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  • Customer Experience Team Leader (reference: SMJM/333483) On behalf of a global fashion brand, Euro London Appointments are sourcing for a Customer Experience Team Leader for modern offices in East London. This role will be perfect for an experienced customer service professional who is passionate about high-level support and developing colleagues. The customer journey runs 24/7 and 365 days a year, the team communicate through all channels and their mission is to deliver excellence in a multilingual environment. The successful candidate will provide leadership to the Customer Experience Team ensuring consistent and high level support to the global customer base. They will also be involved in the recruitment and training of new starters so they can reach their goals and deliver consistent customer service. The working hours will be 8 hour shifts between 7am - 11pm, 5 days on 2 days off per week (including weekends, bank holidays, Christmas etc) As well as direct customers, you will work with finance, logistics, legal and technical teams so that operations run as smooth as possible. The ideal candidate will: - Be fluent to native level in English - Be fluent in one other language - Have previous customer service supervisor or contact centre management experience - Have excellent people management skills - Have some experience within/an interest in the fashion industry (not essential) - Have strong technical (MS office, GoogleMail & Google ) and numerical skills - Be an outstanding communicator, motivator and natural leader - Be detail-focused and goal driven If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • We're currently looking for an amazing candidate with sales experience to help grow German speaking markets for a world leading company specialising in emergency response. Are you fluent in German? Do you have experience in Sales? Do you have an insatiable appetite for new business? Do you have experience selling into the private and public sector? If you've been nodding along to these questions then we have a great opportunity for you! This role can be based in one of three locations: London or Oxfordshire (office based), or Germany (home based). About the role: *Working within the most profitable division of the company, you will proactively sell access to the company's world class services within DACH markets. *You will be responsible for finding new business opportunities and following up these leads with high volume outbound calls. You will also follow up prospect leads generated by marketing campaigns and events. *You will respond to inbound inquiries to identify new opportunities. *You will attend events to promote the service and support sales activities. *Using the CRM system, you will update and maintain accurate prospect and customer information in order to create and manage pipeline. About you: *Experience selling to businesses. *Able to maintain a high level of outbound calls. *A proven and demonstrable track record of generating new business and converting leads. *Target minded with the drive to achieve and exceed targets. *Resilient and positive with excellent verbal and written communication skills. *Educated to degree level. *Experience selling services or within the chemical industry is beneficial. *Experience working in a fast paced environment What's on offer: *£35,000 p.a. 50% OTE and uncapped bonus for over-achievers. *25 days holiday. *Pension (contributions matched between 5-8% by company). *Extensive benefits package. *Potential for growth and progression within the company. Can you see yourself thriving in this role? If so, please send your CV to w.thomas@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches.

  • Turkish Front End Developer If you are looking to further your skills in content creation, optimisation and front end development, we have just the role for you. This exciting opportunity combines the art of design with the art of programming, developing and creating engaging static or responsive landing pages, responsible for implementing visual elements that customer see and interact with. You will be tasked with driving and creating engaging customer facing content for this leading Gaming company. Acting as the voice of Customer Experience with constant involvement in content planning and product development to provide consultancy on frontend capabilities and quality requirements to stakeholders. We are looking for applicants with : Fluent Turkish/English Previous experience in a similar role, ideally within the Gaming industry. Strong front end development skills (HTML, CSS3, JS, JSON, etc.) to confidently implement content and front end changes Cross-browser compatibility testing and development Very good understanding and use of the Adobe Creative Suite If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Turkish Content Executive Our Client, is looking for an experienced Content Executive to provide marketing and content services to the Marketing Team covering digital marketing, including, acquisition campaigns, copy writing, translations, blogs and social media management. In this role your main duties include: * Creating and publishing relevant, timely and engaging content for the websites; * Establishing work flow for content for related brands and products; * Working with the web development and design teams to produce content in the forms of blogs, articles, videos, imagery and web copy that meets the aims and objectives of the client. * Working with technical team to implement appropriate CMS. Providing quick turnaround translations; * Managing social media campaigns; * Ensuring all content produced matches the tone and style of each brand to provide uniqueness and consistency of brand identity; * Managing the schedule of digital marketing tools for related promotions and updates on the brands (email/sms/CMS marketing). We are seeking applicants with: Fluency in Turkish and English. You MUST have full eligibility to work in the UK without restriction. Proven track record in a similar role, preferably in the digital industry. A strong attention to detail, a passion for writing and an ability to multitask and meet deadlines. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Blazing trails. Finding paths. Starting fires. You'll be part a new team doing all of the above at this pioneering big data and technology specialist. They've been at the forefront of delivering data driven solutions that help major consumer brands know their customers intimately for more than a quarter of a century. Big international growth plans mean they need a spearhead to pull together stakeholders to make positive decisions and sign progressive deals. An instigator, a hunter, a closer; all that good stuff. You'll be given the tools, strong marketing support, big brand success stories and an amazing suite of software that solves problems, drives sales and deepens relationships with customers. A dream if you love pitching and presenting software solutions to major, defined targets. Strong package too; competitive base, bonuses, car, flexible benefits and an open, collaborative environment on a prime chunk of West London, inhabited by intrepid, inquisitive teammates. Their ultimate candidate would be bilingual (English a must, a second or even third European language a major plus) and demonstrate a track record of managing complex sales cycles at enterprise level, selling software based products and services. They'd know the consumer goods space inside out too and have an existing network of key players. Trailblazers, pathfinders, firestarters; apply, call (0207 029 3799), connect. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Fearless, confident communicator that builds rapport with anyone (and I mean anyone; CEOs, royalty, the person next to you on the tube/train/bus/plane)? A pioneer in the competitive world of (extremely) high end luxury travel is urgently looking for a Sales Consultant to proactively develop new business opportunities with high net worth clientele. This is an office-based sales role with the aim of establishing first contact and building , nurturing and cementing relationships with influential high net worth individuals. To do this you will research the market for prospects, develop and follow up direct marketing campaigns and advise and brief senior sales colleagues to ensure the team celebrates consistent new client wins. You'll either be a proven performer in an inside sales or sales support role or have the energy and desire to take the step up into selling a high value service at a senior level, have excellent communication skills in written and spoken English and have that innate ability to listen and make people want to listen to you too. A second language would also be a big plus as the client is international to say the least; French, German, Dutch, Swedish for example. With a base of £27k and realistic first year earnings well in excess of £35k, there is plenty of incentive to hit and exceed targets. please click apply or give me a call to discuss on 0207 029 3799. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Fast growth start up that wants to let you shine as you proactively grow their wholesale business in the UK and Europe. You'll be central to driving growth by growing sales, brand visibility and awareness both in the UK and a growing customer base in Europe from their open, collaborative HQ in London. Family is at the heart of what they do and the company culture reflects that. That doesn't mean there's a lack of ambition; far from it. it's a team bursting with entrepreneurial spirit and ideas as well as belief in their shared mission - to deliver the highest quality possible while changing their market forever. The purpose of this role is to accelerate growth through winning new partners (yes, cold calling will be a central part of the role), while also expanding and deepening existing relationships with retailers. You'll be commercially astute, a brilliant communicator and able to demonstrate the ability to negotiate. You'll be rewarded for success of course and have the opportunity to represent the brand at events and initiate and follow up marketing campaigns. You'll also get autonomy, trust and open communication. Fluent written and spoken English at a native level is a must; a second language is preferred and French, German and Italian markets are key. If you're inspired by the above and in it for the long haul, apply, call or email. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.

  • On behalf of my client with a Global presence within Market Research, I am currently recruiting for a German speaking Panel Support coordinator for a 9 month temporary role in central London This role is due to start immediately and is expected to last a minimum of 9 month long position. Our client requires a German speaker to work for a minimum of 24 hours per week between Monday to Friday, full time hours is an option if requested. Which days you work is flexible so this is an ideal role to combine with studies or other work/home commitments. There is no possibility of a full time position within this role so we are only looking for candidates who are strictly looking for part time work and who can commit to the timings and length of the assignment. A Panel Support operator's job entails supporting one or more research panels. The main responsibility is to reply to the e-mail messages and phone calls from panel members by resolving problems and complaints. There is also an element of translation and proof reading to the role. Fluency to native level in spoken and written German and English is essential to this role as is previous experience in Customer Services. Any previous experience in Market Research and Proofreading is also preferred for this role. Strong IT skills in all MS Office packages is also essential to this role along with clear communication and attention to detail skills. The application process for this role involves a Microsoft Outlook Test and a written Language test so candidates must be confident in their level of ability in these areas. If you are available immediately and looking to commit to a part time ongoing position please send your CV in WORD format Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website

  • If you're a student or just recently moved over to London and looking for an office based job, to gain more experience or to improve your CV then this is the ideal job! We are recruiting for people who want to work in an international environment and using their languages. The languages that we recruit for are: Flemish, Dutch, German, Norwegian, Russian, Spanish, French, Italian, etc. All languages! This job isn't rocket science, what you will be doing on a day to day basis is research work in the customer satisfaction industry, what this mean is you will be calling up their customers to see if they are happy with their product. You will be working in a small team of 5 -8 people focusing on a market (depending on the language you speak) Flemish, Dutch, German, Norwegian, Russian, Spanish, French, Italian, Brazilian Portuguese, etc. The best part of this job is you will be interacting and working with international people. These would be your following day to day task! Responsibilities: *Interacting with customers answering all queries and conduction researcher via multiple channels: telephone calls and e-mails. *Communicating with people in different markets and gathering information. Ideal Candidate *Is eager to learn and is willing to work in a team. *Has an eye to detail and also confident on the phone using your languages. * Interested in research and providing feedback. * Target driven, experience is not necessary as training is provided. If you feel that you are suitable for the role and contact me directly to my personal e-mail address: c.verhees@eurolondon.com Looking forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • German Speaking Project Manager 28000 - 30000 I am currently working with a company that specialises in creative services (writing, designing, and production) to find a German speaking Project Manager. As a German Speaking Project Manager your duties shall include but not limited to: *Owning the forecasting of all projects *Owning forecasting of all projects *Responsible for ensuring end to end service to customer is being met or exceeding requirements *Overall ownership of customer satisfaction for their projects *Drive internal decision-making on region/customer/country specific business and service level requirements. Ensure robust and timely *Solutions are developed to meet the needs of our customer *Own the budget and costing of all projects *Own the whole process from Design through to Print, working to companies expectations in all areas The ideal candidate will have a proven track record working as a Projects Manager This could be within translations, marketing or any sector where you have been allocated with the responsibility of managing projects in a timely and efficient manner. With the behavioural characteristics of: *Strong influencing skills *Interpersonal skills *Analytical *Have the ability to multi task effectively If you have the relevant experience and are interested in this opportunity, please contact Manuel Da Silva at Euro London Appointments - m.dasilva@eurolondon.com or 44 (0)207 029 3799 Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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