German & Turkish speaking First Line Support Analyst

Are you an experienced customer support professional with a keen interest in IT? Are you fluent in both German & Turkish? Are you looking for the opportunity to build a career in an international organisation?

I am currently working with a global technology company on a position for a candidate who is fluent in BOTH German and Turkish. This is a perfect role for a highly-motivated and technically literate candidate. You will take ownership of business accounts and ensure the smooth customer journey from start to finish.

You will act as the first point of contact covering systems, policies and products and ensuring the fast and high quality resolution each time. You will build key relationships with both internal and external partners to ensure improvement in efficiency in the company's work.

The ideal candidate will be -
- Fluent to native level in BOTH German AND Turkish
- Possess high level customer support skills
- Experienced in a technical support or finance role (highly advantageous)
- Able to grasp new systems and procedures quickly
- Ability to work under pressure in a fast-paced environment
- A team player and possess excellent people skills
- An outstanding communicator (verbal and written)

If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at



Josh McClean

Team: Temporaries & Contact Centre Divisions

I specialise in: Permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in the UK and abroad 

Languages: English & German

I’ve been at Euro London since: July 2014

About: I studied German & Politics at Sheffield University and on my year abroad I worked at an independent translation agency in Hamburg. After graduating, I joined Euro London Appointments and have experience in both temporary and permanent recruitment.

In my spare time I play rugby for Hammersmith & Fulham RFC, read sporting/political autobiographies and enjoy what London has to offer! 

If I were a famous person, I would be: James Martin during his Saturday Kitchen Days because I would cook great food and meet other interesting people! 

Fun fact: I once had trials for England American Flag Football