My client is an exciting young company that has enjoyed rapid growth in recent years particularly via ecommerce. This is a great opportunity for a Dutch speaker who is looking to develop a career in customer services and work for a company with opportunity of fast growth. Joining an awesome team of 5, the successful candidate will be delivering an outstanding customer service to clients based in the UK, Netherlands and Belgium as well as taking on board administrative tasks. The package offers full training, a competitive salary between £20,000 and £25,000 per annum plus great benefits. Working Monday through Friday 9 am to 5 pm. In a very friendly and fun environment, staff members bring their dogs to work and every day they have several dogs in the office Job Specification *Process the customer orders and provide basic nutritional advice through phone, emails and live chat from the first contact to the delivery of the product. *Promote new product up and cross selling every time a opportunity is presented. *Take ownership of any complaint, refund request, returns or general troubles finding a solution to the customer's issue. *Work along with the team in the Netherlands. *Prioritise and plan daily to work effectively Key Skills *Dutch speaker fluent to native level *Outstanding communication skills *Able to take ownership of each enquiry and problem solve in order to resolve customer enquiries and complaints *Previous office based customer service experience *Interpersonal skills and a good team player with good attention to detail as well as a quick learner. *Ability to multi-task and work under pressure engaging administrative tasks while delivering an outstanding customer service.
Our client, a global software solutions provider, is looking for Channel Manager specialized in the Telcos sector. The role reports into the VP for Channel Sales (based in London) and is responsible for managing enterprise sales deals related to the contact center and cloud market spaces in France and Benelux. As Channel Manager you will win, maintain and expand relationships with assigned channel partners. You will be responsible for achieving sales, profitability and partner recruitment objectives. Responsibilities: · Establish productive, professional relationships with key personnel in assigned partner accounts · Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations. · Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. · Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. · Proactively assesse, clarify, and validate partner needs on an ongoing basis. · Sell through partner organizations to end users in coordination with partner sales resources. · Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement. · Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel. · Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations through the Business Channel. · Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. · Proactively recruit new qualifying partners. Profile required · Significant experience as a channel sales manager in the telecommunications sector · Sound knowledge of the major telcos companies in France / Benelux · Understanding of contact centre and cloud market spaces · At ease developing enterprise sales with multi-million $ annual revenues · Bilingual French / English Salary: 150K€ package with 50:50 split (75K€ basic, 75K€ OTE) + car allowance + benefits Please send your CV to firstname.lastname@example.org Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application. However, due to the high volume of CV's we receive, we are only able to respond to applicants whose profiles match our Clients’ requirements.
Are you a Java veteran? Do you have solid experience working on software in the Banking sector? If so, then maybe this is the one for you! One of the world's leading Technology Consultancies in the Banking and Finance industries, with offices in all the big financial hubs around the globe, is looking to add a talented individual to their constantly growing technical team in Luxembourg. The company partners with some of the world's most essential financial software and banking systems. The product you would be working on would be an exciting Financial Data Warehouse with some of the most cutting-edge features in the industry. The Opportunity Work in a team of equally as talented individuals to construct the core components needed for scalable applications. Drive architecture at an early stage. Work within the Scrum framework. Take part in retrospectives to ensure constant improvement in agile teams. You would be working in a varied engineering team with people of different backgrounds. Analysing business needs and turning these into architectural blueprints. In order to improve architecture, continuously assess new technologies on their potential and relevance to achieve business goals. The Candidate Fluency in English (written and spoken) is a must; fluency in German would be an advantage, but not a requirement. University degree in Computer Science or related. Strong experience in Java software development. Between a fluent interface and documentation of legacy API, you always choose option one. You are a doer, you are creative, you're not scared of trying things out and thinking outside the box. You are a role model for the developers. If you have any knowledge of the financial business world this would be an advantage, but not a requirement. Great interpersonal and communication skills. What you get Flexible and competitive salary bonus a whole range of great benefits! Diverse and challenging projects. Exposure to top-tier international banks. Opportunities to develop both technical and business skills.
One of the world's leading platforms for professional learning is looking to immediately add calibre graduates to the business in its Dublin office. The membership network is for one-on-one professional learning and comprises thought leaders and practitioners, including business leaders, scientists, academics, former public sector leaders and the top subject matter specialists. They serve users at more than 1,400 client companies in 40 countries. These clients include Fortune 500 companies in nearly every sector and the leading professional services firms and financial institutions The teams based in Dublin work with clients across the globe, particularly German and Japanese clients, meaning the Dublin based teams regularly use their language skills in their day to day roles. The Graduate Associate Programme also offers training sessions to explore additional topics, teach valuable skills, and indulge curiosity. The fun, team-focused environment includes community volunteer programs, birthday celebrations, and various team-building activities. This business attracts employees from the most distinctive professional and academic backgrounds. Across the company, they look for individuals who embody their values. Key Graduate Associate responsibilities include: *Completing the intensive training period; *Growing and developing the membership of experts through targeted outreach; *Engaging with clients daily to understand their needs and provide exceptional service; *Executing custom projects across client firms - including consultations, surveys, and special projects; *Maintaining full accountability and responsibility for client accounts; *Focusing on policies and procedures to protect the integrity of client engagements; and *Working with the Business Development team to create a strategy to grow revenue on existing accounts and find new business. Graduate Associate Training Programme and Personal Development: As a Graduate Associate, you go through a number of personal development steps designed to support you to: *Excel in a fast-paced environment; *Work collaboratively to develop knowledge of client relationships; *Communicate with clients to assess and scope their research needs; *Develop strong actionable business skills - including time management, professional conduct, communication, negotiation, and project management; *Understand and utilise a broad range of products to creatively engage and support clients; *Grow relationships with clients and thought leaders to provide top-level service; *Collaborate with internal partners to exceed client expectations; and *Mentor newer professionals. For the Graduate Associate Programme, they seek applicants with Bachelors or Masters degrees from top-tier colleges and universities or equivalent work experience. The following requirements are essential: *Fluency in English AND one of either German OR Swedish OR Japanese; *Superior communication and interpersonal skills, including demonstrated oral and written abilities; *Demonstrated commitment and attention to detail, ideally in a high-volume, fast-paced environment; *Strong problem-solving skills and desire to learn about new topics; *Passion for client service, especially with experience in phone-based professional communication; *Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals; *Strong desire to work in a collaborative environment; *Demonstrated ability and initiative to handle increasing responsibility and autonomy over time; *Undergraduate or graduate result of 2:1 or higher. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
Do you speak excellent English and German? Have you already gathered some administrative experience? My client, a well known financial institution located in Frankfurt am Main is currently seeking an evening assistant to work Monday to Friday from 5:30 until 9:30 pm. Evening Assistant (Temporary ongoing assignment) in Frankfurt am Main In this great role as a Evening Assistant you will have the following tasks: • Administrative duties such as typing, formatting and copying • Extensive telephone contact with internal and external contacts • Agenda Management • Phone, E-Mail and Fax correspondence in German and English • Organising meetings, video calls, conferences and business trips • Travel expenses To be considered for this role the ideal candidate will have the following requirements: • You must speak and write fluent German and English (to be tested) • Administrative/ secretarial experience preferred • Experience in the finance area preferred • Very good computer skills, including MS Office • Pro-active person who can work very well under pressure • Orientation to solving problems, flexible thinking • Organized and a team player Interested? Please send your cv to Agnes Borcherding at email@example.com. I look forward to hearing from you! All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
A respected and international supplier of high technology to an array of industries, is looking to recruit a French and Spanish speaking Customer Service Administrator. The successful candidate will be required to speak fluent French, Spanish and English, all to a very high standard. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. Fluency in French and Spanish, both spoken and written is essential. For more details regarding the job spec please send your CV to the email provided. Salary is dependent on experience. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Excellent Recruiters don’t necessarily choose Recruitment as a career. Recruitment chooses them. Recruitment is a career that has highs and lows. But is incredibly rewarding. A great Recruiter is an individual who likes to work with a wide variety of people on a daily basis. You need to develop relationships, manage accounts, work through CVs with candidates, talk them through an interview process and work with them through a job offer. You advise and consult clients on market conditions and help them build the future of their company. Most people don’t realise they are meant to be a Recruiter, we come from many different backgrounds. If you are someone who enjoys a people focused role, if you want to learn, if you thrive in a practical and common sense environment, then maybe you are a Recruiter but just don’t know it yet. With offices in Germany (Munich and Frankfurt), the UK, France and Switzerland, Euro London has a client list including some of the leading global companies as well as many small to medium organisations we are helping to build. We have enjoyed over 16 years and many successes here in the Munich office. We have a solid and experienced team and are looking for someone to join us. Recruitment Consultant (m/f) Munich Office The Role: As a Recruiter at Euro London, you are the link between candidates and clients; helping to find the best employment solution for both parties. You are required to build and maintain excellent relationships with industry leading clients in order to understand their business and exactly what they are looking for. You also need to understand what the candidate requires and expects in order to find them a suitable job. Your tasks will include: · Acquiring new clients and promoting the recruitment services Euro London has to offer during client meetings or through networking and social media · Maintaining existing client relationships and understanding their business and expectations · Sourcing new candidates and evaluating their suitability for the role, on the telephone or also at face-to-face interviews · Advising and preparing candidates for interviews with clients · Constant networking through candidate and client events or meetings in order to build up your own contact portfolio · Responsible for the entire recruitment process – from winning the business to placing the candidate The Requirements: Could Recruitment chose you? It is essential that you speak fluent English and German. An initial experience in a commercial environment is really important. You need to see the phone as your friend and enjoy talking to people all day every day. You need to have the ability to work hard and see your day in a logical order but also have the ability to react fast. Common sense is essential! · Fluent English and German · Initial professional experience or completed internships · Excellent communication and negotiation skills · Enthusiastic, hard-working and ambitious · Knowledge of the German market Why apply? We are a market leader. We have an established client base and candidate network, built up over 16 years in Germany and have over 25 years expertise in recruitment. We have beautiful offices in the centre of the city with great transportation links and we have a great team of hard working successful individuals, Recruitment chose us all! To apply please send a copy of your CV in English to Miren Menabrito (firstname.lastname@example.org) and Giulia Severn (email@example.com) or please call on 089 23 23 95 80 in the strictest of confidence.
This company is a market leading Technology provider of Sales Tracking software to the automotive industry. Having experienced huge success in the UK, this company is looking to grow and develop the German and Northern European market. This leading software allows Car Manufacturers to ensure all sales leads are tracked and followed up on in a timely manner to ensure that sales are always maximised. As part of their expansion plan they are looking to hire a Sales Manager to be based in Germany and take ownership of growing both the German and Northern European market. Sales Manager Germany and Northern Europe - Technology for the Automotive Industry Home Office - Germany Your Responsibilities As the Sales Manager for Germany and Northern Europe you will work from your home office and be tasked with growing sales within your region. Your goal will be to sell the Technology Service to the Head offices of Car Manufacturer throughout the region. You will do this by developing relationships with current clients to grow the European market and generating additional business. You will be results driven and capable of working remotely. Based from your home office you will travel extensively within both Germany and Northern Europe. Your role will include • Working closely with the Business Development Manager to identify targets. • Actively prospect for potential new clients. • Grow the base of customers using services through new business acquisition. • Upsell products to current clients. • Manage new business development , working closely with Client Services and Technical teams. • Cold call as appropriate to ensure a robust pipeline of opportunities. • Gain potential clients by growing, maintaining, and leveraging your network. • Identify potential clients, and the decision makers within the client organisation. • Research and build relationships with new clients. • Set up meetings and attend meeting with client decision makers • Plan approaches and pitches. • Participate in pricing the solution/service. • Support your new business wins through the handover and launch process. Your Profile With previous experience selling technology you will have a proven track record of selling within the Automotive industry. You will be an Independent Sales Manager who can take responsibility for a large region and grow sales within that region. Working from a home office you will be used to travelling extensively. You will also have previous experience of • Selling Technology Services • Have the ability to work out sales margins and discount levels • Knowledge of the Automotive Industry • You will be a target oriented individual • Ability to establish rapport and build relationships • Fluency in English and German is essential • This role involves extensive travel throughout the region. Your Benefits You will find a growing organisation that rewards success. Be part of that growth but work independently. Interested? Please send your cv to Emma Brady at firstname.lastname@example.org. I look forward to hearing from you!
I am recruiting on behalf of a UK based Hardware Distributor who are one of the largest Independent Suppliers in Europe. They pride themselves on speed of service and quality. They are currently in the process of further strengthening their team here in Germany. They are currently seeking an Inside Sales Representative who will contribute to the regional sales performance by supporting sales and adding to the sales pipeline. Based from the Cologne office you will generate sales through mainly phone based sales activity. Inside Sales Representative - Hardware - Cologne Your Responsibilities As the Inside Sales Representative you will be tasked with the following • Calling prospects generated and following up on potential leads • Working to identify, develop and close new business opportunities as well as maintaining existing clients • Developing and closing sales opportunities with small to medium sized organisations • Create quotes for channel partners when required • Ongoing communication with customers, prospects and partners Your Profile With previous experience selling Hardware you will have at least 2 years experience of selling to small to medium sized companies. As an Inside Sales Representative you will be used to varied sales cycles. You will have the ability to sell to both Technical Leaders and more Senior stakeholders. You will also have previous experience of • Selling Hardware • Have the ability to work out sales margins and discount levels • Knowledge of the German Hardware market • You will be a targeted oriented individual • Ability to establish rapport and build relationships • Team player • Fluency in English and German is essential This is mainly a phone based role and therefore you will need to be a self starter who is highly motivated to achieve results. Your Benefits You will find a diverse and challenging role with the opportunity to develop a career in a growing organisation. The salary offered is performance related and varies depending on experience. There are excellent rewards for good performance. You are fully rewarded for success. I would be happy to discuss this further upon receipt of your cv. Interested? Please send your cv to Emma Brady at email@example.com. I look forward to hearing from you! All applicants must be eligible for, and have valid documentation to work in Germany.