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Account Manager

A world leading Corporate Solutions provider and information services firm is hiring an Account Manager, based in London, to further support business growth.

The Account Manager builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may involve an international partner or major global accounts. They create demand for the organisation's products and services by raising their profile with customers, achieve revenue targets by increasing revenue spend per account, conduct regular meetings with the customer's senior management to understand their needs and link them to the organisation's product/service strategies.

1. Develops effective relationships with key senior-level decision makers and influencers at an assigned group of customer accounts that typically includes a limited number of strategic customers
2. Achieves revenue targets by increasing revenue spend per account
3. Facilitates client meetings presenting all available information
4. Proactively reaches out to accounts to ensure there are no retention risks/losses
5. Provides information about the organisation's products and services by raising their profile with customers through face-to-face presentations and phone conversations

Education, Professional accomplishments, and Certifications:
*Educated to degree level or relevant work experience in a financial industry sector
*Fluency in French is advantageous
*Solid experience in sales, preferably selling software as service
*Ability to succeed in a high activity environment; over 20 meetings/month; 10 phone calls per day
*Ability to manage large book of accounts, over 100
*A track record in driving consistent gross sales and creating relationships within corporations
*Good knowledge of CRM software and admin systems
*Results oriented and experienced in value based selling

Skills, Requirements and Competencies:
*Understands how related disciplines impact own work/own team
*Readily applies functional knowledge to challenges in the industry/markets
*Is aware of the competition and the factors that differentiate them in the market
*Acts as mentor/coach for less experienced peers
*Is looking always to gain efficiencies and implements these within own team/discipline
*May step up to lead small projects with manageable risks and resource requirements
*Plans and prioritises work using resources in the best possible way to complete tasks on time and with high quality
*Solves complex problems with little or no support from their supervisor; takes a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information
*Provides creative insights and / or solutions to address client / organisational challenges
*Has impact in broader work area; impacts team morale and culture through their actions and words
*Can communicate improvements
*Explains difficult or sensitive information in a diplomatic way
*Builds rapport with key decision makers to become a trusted advisor; leverages existing relationships
*Gains insight into creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build relationships and looks for signals that the customer may need additional products/ services
*Demonstrates knowledge of external trends (i.e. business trends, regulatory issues, global implications) to contribute to the anticipation of customers' needs
*Collaborates with colleagues and customer group leaders to assess customers' immediate and long-term needs
*Demonstrates confidence while delivering presentation materials to audiences; makes technical information clear, providing appropriate illustrations and examples
*Utilises techniques to convey complex information persuasively and generate commitment where necessary
*Gains insight to best practice methods to identify potential barriers/ resistance during sales calls and develops an understanding of methods to overcome resistance
*Analyses sales calls to prioritise next steps and makes recommendations
*Embraces customer service as a key driver of success and makes decisions with customers in mind, soliciting customer feedback and actively following-up pre-sale and post-sale
*Develops specialised customer expertise and matches customer needs to appropriate solutions across business functions; anticipates customer needs ahead of time and prepares to implement best-practice solutions

This is a permanent full time position, located in London, UK. Desired start date is as soon as possible.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

Please note that in order to process your CV we must receive it in a Word document.

Consultant

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Maurice Christie

Principal Consultant

Team: Banking & Financial Markets

I specialise in: Recruiting client facing functions within financial services

Languages: English, French, Spanish and Northern Irish-isms

I’ve been at Euro London since: 2007

About me: Originally from Northern Ireland, I have lived in London for 13 years and worked for Euro London for 10 of those. I studied French and Spanish at University, so being able to work with International talent and promote that in the London market was a natural choice for me. When I’m not in the office, I’m exploring what London has to offer. This usually means at the markets or trying out new pubs and restaurants. I’m a foodie so I enjoy eating out a lot. To try and balance this indulgence, I go to the gym and swim (although not as much as I should) and I enjoy playing tennis when Wimbledon fortnight is upon us.

If I was a famous person, I would be: A male version of Maya Angelou – her poems and wise words have always resonated with me

Fun fact: I used to compete at school national level in swimming in the butterfly stroke

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