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  • You are an experienced assistant or Fremdsprachensekretär /in? You are looking for an opportunity to work for a global business with offices around the world? Then this is the perfect job for you! We are currently taking applications for the Administrative Assistant role with a leading international company based in Frankfurt, starting as soon as possible.   Administrative Assistant (m/f) Full time - Frankfurt   YOUR TASKS AS AN ADMINISTRATIVE ASSISTANT Travel and expenses Management Calendar Management - coordinating, organising and monitoring all appointments Correspondence via Telephone, Fax, Email and Post; including pre-screening and preparation of templates as well as managing incoming enquiries Data entry Preparing and collating management reports Preparing presentations, documents as well as other documents Organising and maintaining files and records Arranging conference calls and  meetings as well as  taking minutes Ordering and maintaining of supplies Assisting with short term enquiries on an ad hoc basis   YOUR PROFILE Fluency in German and English, additional European languages are an advantage An education as a ‘ Fremdsprachensekretär /in ’, ` Hotelkauffrau / mann`´  or a ‘Europasekretär /in’ , Bachelor in Hotel Management, Hospilaity etc. or similar You have at least 4-5 years of experience as an assistant in a corporate environment You have excellent organisational skills You are a competent user of Microsoft Office (Word, Excel, Powerpoint) as well as an understanding in correspondence processing You are independent and confident with outstanding problem solving skills and proactive thinking You have the ability to prioritise multiple tasks You have a high degree of initiative and absolute loyalty You have excellent communication skills on all international levels.   Why Apply? To take the initial or  next step in your career in this truly international organisation The chance to use your languages daily Possibility to grow within the company Competitive salary package flexible working hours    If you would like to become an Administrative Assistant and for further information, please send your CV and salary expectations directly with the reference GFSKTA333377   to Silke Kiessig, s.kiessig@eurolondon.de . All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com

  • Do you have several years of experience in a client facing role? Are you fluent in German English and Italian or French? Do you enjoy dynamic international environment?  If so please continue reading: I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.   Senior Client Service Advisor German, English and Italian or French speaker   Your tasks:   -       First point of contact for customer queries and information exchange -       Management and processing of customer enquiries to ensure customer satisfaction  -       Improvement of firm processes -       Development and care of already existing client relationships -       Integration of new clients -       Actively participate in identifying and resolving any issues -       Research and update customer records   Your qualifications:   -       Min. 5 years of experience in customer service, client service, key-account-management or a similar position. -       Outstanding customer service and communication skills -       Problem solving skills -       Strong organizational skills and ability to work independently -       Fluent in German, English (written and spoken) and French and/or Italian. -       Ability to multi-task and prioritize   Your Benefits:   -       Attractive salary -       Dynamic and proactive team -       Enormously growing, stable and global company -       Lively work environment -       Excellent development opportunities -       Support in showing own initiative   Interested? If you meet these criteria then please send your full application via email to Miren Menabrito at m.menabrito@eurolondon.de. I look forward to hearing from you!   All applicants must have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de    

  • Dutch Market Researcher in Brighton (Temporary for min. 4 weeks, possibility of an ongoing role) We have a fantastic temporary opportunity for a Dutch speaker to join an exciting, international, and multilingual company based in Brighton. The position offers you a variety of responsibilities and the opportunity to use your amazing language skills on a daily basis. In addition, the company has a great reputation and is well known within the communications industry. This business is looking for a candidate who is fluent in Dutch, available immediately, and a great team player. Please note, this is NOT a sales-based role! Responsibilities: *Communicate with customers over the phone *Make outgoing calls *Follow scripts whilst engaging with customers *Maintain confidentiality *Coordinate and report customer feedback *Accurately log calls Skills: *Fluent to native level Dutch (verbal & written) *English knowledge is preferred *Previous experience of Market Research *Great communication skills are a MUST The company is offering a great rate in an exciting position. This role is set to last 4 weeks. There is the possibility to extend the duration with the company if all goes well, especially if you have good English skills. Working hours are Monday to Friday, 9:00-17:00. Towards the end of the project there may be an early start or a later finish depending on the needs of the project. The office is located in a lovely spot in Brighton, and is easily accessible by public transport. If you are fluent in Dutch, and are interested in Market Research, please send your CV in Word Format to Megan Thomas: m.thomas@eurolondon.com mentioning the reference: WNMT_ 333338 Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

  • Our client is an internationally operating company which provides worldwide distribution through selected retailers. The successful organization was established about 80 years ago. Historically, the company has manufactured a wide range of furniture for different target groups. Join their international team as Customer Service Representative – Norwegian or Danish (m/f) Permanent full-time position in Stuttgart area   The position You will ensure optimal customer service to the assigned portfolio of retailers for the Norway and Denmark You will support the field sales team as well as the international customer service team You will handle all customers’ requests by telephone and email You will coordinate activities with the field sales team in the designated territory You will maintain customer related data in the ERP system You will administrate retailer contracts You will receive, process and manage orders from account managers and customers You will handle transport and product claims You will monitor customers’ credit line and payments in co-operation with our credit control team You will do cross- and up-selling activities Your profile Fluent in Norwegian or Danish plus English; any other European language is an advantage Excellent communication skills and highly service oriented Ideally a background within sales, customer service, client relationship management or similar  Preferably experience in Lotus Notes, MS Office You are good with both people and numbers You prefer working in a team environment What we offer Be part of a multicultural and dynamic team great benefits such as 30 days holiday, parking spots and free meals in their restaurant If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/333430 in your cover sheet. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Sie haben ausgezeichnete Deutsch und Englischkenntnisse? Sie haben bereits erste Erfahrung in im Vertriebsinnendienst gesammelt, sind technikaffin und suchen jetzt nach einer spannenden Position in einem internationalen Umfeld? Mein Kunde, ein weltweit agierendes  Unternehmen in der Technologiebranche sucht momentan nach einem Customer Service Representative (m/w). Die Stelle wird zunächst über Arbeitnehmerüberlassung besetzt, es besteht aber die Option einer Übernahme in ein festes Beschäftigungsverhältnis.   Customer Service Representative (m/w) in Frankfurt     Zu Ihren Aufgaben zählen unter anderem: Auftragssachbearbeitung für internationale Kunden inklusive Rechnungserstellung Reklamationsbearbeitung Unterstützung der Vertriebsabteilungen Erstellung und Kontrolle monatlicher Reports Supply-Chain-Management Datenverarbeitung in SAP     Der/Die ideale Kandidat/in bringt folgendes mit:  fließende Deutsch und sehr gute Englischkenntnisse Bachelor in BWL oder ähnlichem, oder eine kaufmännische Ausbildung Mehrjährige Erfahrung im Vertriebsinnendienst Selbstständige, proaktive und dienstleistungsorientiere Arbeitsweise Ausgeprägte Problemlösungsfähigkeiten und diplomatisches Geschick Teamfähigkeit und Technikaffinität   Wenn diese tolle Stelle Ihr Interesse geweckt hat, freue ich mich auf Ihre Bewerbung! Bitte senden auf Ihre vollständigen Bewerbungsunterlagen mit Lebenslauf, Zeugnissen sowie Angabe Ihrer Gehaltsvorstellungen und des frühestmöglichen Eintrittstermins, sowie der Referenznummer GFABCSNFC  an Agnes Borcherding, a.borcherding@eurolondon.de.     Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.  

  • Amazing Opportunity for a Client focused candidate passionate about Marketing. This well established global Technology player is growing its Berlin office. To support their German speaking client base they are urgently looking for a Client Services Specialist – Recent Graduate / Experience in Client Support  Your new duties and responsibilities   The Client Services Specialist is a key team player who contributes to the overall growth of the organisation. You will be passionate about Marketing and be a great communicator who is extremely client focused. After an initial training period in the US you will use your excellent Communication skills to support Clients on a day to day basis. Your role includes • On-boarding new clients and talking them through the wide uses of the technology via online demonstrations • Supporting clients with day to day queries • Working through problems with a client to ensure they are fully satisfied with the technology • Troubleshooting day to day issues and ensuring timely escalation and resolution • Online and phone based product demonstrations The Client Services Specialist should be a Client focused individual who is passionate about Marketing and Technology and looking to develop a career with a hugely successful Global Technology provider. This role has a built in Career path and there is ongoing training starting with 2 weeks in the US.  You will bring your passion for Marketing and excellent language skills in both English and German.  The ideal candidate should also have the following • Fluency in English and German • Phone based Client Services experience • A passion for Marketing and Technology • You’re a Social Media pro! • Experience in a commercial B2B environment • Excellent customer relations, verbal and written communications skills • You should want to develop a career and are looking for a company that will develop and train you Your Benefits This is a Brilliant opportunity to be part of a growing organisation who train and develop their staff. They have fantastic technology and are passionate about what they do. They provided a vibrant and fun working environment and are looking for people who will bring energy to the office.  Interested? If this sounds like you then please send your cv via email to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you

  • I am currently working with an established market leader in the provision of Marketing Services. This organisation is an expert in optimising marketing activities by adding value to customer and prospect communication, for both online and offline channels . They plan, create and deliver Marketing Communications and Point of Sale material. Its more than 1,000 employees provide services for some of the most well-established brands worldwide. In order to expand the outsourced project management team onsite with a major Client in Germany we are looking for a Senior Client Relationship Manager – Print Production Marketing Services Permanent position in Neuss   The Senior Client Relationship Manager is responsible for managing the relationship with the client and the planning, execution and project management of the clients entire process of print production. This includes the supply chain process for all print production requirements from planning, RFQ, through delivery of components. In addition, the Senior Client Relationship Manager will liaise internally and externally with suppliers, while managing the flow of information to ensure timely and efficient delivery to the client.   Your duties and responsibilities: • On-site with the client, you are responsible for day to day client relationship management. You will provide first class service and ensure escalation of any issues and a hands on approach to dealing with the client • Managing the small project management team to ensure delivery of services to the client • Requesting quotes from suppliers • Taking briefs from clients • Consulting clients, presenting of production solutions and innovations • Calculating of costs • Regular contact with suppliers regarding renegotiating of new terms of business • Processing of print production materials including negotiation, ordering of goods, quotation, creating purchase orders, good received confirmation and invoicing • Proactively communicate supply chain issues to product teams and coordinate solutions • Participation and leadership of relationship and business reviews with key partners and supplier • Work proactively with supplier to ensure continuous improvement and optimal production solutions for new and existing marketing materials and concepts Your profile: • Strong attention to detail and operational workflow dynamics to effectively track and analyse the status within the procurement process • Ability to multi-task and utilize resources to execute tasks within a deadline oriented environment • Excellent Project Management skills • Excellent people management skills • Ability to build relationships and work across a multi-product line organization • Fundamental knowledge of the whole print production spectrum • Fluent in German and English • Commitment to continuous process improvement initiatives and ability to solve problems creatively • Excellent communication and negotiating skills • Quality control of print related materials To apply please send your CV e.brady@eurolondon.de Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com  

  • Fantastic Opportunity with an exciting Technology innovator who provide much needed and incredibly useful Technology to small hotel and guest house owners. The technology enables them to easily manage bookings and ensure wide coverage online for the property. This company is hugely developing the German market and as a result is looking for a                                     Junior Sales Manager – Hospitality/Tourism Technology                                                  Düsseldorf You will be responsible for Developing business across the German speaking region with Guest House and B&B owners. This is a fascinating and fun client base and you are providing an extremely well priced and valuable technology which will enable them to easily increase bookings leading to an increase in revenue. Your role involves • Making both warm and cold calls to potential clients and explaining how the technology can really benefit their property and increase occupancy • Explaining in simple terms what the technology can do • Find solutions and benefits for the hotel owner. • Closing the sale and following up with the client • Working closely with the Country Sales Manager to ensure client relationships are maintained. • Attending road shows and fairs.  Your Profile This is the perfect role for a sympathetic listener who really would like to develop a Sales career with a great technology product. • Previous Customer Service or Inside Sales experience and Great listening Skills are required • Understanding of the Sales cycle and the ability to call clients and explain a product • Excellent communication skills • The ability to clearly explain a simple technology • Understanding of the hospitality and tourism industry and the difficulties of filling rooms a big advantage • Fluency in German and good English is essential If you have previous Customer Service, Business Development or Inside Sales experience and are looking for a role that will provide training and development then please send your cv to e.brady@eurolondon.de.  

  • My client, an American Investment firm is currently recruiting for a Premium Client Service Representative to strengthen their multilingual team based in the Frankfurt area. If you have gained at least 2 years in a similar role, ideally within the finance industry then this could be a very exciting opportunity with career development opportunities and regular working hours!   Premium Client Service Representative (German and English) Frankfurt, Full-time (regular hours), Permanent contract   The Role:   As the new Customer Service Agent it will be your responsibility to answer incoming queries from international clients based in the U.S and throughout Europe. You will need to assist them with questions and problems that they might have. The customers will be contacting you via phone, so it is vital that you are customer service oriented and can in a friendly and efficient way help with the concerns of the customer. Your duties will include: Friendly and competent customer service for International clients via telephone Improve the customer satisfaction by providing a high quality professional service Educate the customers on the use of an online platform where they can access their accounts   The Requirements:   My client is looking for a candidate who has experience with a call or service centre and familiar with receiving incoming calls. You should be customer service oriented and have a dynamic personality.   Our client is looking for someone that is eager to learn and likes to get things done. As you will be working in a highly skilled and international team – it is a prerequisite that you are a team player. Other requirements include:   Excellent German and English skills Other languages are a plus At least 2 years in a contact centre/service centre/call centre You should be familiar with call monitoring and working towards KPI’s. Experience from the finance industry is desired but not a must, as training will be received   Why Apply?   A modern office in a beautiful area Work with an experienced, professional, international team Excellency is rewarded through bonuses and opportunities to grow Gain experience in the finance industry Speak to lots of people and use your languages   You have to a valid permit to work in Germany If you are interested in this positon please send your English CV with the reference number 330756 to Jan-Lütje Thoden  via j.thoden@eurolondon.de   Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com  

  • German speaking Customer Service/ First line support Rickmansworth (Ongoing temporary role) On behalf of our client, we have a fantastic opportunity for a German speaker to join a very well known international company. This great (ongoing temp or temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment. You will be working in a great office in a popular company specialising in the automotive industry. Our client is looking for a candidate who is fluent in English and German and comfortable speaking on the phone. Please note- this is a customer service role. Overview: *Fluent to native level German and fluent English knowledge *Minimum of 6 months experience in a helpdesk/ support role *Supporting the UK and Germany *Great customer service skills *Experience in a Service desk environment *Good communication skills *MS Office knowledge advantage Skills & Abilities: *Fluent to native German and English knowledge *Technical knowledge *Customer Focused *Outstanding telephone skills *Ability to interact with customers at all levels *Maintain a professional helpful attitude with all customers *General Knowledge of IT based applications *Experience with a call logging systems Duties: *To work within a Service Desk, which is Single Point Of Contact for users, IT Services and 3rd party support *Recording and monitoring the progress of incidents according to agreed service levels *Provide initial assessment of all incidents/requests, attempt to resolve or refer to other support areas This company offers you a really great work environment in a truly international environment. You will be working to the German office hours, 7:00 am to 4:00 pm. The role is set out to be ongoing. If you would like to apply, please send your application in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_German_Rick Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

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