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German speaking Customer Service/ First line support

German speaking Customer Service/ First line support
Rickmansworth
(Ongoing temporary role)

On behalf of our client, we have a fantastic opportunity for a German speaker to join a very well known international company.

This great (ongoing temp or temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment.

You will be working in a great office in a popular company specialising in the automotive industry.

Our client is looking for a candidate who is fluent in English and German and comfortable speaking on the phone. Please note- this is a customer service role.

Overview:
*Fluent to native level German and fluent English knowledge
*Minimum of 6 months experience in a helpdesk/ support role
*Supporting the UK and Germany
*Great customer service skills
*Experience in a Service desk environment
*Good communication skills
*MS Office knowledge advantage

Skills & Abilities:
*Fluent to native German and English knowledge
*Technical knowledge
*Customer Focused
*Outstanding telephone skills
*Ability to interact with customers at all levels
*Maintain a professional helpful attitude with all customers
*General Knowledge of IT based applications
*Experience with a call logging systems

Duties:
*To work within a Service Desk, which is Single Point Of Contact for users, IT Services and 3rd party support
*Recording and monitoring the progress of incidents according to agreed service levels
*Provide initial assessment of all incidents/requests, attempt to resolve or refer to other support areas

This company offers you a really great work environment in a truly international environment. You will be working to the German office hours, 7:00 am to 4:00 pm. The role is set out to be ongoing.

If you would like to apply, please send your application in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_German_Rick

Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

Consultant

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Josephine Gogler

Team: Temporaries & Call Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, German & Spanish

I’ve been at Euro London since: 2015

About me: I have started in recruitment by working in-house for a localization company and enjoyed recruitment so much that I decided to pursue a career in it. Euro London Appointments was my first choice and still is.  I’ve been with Euro London Appointments for more than 2 years, I started off in our Frankfurt am Main, Germany office and since January 2017 I am working in the London office.  

If I were a famous person, I would be: Bill Murray, because I would love to be an 80s Ghostbuster.  

Fun fact: Longest word in German: Nachrichtenübermittlungs­beschleunigungssystem, Meaning: news transfer acceleration system

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