will have the opportunity to join one of Europe's fastest growing digital agencies, and have the opportunity to develop and expand your digital career. You will need to have a strong marketing background and a marketing degree would be advantageous. We are looking for a confident, passionate person with a natural ability to organise, delegate and drive results. Within this position, you will lead the account and will have the opportunity to travel in Europe to work with the client and, longer term, there will be great career opportunities to progress within our global agency! Salary package to be discussed, based on experience and entry level into the company. Required Languages: Mother tongue level French with fluent Italian. Fluent in both written and spoken English at business level. If you are interested please contact Claire on 01753 668840 or emailing your CV to email@example.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Our client is a rapidly expanding and highly innovative on-line start up. After 3 rounds of fundraising and excellent results (100M of euros in turnover in 2016, 100 employees in less than two years), they are currently in a phase of acceleration to become the leader in the distribution of their field of products on the web in Europe. Today, they are present in 6 countries: France, Belgium, Spain, Italy, UK and Germany. Responsibilities: As the German Business Development Manager, you will identify and acquire the German online-sellers, analyse their offer and introduce the means to increase their sales. You must have a native level of German and good knowledge of a B2B sales processes. You must be able to identify and recruit future partner sellers with strong potential for high volume sales on your website. Main tasks: · Hunting of German sellers with high potential for the German platform. · Good follow up of sales opportunities. · You will benchmark the range of sellers and analyse the potential for the product catalogue. · You will overcome each obstacle autonomously, with innovative solutions. · You will negotiate and get the best conditions to make the partnership as successful as possible. · Integration and reporting of performances. Your profile: You must be passionate about Selling and Business Development B2B and the world of start-ups. German at native standard is essential, fluency in French and English is an advantage Good knowledge of B2B sales processes and sales strategies Good knowledge of Excel other office programmes Autonomous, business driven, strong rigour in the workplace Ease at negotiation and commercial relations Complimentary information: Location: Paris - Arc de Triomphe (Champs Elysées) Salary: 35-40K€ + 5K€ bonus Please send your CV to firstname.lastname@example.org Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Are you looking to combine your commercial skills and business knowledge with your fluency in German? Here, we have the right opportunity for you! An international market leader exporting its products worldwide is looking to appoint an Export Sales Executive for the French market. The successful candidate will be fluent in German and English. You will have previous Sales experience or experience within a commercial role dealing with clients on a B2B level. Additionally, you will be looking for a career in sales, possessing qualities such as excellent communication & presentation skills, be persuasive and a confident communicator, with the ability and focus to be a successful export sales executive. Some of your core duties will include: *Reporting to the European Sales Manager on the performance of user markets; To complete daily KPI'S and call plans issued by the Sales Manager; To develop the sales areas through arranging and completing on site customer visits; To assist the European Sales Manager and provide cover to the international sales department when required are just some of the tasks at hand. For candidates fluent in both English and German, interested in developing their career further in sales who possess the necessary qualities in communication, negotiation and client development, please send your CV in a Word doc to the emailed provided to find out more about this excellent opportunity. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
European Pilot Manager This opportunity is for a fluent French speaker with commercial awareness to take on the role of European Pilot Manager (if you speak Italian, Spanish or German as well that's a plus). Providing a SaaS product, the company enables retailers to gain real insight into their big data and thereby add value to their business intelligence, data management and point of sale applications. You will need to have a good track record of account management & business development in the CPG world. The role requires you to be able to work independently as there is a lot of travel involved, so strong presentation and relationship building skills are important. The role is very consultative and demands responsibility for user adaptation, delivery process of the product and value creation. You ideally hold a university degree in Business management or supply chain related subject and have some experience in retail consulting, supply chain or operations management. Excellent Excel and data analysis software skills are a must, also Python skills is a plus! So do you want to make retailers' life easier and turn their POS data into something more valuable which will ultimately improve revenue and end-consumer experience? You get to work for an amazing global company with friendly colleagues in a competitive environment and nice office in West London. You get unlimited holiday, flexible working hours, free parking on site and free food a couple of days a week. The offices are located in West London but the company can offer flexibility on location for the right candidate. If this doesn't sound amazing to you then keep looking (you would miss out!), but if it does please call me on 0207 029 3799 quoting reference SMPN/333089 or apply now if you think you might fit this description. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
We are looking for an Office Manager to join Euro London Appointments, an award-winning multilingual recruitment consultancy! Do you want to work in an international environment? Do you have previous experience working as an Office Manager in a fast paced environment? If you're a great organiser with strong administration skills and a passion for motivating your colleagues, then we have just the job for you. The office is based in the heart of London, just a 2-minute walk from Blackfriars Station where you can see the beautiful views of the London Eye and Victoria Embankment. About the Role: You will: *be working as part of the internal support team and will be based on the front desk working closely with the office administrator who will report directly in to you and you will report to the Senior Manager of the department. *use a range of office software, including email, spreadsheets and databases, to ensure the efficient running of the office *manage online and paper filing systems *develop and implement new administrative systems, such as record management *record office expenditure and petty cash *1st line IT support alongside the IT Manager *assist in the organisation of the office layout and maintain supplies of stationery and equipment *day to day management of the office administrator including regular 1:1 meetings and performance management with the support of your line manager *oversee the on-boarding of new staff, sometimes including training and induction *completing extensive referencing and background checks for successful candidates *assist the Director with ad hoc projects and reports as and when required *respond to candidate and client enquiries *2nd point of contact for front of house duties such as welcoming visitors and taking copies of relevant documentation *review and update health and safety policies and ensure they're observed *arrange regular testing for electrical equipment and safety devices The Ideal Candidate: *An approachable team player - This company has a strong team work ethic across all departments and the Office Manager must be available to support staff at all levels and remain calm in challenging situations *Confident - you will be meeting a lot of candidates and clients face to face *Experience in Office Management or Office Administration, ideally in a sales environment *Previous experience of managing another person or a small team *Deadline driven What we can offer you: * Private Healthcare Insurance * On going Training * Cycle to work scheme * Pension scheme * Organic Tea & Coffee/Fresh Fruit * Friday drinks * Social Events * Childcare vouchers * A day off on your Birthday * Many more! Does the role appeal to you? If this is exactly what you are looking for, please send your cv to: email@example.com Interviews will be held in the next 2 weeks Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Firstly, this is a real Account Management opportunity. It is not one of those sales role dressed up to lure you in. Using consumer data to drive better partnerships, this company is growing fast and adding to an enviable client list weekly. They now need to find a genuine Account Manager to drive adoption and add major value. You need to be commercially minded of course as you're taking ownership of a portfolio of major retailers and manufacturers of consumer goods across Europe. There will be a focus on the key markets including France, hence the need for outstanding communication skills in English and French. Innate analytical ability is also a must. Are you quick to understand daunting data? Can you spot trends and opportunities fast where others just see a mass of numbers? You'll onboard, train, teach, advise, network and add value to your clients and their suppliers. You'll own complex data driven projects and drive success and more revenue for all. To reiterate, this is a European role working with an expanding client list; you'll need to communicate fluently and influentially in English as well as French. You'll also demonstrate the ability to manage projects and build close partnerships with clients, preferably within consumer goods, FMCG/retail environment If the above has struck a chord, apply or get in touch directly on firstname.lastname@example.org quoting reference number SMPN/332758. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Sales Support Team Leader - French, German, Spanish or Italian Buckinghamshire Are you an experienced Customer Services/Sales Support Team Leader, looking for your next career move? We have an exciting opportunity for an experienced Customer Services Team Leader, with fluency in either French, German, Spanish or Italian, to join a European team of Customer Services Representatives in Wooburn Green, Bucks. This is a hands-on team leader role, managing the order to delivery process , ensuring fast and reliable order fulfilment for customers in the EMEA region. The team leader will also fulfil Customer Services duties, including order fulfilment, resolving invoicing enquiries, managing price lists and handling any complaints. We are seeking applicants with: Fluency in either French, German, Spanish or Italian (and English). Proven track record in leading a team of Customer Services Representatives or Order Fulfilment Reps. Strong Customer Services skills. Experience of using an in-house database and MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to email@example.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com