Dutch Speaking Customer Service Agent

Dutch Speaking Customer Service Agent (Reference: SMJM//331539)

Euro London Appointments are working with a leading home furnishing company to find a fluent Dutch speaker to join their international team in a customer services role. The successful candidate will join a close-knit sub team that supports the Netherlands and Belgium and will play a pivotal role in the company's growth and success.

The successful candidate will handle both inbound and outbound calls with not just customers and partners to ensure smooth daily operations. You will consult with both pre-sales and aftercare queries making sure that you work to service level agreements throughout.

This company really values the input of the individual so you will be highly-valued within the international team.

The basic salary for this role is £18,000 per annum performance related bonus.

This is a full-time permanent position with a 40 hour week (working 5 days out of every 7). This will include mornings, evenings, weekends and bank holidays.


The ideal candidate will be:
- Fluent to native level in Dutch (spoken & written)
- Fluent in English
- A problem solver who can work under pressure in fast-paced environments
- A confident communicator over the phone and in writing
- Motivated and committed to delivering high-level customer service
- Computer-literate who can handle a high volume of customer queries per day

If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Consultant

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Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football

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