Customer Services Coordinator - Spanish speaking

A new role has arisen within European Customer Services team of an international manufacturing company based in Manchester. The role requires fluency in English and Spanish, business fluency is required in both.

For this role, some of the duties you will be required to do will include:

*Process UK and EU sales orders and ensure on-time dispatch by liaising with our production department.
*Arrange cost-effective transportation of hazardous goods by bulk tanker, road, sea and air freight.
*Negotiate cost-effective freight rates, monitor on-time delivery and maintain relationships with our freight forwarders.
*Prepare dangerous goods notes in accordance with IATA, IMDG and ADR regulations.
*Prepare export documentation in line with the import requirements for the countries within your area of responsibility.
*Maintain consignment stock levels at our distributors, monitor usage and co-ordinate stock replenishment.
*Handle customer enquiries including complaints, in a professional manner, to ensure a high level of customer service in line with our company values.
*Develop customer relationships by understanding customers' needs and ensuring they are understood and met throughout the company.

Successful candidates will be fluent in Spanish and English and will have previous experience within Import/Export/Logistics. You will have an excellent and efficient telephone manner and have the ability to resolve problems ensuring optimum customer service levels. You will have a strong numeric level and have previous experience in spreadsheet reporting. Ideally, intermediate/advanced Microsoft office skills.

For a more detailed job spec please send your CV to the email provided. Due to the location in Manchester, car owners are preferred

Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com