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Senior Manager, People Services Lead - French OR Dutch speaking

Euro London is proud to announce its exclusive partnership with one of the world's leading brands in one of the largest FMCG sectors in Europe.

The business is recruiting for a French OR Dutch speaking Senior Manager, People Services Lead.

OUTLINE OF THE ROLE
This role is responsible for compliant, efficient and effective People Services delivery in the designated Region (GB, FR or BELUX). This role is a direct Manager of the People Services Regional Leadership Team, with 5 direct reports. This includes remote management of 3 people, as roles are based in country and direct management of 2 roles, as these roles are based near London.

This role is a member of People Services Leadership Team West, and will have a close alignment to the country HRVP Leadership team.

ACCOUNTABILITIES:
This role is responsible for the whole People Services operational activity for the designated country (GB, FR or BELUX). The direct reports represent the different areas of focus; Payroll, HR Admin, First Contact, Time & Attendance & OH, and HR Coordinator.

This role needs strong collaboration with the key stakeholders including the HRVP and HRBP's in country, TA in country and Global Rewards. Being able to understand the country business demands as well as their own teams' demands is essential. This role will need to get the right balance between meeting customer expectations whilst having an efficient operational process.

This role involves a lot of people management with multiple HR areas of expertise, a heavy alignment to technology, and an understanding of local payroll and employment legislation within the designated country. This role will need to have the capability to deliver results through their team members, and be able to step back from the operation to have a more holistic view and decision making ability.

The focus for this role for the next 12 months is to bring together the People Services organisation, refocus the teams reporting into the role to have a country focus and work as one country focused team (previously these teams have reported into different leaders in HRS). This role will need to align to the needs of the country they support.

This role also needs to review the people management strategy within the team, personal and performance objectives, Service Level Agreements and the focus for the individuals, in order for them to deliver the customer service expected from People Services.

This year will also see a number of projects being implemented and this role will need to be part of the implementation leadership team, working with their counter parts for the other countries as well as the dotted line to the smaller country support.

REQUIREMENTS

Previous People Management is essential, preferably including remote management
Experience of working within a Shared Service environment is desirable
Fluent, both written and verbal, French OR Dutch is essential
Knowledge of local employment law and payroll knowledge would be an advantage but not essential
Ability to lead a team, and deliver results

COMPETENCIES

Outstanding people management skills, ability to lead and motivate a team
Strong written and verbal communication skills including presentation skills
Strong business acumen
Influencing skills
Proven experience of building strong stakeholder relationships
Ability to interact at all levels of an organisation
Ability to present technical information clearly to non-technical employees
Excellent Excel skills

TRAVEL EXPECTATIONS
The role will be office based and some level of travel will be required within and outside of the UK

To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

Consultant

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Maurice Christie

Principal Consultant

Team: Banking & Financial Markets

I specialise in: Recruiting client facing functions within financial services

Languages: English, French, Spanish and Northern Irish-isms

I’ve been at Euro London since: 2007

About me: Originally from Northern Ireland, I have lived in London for 13 years and worked for Euro London for 10 of those. I studied French and Spanish at University, so being able to work with International talent and promote that in the London market was a natural choice for me. When I’m not in the office, I’m exploring what London has to offer. This usually means at the markets or trying out new pubs and restaurants. I’m a foodie so I enjoy eating out a lot. To try and balance this indulgence, I go to the gym and swim (although not as much as I should) and I enjoy playing tennis when Wimbledon fortnight is upon us.

If I was a famous person, I would be: A male version of Maya Angelou – her poems and wise words have always resonated with me

Fun fact: I used to compete at school national level in swimming in the butterfly stroke

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