Dutch and German Customer Services Executive

Dutch and German Speaking Customer Services Executive

Responsibilities:

* Being the first point of contact for customers via email and telephone

*Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary.

*Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor to ensure a suitable solution.


About you:
*Experience in customer services or high interest in starting a career in customer services

*Excellent written and verbal communication skills. Fluency in both German and Dutch

*Excellent written skills and excellent communication skills

*Able to take initiative

*Excellent eye for detail and good organizational skills

*Experience with Microsoft packages

If you feel like you match the above requirements please send your CV to a.poyot@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com

Consultant

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Alex Poyot

Team: Temporaries & Contact Centre Divisions

I specialise in: Temporary Recruitment

Languages: Spanish & French

I’ve been at Euro London since: 2015

About me: I'm a keen footballer and I enjoy learning languages. One thing I love about my job is surprising people - especially when I switch from English to Spanish. My colleagues' reactions are priceless.

If I were a famous person, I would be: Tony Stark (Iron Man)

Fun Fact: I have taken part in the Running of the Bulls at the Festival of San Fermin in Pamplona.

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