Interim Team Leader (English speaking, Polish or Romanian)

Interim Team Leader (English speaking, Polish or Romanian are an advantage)

On behalf of our client, we have a fantastic (temporary) opportunity for a fluent English (Polish or Romanian are an advantage) speaker to join a great company based in Croydon.

The position offers you a variety of tasks, responsibility and the possibility to use your great language skills on a daily basis. In addition, our client is known for their exciting products.

Our client is looking for a candidate who is fluent in English, available immediately and happy to lead a team of 5 -10 people.

Skills:
*Fluent to native level English (Polish or Romanian are an advantage)
*Previous experience in a team leading role in a contact center
*Comfortable working towards targets
*Always looking to improve customer satisfaction
*Able to motivate your team
*Passionate about Customer Service
*Ability to build successful relationships with clients
*Knowledge of Microsoft Office
*Great team skills

Responsibilities:
*Lead and develop a team of 5- 10 people
*Ensure all KPI's and targets are met
*Customer Service tasks
*Inbound and Outbound calls to potential customers
*Offering my clients products
*Maintain confidentiality
*Coordinate and report customer feedback

The client is an exciting company based in Croydon and offers a competitive rate depending on experience.

This is a temporary role initially limited to 1 month but there is a high possibility for an extension.

If you are fluent in English and looking for a team leader role, please send me your CV in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_TL_Croydon

Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com


Consultant

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Josephine Gogler

Team: Temporaries & Call Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, German & Spanish

I’ve been at Euro London since: 2015

About me: I have started in recruitment by working in-house for a localization company and enjoyed recruitment so much that I decided to pursue a career in it. Euro London Appointments was my first choice and still is.  I’ve been with Euro London Appointments for more than 2 years, I started off in our Frankfurt am Main, Germany office and since January 2017 I am working in the London office.  

If I were a famous person, I would be: Bill Murray, because I would love to be an 80s Ghostbuster.  

Fun fact: Longest word in German: Nachrichtenübermittlungs­beschleunigungssystem, Meaning: news transfer acceleration system

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