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  • Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German OR Italian OR French OR Polish speakers with contact centre experience, to join their expanding team as Customer service executives. We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills . The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment. Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly Location: Victoria the heart of London and we are looking for people with top customer/client service. Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts The role *You will be required to meet customer and client needs on a daily basis *Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback *Provide excellent customer service *Carry out administrative duties on a daily basis Skills required and previous experience *You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team. *We want candidates who are success driven; this role has excellent progression opportunities. *As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat. *Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis. If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds. The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!! If you feel that you are suitable for the role and are available for an interview please send your CV to d.hadziresic@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • A leading digital communications firm is looking for a versatile and enthusiastic, ideally German speaking, Sales Operations Executive in London. If you can provide and ensure a high level of customer service, orders booking accuracy, manage various priorities, and would like the opportunity to develop your career working with passionate, talented people in a Digital Communications environment, then keep reading. You'll provide operational sales support, including reporting, contract management and compliance checks to a team of 25 account managers. Your responsibilities will include: *Checking sales bookings within the company CRM system *Interpreting and processing information for other teams and departments *Liaising with internal customers *Promote and support CRM adoption *Providing accurate and efficient administration, information and analysis to the sales team Requirements: *Some B2B experience in a similar role *Excellent organisational skills and attention to detail, with ability to work in fast-paced environment *Great communication skills *Data analysis skills *Self-motivated, positive, pro-active *Experience with Microsoft Dynamics CRM or similar is desirable *Fluency in German is preferred but not essential This client promotes an inclusive environment where ideas and creativity are welcomed and valued. Everyone is actively encouraged to develop their careers. They are committed to helping everyone grow, professionally and personally. They offer work perks and benefits which can be discussed in further detail. If you want to learn more, please apply today. This is a permanent full time position, located in London, UK. Desired start date is as soon as possible. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • Rapidly expanding, PE backed Accountancy practice looking to add an experienced German speaking Client Manager to its central London office. You will be a qualified Accountant and will be responsible for managing the relationship with clients and responding to their technical queries by ensuring quality control reviews are conducted to high standards and to strict deadlines. You will undertake the tasks of reviewing VAT returns and registrations, completed by Management Accountants, and be responsible for dealing with the client billing process, and take charge of managing the reports and payment runs. The role will involve the implementation of new clients as well as the management of existing clientele, requiring the successful candidate to be able to understand and identify key issues surrounding their needs and demands. As a manager, the role will also involve interaction with the team of both senior and junior level staff to ensure that the training and development levels are in line with the business' high standards of client service and professionalism. The ideal candidate will have experience working in a client-centric position with excellent communication skills to deal with staff of varying levels of seniority. Consistency to learn and demonstrate key interpersonal skills will stand the candidate in line to adhere to the business' core values and principles and reflect the commitment to excellent client service. Fluency in the German language is required for this role. Fluency in any other European languages is advantageous. You will be a qualified Accountant and be able to demonstrate a keen willingness and desire, based on previous experience, to embrace the client facing working environment to a high level of professionalism. This is a fantastic opportunity to join a high profile practice and take charge of managing a team of Management Accountants and the firm's client base. To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • A Japanese corporation in the City of London is looking for a Japanese speaking administrator. This role is part-time (25 hours per week). This role is Monday - Friday; working 5 hours per day. Salary is up to £35,000 p.a. pro rata. Responsibilities: - reporting to the Department Head - produce accurate reports - maintain website - arrange travel plans and manage diaries/schedules - minute-taking in meetings - manage supplies - liaise with head office in Tokyo - comply with company policies and procedures Criteria: - fluent in Japanese and English (spoken and written for both languages) - strong IT skills (MS Office package) - strong communication skills - knowledge of UK financial services regulations - prior administrative experience in financial services This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in WORD format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • A leading manufacturer of high quality washroom accessories is urgently hiring a German speaking Office Supervisor. The successful applicant will also manage sales planning, including CRM for UK and European territories. You and the role: Be the main point of contact with European and UK customers to resolve high end issues; Quoting for UK and Europe. Establish follow up routines with Sales Representatives and Distributors; Generate sales leads and forward to relevant sales rep; Maintain updates of sales leads in the project data base and E-Commerce System; Run reports for evaluation of sales performance. You will also have supervisory responsibility for two direct reports; Maintain customer database with a high level of accuracy with information such as, but not limited to, contact details, discounts, etc. - collaborate with personnel at headquarters in the USA; Correspond with customers on issues relating to shipments, payments, credits, product- and other information; Support and correspond with other cross-functional departments of the International department at Headquarters such as Marketing (translation - back up of Marketing Material); Fluency in English and German is required for this position. Fluency in Spanish is also advantageous but not essential; Demonstrate selling skills including probing, listening, needs analysis, and negotiating skills; Identify, mediate, and resolve issues between the factory and the customer. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please send your CV as a word document to m.christie@eurolondon.com Please note that in order to process your CV we must receive it in a Word document.

  • An American manufacturer, its European office being in Shoreditch London, is looking for a German-speaking office supervisor. Responsibilities include: - liaising with its UK and European clients - prepare sales leads for the sales representatives and distributors - database maintenance - support and liaise with other departments - mediate any issues between/among different stakeholders - other projects as assigned - supervise two staff Criteria: - strong IT skills (MS Office package) - fluent spoken and written German and English - strong mathematical skills - prior experience as an administrator or customer service This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • A corporate investment firm in Mayfair London is seeking a German-speaking receptionist. Your German language skills is native standard and your English language skills must be fluent. Duties and responsibilities: - meet and greet - take accurate messages - prepare meeting rooms - ensure reception area is well kept - organise catering - arrange travel and accomodation - photocopying/scanning/printing - distribute materials and post - maintain supplies - strong IT skills This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • A world-renowned organisation is currently seeking a Senior HR Manager. There are 5 direct reports covering payroll, HR admin, first contact, time & attendance and HR coordinator. This role requires multiple HR areas of expertise, has a heavy alignment to technology and an understanding of local payroll & employment legislation within the designated region (GB, FR & BELUX). 2018 is a very exciting time for this organisation with a number of transnational projects. Language requirements for this role are fluent spoken & written English & French and basic Dutch. Previous people management is a must and preferably including remote management. Previous experience in a shared service environment is a bonus. This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in WORD format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Well known and well established comparison site, specialising in Ferry and Cruise travel is looking for Fluent/Native German or Swedish or Norwegian or Finnish speakers with contact centre experience, to join their expanding team as Customer service executives. We are looking for people who are motivated ,and looking for the right company to kick start their professional career using their customer service skills and German speaking, writing skills . The company is providing excellent progression opportunities. Therefore we are looking for the right people to join our team in ensuring the needs of customers and clients are met. Progression would be along the lines of customer adviser -team leader-management roles for those who are successful in the role .Based in the very heart of London. The new spacious offices in Victoria provide a very friendly work environment. Salary: £19,000 to £21,000 and Excellent benefits to be introduced shortly Location: Victoria the heart of London and we are looking for people with top customer/client service. Working Hours: For starters will be 08:00 am till 17:00 pm Monday to Friday, shift work will be implemented (Early and late shifts) No night shifts The role *You will be required to meet customer and client needs on a daily basis *Resolve issues and deal effectively and professionally with customer complaints and in general customer feedback *Provide excellent customer service *Carry out administrative duties on a daily basis Skills required and previous experience *You will be successful in this role if you have a strong can do attitude, and enjoy working within a large team. *We want candidates who are success driven; this role has excellent progression opportunities. *As the successful candidate you will have previous customer service experience, dealing with these over the phone, e-mail and live chat. *Being a good communicator is a great skill to have, due to the nature of this role and dealing with customers on a daily basis. If you are interested in the travel industry, this is a great way to mix and socialise with team members from all backgrounds. The company is expanding and the team is getting bigger everyday. Be a part of it NOW!!! If you feel that you are suitable for the role and are available for an interview please send your CV to d.hadziresic@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • The objective of this position is to assist in enhancing and further developing the UK distribution network. Reporting directly to the Head of Retail and working with the business development team based in London, the role primarily helps to service and develop mutually beneficial relationships with the distribution community, covering all aspects of superior support. Responsibilities Team Support *Providing ad-hoc support to the Head of Retail, the Head of Discretionary and the local Business Development team *Handle incoming calls and act as an entry point for questions from the UK distribution network *Coordinate meetings, conferences, conference calls and other business functions *Being a pro-active and idea generating partner within the local team *Quality control and set-up of presentations and other documentation for the business development team *Prepare topics for the weekly team meeting to keep all team members informed about recent developments and initiatives relating to client servicing and related CRM subjects *Update the contact management tool with up-to-date contact information, conversation, activity and meeting notes to allow follow-up action *General data management and clean-up Distribution Network Service *Demonstrating superior client service skills for all daily tasks *Ensure expedient and accurate resolution of all incoming requests by distribution network *Arrange for completion of all incoming requests for information (due diligence, questionnaires) from the distribution network and research companies with respective departments (RFP/RFI) *Coordinate the sending of ad hoc and regular reports to the distributors *Promotion of the company web site and services to the distribution network and work with internal departments on respective initiatives *Ensure follow-through and continuous communication between the company and the investment community *Event, fairs and meeting participation *Propose ideas and suggestions for enhancements on process and tools to provide best in class client service *Interface between various departments such as Marketing, Product, Event, Web, Communication, Legal, Middle Office, Reporting, Accounting, Change Management on issues as they relate to these departments *Understanding of operational procedure and guidelines and close cooperation with Middle Office team on respective questions *Liaison between Legal / Tax department and distribution partners for requests, amendments, distribution of information, new regulations and campaigns (in particular local specifics) and maintenance of the distribution partner agreement list Marketing & Event Support *Manage the local marketing material and promotional items stock and arrange for distribution of material for events *Handle regular and ad-hoc mailings to the distribution network (i.e. newsletters, invitations, updates, etc.) *In charge of the local meeting and event organisation (Road Shows, Investment Seminars, Thematic Lunches, Fairs, Conferences) by keeping the Event Management tool and local event calendar up-to-date while coordinating with local team and Event/Marketing/Product group *Review and proof reading of all marketing, product, press and reporting material into local language Candidate Profile *Previous investment fund and/or asset management and client service experience required *Good knowledge of investment management, investment products and financial markets *This position requires excellent interpersonal, communication and organisational skills *Highly motivated *Must be a team player and work well with corresponding local team and members of the wider organisation *Client Service minded and striving for support excellence *A supportive, persuasive telephone manner with clients *Courteous, open-minded, pro-active and flexible at all times *Professional demeanor in the office and when representing the company during public events *Adequate handling of confidential information *Ability to handle a wide range of questions and projects with minimal direction and meeting deadlines *Good eye for detail; diligent and structured *Reliable and able to stay past required hours as dictated by the volume of work *Computer proficiency *French language skills are an advantage *The role requires occasional travelling *Having both wholesale and retail experience is a plus *Graduate/post-graduate degree in a business related discipline To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

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