Rapidly expanding, PE backed Accountancy practice looking to add an experienced German speaking Senior Client Manager (SCM) to its central London office. The SCM has the primary tasks of supporting and developing the Client Managers in their work, particularly in relation to more complex clients; driving through change in processes and systems and supporting the Partners in the day-to-day running of the firm. The more detailed services completed by the SCM will include, for example, management of complex client relationships, establishing accounting practices for clients as they are on boarded, management of relationships with third party service providers such as outsourcers, management of relationships with accrediting bodies and the control of standardised procedures across the firm. The role will also include assistance with the management of staff when specific issues arise. The role requires significant interaction across the firm. The role is one where leadership, both through interaction with others and through actions is important. A good SCM will be seen as being a source of knowledge for queries regarding the way in which clients are serviced, including systems and technical queries and will be able to deal with the majority of the former without recourse to others. An excellent SCM will complete individual projects on time or ahead of schedule whilst balancing competing requests for their time and will identify improvements to the team's systems and processes throughout their day to day work. These will be translated into small and large scale improvements, the latter as part of formal project plans, driven by the SCM directly and by other staff following the leadership and guidance of the SCM. A SCM will not typically have a substantial assigned portfolio of client work. They will however be expected to meet substantial chargeable hours targets through their involvement in client matters. Much of this will be with regard to newer client relationships. As such it is inevitable there will be times when clients (internally and externally) will be demanding in their requirements and as a client focused business you will always try and react to this. A SCM should be able to deal with such requirements in a timely manner, identify and highlight when they need assistance and be prepared to assist others throughout the firm. As and when this impacts the wider workload of the SCM they should be organised enough to highlight this and its likely impacts early in the process. An outstanding SCM should be seen to be building strong client relationships from limited interaction, be seen as approachable by all staff and will be able to resolve issues, in the best interests of the firm, without recourse to others. They will however be able to identify the small number of significant issues that require the involvement of a Partner and will highlight these in good time. To apply for this position please send a copy of your CV in English and as a word document to email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com
My client is looking for a Japanese speaking Community Moderator to join their busy London team. Key Responsibilities: *Monitoring and reviewing user generated content such as text, video, audio and image content *Monitoring forums, editing/removing posts *Educating users on community rules and the acceptable use policy *Maintaining a responsible online presence within all of the company's online community channels. *Reporting issues *Read industry websites for the latest news *Escalation of community issues and disputes Key skills/experience: *Knowledge and experience of online community moderating is an advantage. *Strong Communication Skills - both verbally and written *A dedicated and flexible approach *Japanese and English are both essential to the role so fluency in both languages is key due to the nature of the role Dates- 1 day over 4th & 5th of January and 3 days on 8th 10th, and 12th of January Nature of the task- online community management (moderation analysis) Total number of days: 4 days If you feel that you would be suitable for this role and would be available to start immediately please send your CV in WORD format to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
Marketing leader to make a big impact at a market leader. This entrepreneurial, international property investment specialist based in West London needs to swiftly find maternity cover for their brilliant, bilingual Marketing Director (French/English). Working in a collaborative, open environment in West London, you will take ownership of the 2018 marketing plan. Comfortable with CRM tools (Salesforce for example) and crunching the numbers to optimise your efforts, you'll be a comfortable thinking strategically as well as tactically and be a genuine all rounder with a digital leaning. While PR and events are also key elements of the role, the focus will be on managing delivery across digital channels; email, PPC, SEO, social You'll drive demand as well as awareness and ultimately more sales (and excellent ROI). As well as the capability and knowledge to deliver the above, you will be a superb, influential communicator in fluent written and spoken French and English and able to deliver multiple projects on time and on budget. This is a leadership role and you'll take the reins from the current Director. Although you will need to hand them back, there's an unforgettable experience in a unique, ego free and entrepreneurial environment on offer, cultivating an equally unique voice in the industry. If that excites, get in touch asap., Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
Euro London Appointments - International Multilingual Recruitment Specialists We're Euro London, Europe's leading specialist multilingual recruitment consultancy. Our total belief in the power of languages to drive global business has driven us here and we own a clear vision of where we're going next. We have a fantastic opportunity available for experienced Recruiters with a proven sales track record to join our Secretarial and Support Division. We have opportunities for: *Temporaries Recruitment Specialist *Permanent Recruitment Specialist We've built an environment that brings ambitious, commercially minded multilingual people together with a shared purpose; to do what we do better than anyone else, shape the market we lead and have as much fun along the way as possible. There's no cap on commission and we're proud that Consultants have built not just careers but lives here; earning potential and incentives plans are strong enough to reach the big goals, whether it's to see the world or settle down (and everything else in between - you'll see when you meet us). We open clear paths to success and career growth for experienced Recruiters - we want you to be an influencer, a thought leader, an ambassador as well as a brilliant 360 biller, delivering value to an inspiring client base that already includes household names and hyper growth start ups. We also want you to be an entrepreneur as our growth has always been fuelled by us. Ideas are welcome and decision making is rapid; our specialist divisions and teams in France, Germany and Switzerland are all testament to that. What you'll need: -Fluency in English and a high standard of language ability in another European language -Previous experience working as a Recruitment Consultant ideally with experience of recruiting for Admin/Support/Secretarial positions -A proven sales track record are essential to keep up with our consultants -Excellent communication and negotiation skills -The tenacity and passion to succeed and surpass high targets -Hard-working and ambitious We want to meet you if you're a successful, ambitious Recruiter with a passion for driving business beyond borders. You're making good money in recruitment but something is missing; let's talk about how we can help you find it. The Euro London office is based in the heart of London, just a 2-minute walk from Blackfriars Station where you can see the beautiful views of the London Eye and Victoria Embankment. Our door is always open; apply here, email us, call us, connect with us, visit us to explore how far we can go together. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com
Our prestigious client based in the West End of London is looking for an exceptional German speaking Executive Assistant to support senior management including an MD and a Director. The ideal candidate will be bilingual in German/English, have a highly Pro-active approach to duties as well as being a self-motivated EA. Candidates should also be resourceful with a can-do, flexible attitude. Flexibility with regards to changes in priorities, schedules and tasks is essential Ability to assertively, efficiently and calmly multi-task and prioritise. Attention and care for detail is also a pre requisite The role is varied and requires a German speaking Assistant who also has advanced MS office skills. The duties include : Providing proactive and efficient assistance and secretarial services to Managing Directors and a Director of the European Fund Management team, supporting them in most effectively working to pursue the goals of the team. RESPONSIBILITIES Diary management and coordination, including liaising with internal and external contacts. arrange meetings, conference calls, seminars, etc.Monitoring incoming English and German email traffic and alerting recipient of details as required. Travel and accommodation booking: proactive research and presentation of options, using initiative to anticipate requirements and look for optimal cost-effective solutions. Compiling and managing expense reports and process using on house system Organising quarterly off-site investor meetings: coordinating venue, room bookings, menu, etc. Screening calls and placing calls to internal and external contacts, with an appropriate developed appreciation for importance and priority (e.g. internal hierarchy, major clients). Checking, arranging and formatting documents including memos, reports and presentations with a perfectionist's care for detail. Assisting fund team with investor reporting and investor communications as directed; responsible for the administration of online investor reporting portal and maintain investor details. reparation of attractive presentation materials and charts from draft content provided. Drafting correspondence where required, including taking dictation. General typing (including minutes and handwritten notes), copying, printing and binding.Maintaining address books and an effective filing system of correspondence. Hours are 9:00am to 6:00pm Monday to Friday. Occasionally, irregular hours may be required and flexibility with regard to arriving before PLEASE E:MAIL YOUR CV IN WORD FORMAT ONLY TO email@example.com Thank you for your interest in Euro London Appointments. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
My client a global award winning marketing agency is currently seeking a Danish speaking Business Developer to join there Nordic team on an exciting new project!! Main Task: -To find the relevant information of prospective clients through a variety of sources including local contact points and social media -Speaking with new and potential clients and to build up relationships with the view to close business deals -Provide updated information to potential clients and explain what the company does -Making sure that communication with external partners is accurate and up to date at all times and that effective working relationships are maintained with all new, existing and previous clients. -Maintain accurate and up to date records on external partners If you have the following experiences then this role is for you: *Fluent to Native Level in: Danish *Fluency in Swedish or Norwegian will also be an advantage *Self-motivated and enjoys working in a competitive environment *Enthusiastic and has a positive attitude to work *Confident *Natural ability to build good working relationships with people *Proactive, approachable, able to inspire confidence *Creative thinker, always willing to offer new suggestions and ideas *Diplomatic and professional at all times
Customer Base Marketing Manager - Danish Speaking 25000 - 40000 My client a world leader in the online gambling, casino and poker scene is seeking a native level Danish speaking Customer Base Marketing Manager to join their company. This role would be pivotal to help the companies growth and international appeal in Denmark. Duties will include but not limited to: Establishing a customer based marketing strategy Aligning strategy for available brands Maximise the profitability of all product campaigns and promotions through strong analysis, planning and execution Being able to establish a coherent communication plan which consider the different tone of voice used for each brand Plan local campaigns on a quarterly basis in collaboration with Country Manager and Product Strategy Manager's Analyse and monitor the local market; competition, customer insight and trends. Desired individual: Sports knowledge Passionate Great organisation, planning and prioritization skills, with strong attention to detail Reporting and analytical skills required. Previous experience in marketing role with a proven track record of being able to implement a campaign strategy based on an understanding of the customer needs, local habits, and customer profile Qualifications: Degree preferred but not essential What a great opportunity! How do I apply? Call or email Manuel Da Silva at Euro London Appointments - firstname.lastname@example.org or 44 (0)207 029 3799. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive, we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Title: Senior Customer Service Advisor - German Speaking Location: London Canary Wharf Pay rate £18.00 holiday pay Startdate: ASAP If you are a German and you are looking to have an international career based in the middle of London Canary Wharf, Please read the following! I am urgently recruiting at the moment for a German Speaking Customer Service Advisor with experience in Sales Support. I am working with an established international financial service company based Canary Wharf, they specialise in training professionals in the anti-money Laundering/Financial Crime sector. They are a well respected company that has over 55,000 members worldwide. As mentioned they specialise in training professions in the AFC sector. Over the last 4 years we have been providing staff such as German, Dutch and French Senior Customer Service Advisor: *Provide customer service via phone, email, and by answering questions concerning corporate products, services, accounts, and update of customer data *Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience *Resolve product or service problems by clarifying the customer's enquiry or complaint, determine the cause of the problem, provide best solution to solve the problem and follow up with Customer to ensure full resolution *Fulfill and support customer requests and orders *Identify cross-selling opportunities and refer leads to the Sales team *Deliver or assist with special projects as assigned by Manager *Produce customised reports upon request - membership, events, sales etc. *Contribute to the update of department policies and procedures *Take lead on resolving all French speaking enquiries Assist with events *Maintain registration lists and deal with event related enquires *Assist with registration desk onsite at events *Printing of event related materials *Perform other event related duties as assigned Other *Host French Language events online *Assist with ad-hoc projects Skills *Fluent in German and English *Minimum four-year's experience in a customer service, sales support, or help desk capacity *Overall understanding of the customer service and sales processes from conception to completion *Excellent written and spoken communication skills in both English and French *Good teamwork and relationship building skills *Knowledge of MS office including Word, Excel, PowerPoint, and Outlook *Proficient in CRM software; Salesforce.com experience is a plus *Excellent problem solving skills *Good reporting skills, able to present information and prepare reports *Excellent numeracy and Excel skills
My client is looking for a Swedish speaking Market Researcher to join their team in a busy London office. Keys skills would be: - Telephone based experience - Good IT skills - Some market research experience would be beneficial - Some translation experience would be beneficial - Good communications skills would be beneficial for the role This is an ongoing temp role doing B2C market research. It's part time so you can work a couple of days a week. The hours are 1:30-7:30pm and this is an ongoing role. Given the nature of the role candidates must have excellent command of both Swedish and English (both written and oral). If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.
We are looking for a Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is full time for 35 hours per week (between Monday to Friday)! Do you speak English and German fluently? Do you pride yourself on providing excellent customer service and support? We have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & German which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & German which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in German * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * An immediate start date * 9-month contract * £9.75p/h * 35 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.