French speaking Sales Support

Our client based in Docklands is looking for French speaking Sales Support candidate to join the team on a permanent basis. The ideal French speaker will have had some sales support experience and have a good understanding of sales and customer service processes. As well as fluency in both French and English and other European language would be an advantage
Candidates must also demonstrate exceptional communication, organisational and problem solving skills. The ability to build and maintain relationships is also essential.
Duties include but are not limited to:
*Data entry
*Order processing
*Data Quality Assurance
*Provide customers with information via phone, email and by answering questions concerning products, services, and accounts
*Fulfil and support customer requests and orders
*Assist the Business Development Manager with client meetings, training partners relationship management
*Resolve issues by determining the cause, provide best solutions to solve the problem, and escalate unresolved problems, in partnership with the customer support team
*Act as primary liaison between nominated sales colleagues and service team on sales support matters
*Produce regular reports on sales, membership, events, for reporting and cross-selling opportunities.
*Contribute to the updating of sales support and administration policies and procedures
*Provide in person support within the business and industry events
*Support Marketing team with French language communications, social media as well as local market collateral
*Deliver or assist with special projects as assigned by Manager


Please e:mail your CV in word format to v.mcguinness@eurolondon.com

Thank you for your interest in Euro London Appointments. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

Consultant

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Veronica McGuinness

Team: Financial Services/Support/Translation

Languages: English & French

About me: I have been at Euro London since Feb 1996 and started up the City Temps desk from scratch on the support side of recruitment. I then developed and managed 3 areas of temporary recruitment and now manage the Permanent and Temporary support areas/Accountancy and Finance and Translation services.

I have a passion for languages particularly French and enjoy travelling, networking/meeting new people and anything to do with politics and European history.

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