Do you have several years of experience in a client facing role? Are you fluent in German English and Italian or French? Do you enjoy dynamic international environment? If so please continue reading:
I am recruiting for an international software company providing intellectual property services and solutions with over 1500 employees worldwide, who is looking for an experienced Client Service Advisor to support their international clients from their Munich office.
Senior Client Service Advisor
German, English and Italian or French speaker
- First point of contact for customer queries and information exchange
- Management and processing of customer enquiries to ensure customer satisfaction
- Improvement of firm processes
- Development and care of already existing client relationships
- Integration of new clients
- Actively participate in identifying and resolving any issues
- Research and update customer records
- Min. 5 years of experience in customer service, client service, key-account-management or a similar position.
- Outstanding customer service and communication skills
- Problem solving skills
- Strong organizational skills and ability to work independently
- Fluent in German, English (written and spoken) and French and/or Italian.
- Ability to multi-task and prioritize
- Attractive salary
- Dynamic and proactive team
- Enormously growing, stable and global company
- Lively work environment
- Excellent development opportunities
- Support in showing own initiative
Interested? If you meet these criteria then please send your full application via email to Miren Menabrito at email@example.com.
I look forward to hearing from you!
All applicants must have valid documentation to work in Germany.
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