Would you like to play a role in the exciting expansion plans of one of the internets leading comparison websites? Keen to use your languages in an interactive customer services role? A multi-platform comparison service within the travel industry is looking for French/German/Italian speakers to join their team in their brand-new central London offices. If you are looking for an organisation whose work is truly global then read on! This will be a fixed term contract for a period of 5 months starting in May and finishing at the end of September 2018. This is the perfect summer job with a fast-growing travel company! Specialising in ferry and cruise bookings, this comparison website is offering highly motivated and multilingual customer service professionals the opportunity to take a leading role in shaping customer experience in an industry that never stops to rest. Based in brand new and state of the art offices you will handle a variety of customer queries relating to bookings, payments and other deals. Working alongside other company departments, you will be the liaise with service providers and customers in order to offer the best deal possible. In return you will receive a competitive salary and benefits package. If you have the desire to succeed there will be exciting career progression opportunities available. What do we need from you? -Fluent to native level in either Italian, French or German -Fluency in spoken & written English (any additional languages a bonus) -Previous experience in a call centre/helpdesk role or in a fast-paced retail environment -The desire to play a significant role in exciting growth plans across global markets -Real passion for delivering high levels of customer services Please note that this role will require flexibility to work shifts including weekends and evenings. If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
A leading multinational organisation based in Yorkshire is looking to recruit a fluent French and Italian speaking Sales Support Executive. The successful candidate will be required to speak fluent French, Italian and English all to a high standard, both spoken and written. Some of your main duties for the role will include: Customer care * Taking incoming calls, returning calls if necessary * Sales order processing, as and when required * Sales order coordination as required/managed by external sales executives (Customer liaison and support where necessary) * Input of customer complaints to complaint system and forward to customer service team to follow up. Seeing through to completion and feedback to customers * Resolving issues relating to payments, working with Credit Control department * Provide up-to-date product information, including product changes * Translations (of catalogues promotions, technical data sheets and other marketing related leaflets etc.) * Trade show preparation These and other duties will be completed in French and Italian although fluent English is essential for the office and training etc.. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Salary is dependent on experience. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Spanish, Italian, French speaking Customer Service Agent Rugby, Warwickshire (temp to perm) Please note you must speak at least 2 languages (Spanish, French, Italian) on a fluent to native level in addition to fluent English. On behalf of our client, we have a fantastic opportunity for a fluent to native Spanish, Italian and French speaker to join a truly international company who is a key player within their industry. This great (temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment. You will be able to demonstrate your outstanding language and customer service skills on a daily basis. You will be working in a beautiful office in an easy to reach location for a well known company. Our client is looking for a candidate who is fluent in English and 2 other languages within French, Spanish and Italian. You must be comfortable speaking on the phone. Please note- this is NOT a sales role. Tasks: *Resolve customer issues and questions *Collect all relevant information and agree further steps with the customer *Constant time keeping, keep you customer updated about potential changes/ delays *Communication between departments; sales, logistics, finance and more *Develop relationships with key customers *Always ensure that the customer is happy *Database entry *Escalate situations to your manager if needed Experience: *Experience within a customer service role *Fluent in English and 2 more languages ( French, Spanish, Italian) *A Bachelors degree is an advantage but not needed *Experience within an office based customer service role is a big advantage *Awareness of customer service principles and practices *MS Office knowledge is expected *Technical knowledge is an advantage Skills: *High attention to detail *Good telephone manner *An interest in customer service tasks This company offers you a really great work environment; please note that you will work within shift hours between 06:00 am to 11:00 pm - Monday to Friday (no weekend work). They are truly international and you will be able to use your language skills daily. Furthermore, my client is keen to take you on a permanent contract if you perform well. When going permanent you can expect a salary of up to 23.5k p.a. an additional shift allowance. If you would like to apply, please send your application in Word Format to Josephine Gogler: firstname.lastname@example.org mentioning the reference: WNJG_Rugby - please also specify your language combination. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com
A globally operating and prestigious Investment firm is currently seeking Customer Service Representative with Italian and English skills to provide a first class service to their customers! Customer Service Representative – Italian and English! Frankfurt region, Full-time, Permanent, GFAW 322133 The Role: Once you have completed an intensive training introduction, you will be part of a team of 15 and will be responsible for the following: • Taking inbound calls in a service centre environment • Processing and interpreting client concerns, wishes and demands • Account activation and maintenance • Providing explanations on procedures • Educating clients on products • Ensuring high-levels of client satisfaction at all times The Requirements: My client would like to see a Degree level qualification or similar. If you have experience in the financial services/banking industry this is an advantage but not a must! You should present yourself professionally and be comfortable liaising with your clients on a remote basis. Other requirements include: • Fluent English and Italian • Ideally at least two years in a customer service role • Previous experience in a call or service centre environment is ideal • Good MS Office skills Why Apply? • You are being offered the opportunity to join an established, international and ultimately progressive company • The chance to be a part of this exciting new department and take part in an intensive 4 week training course • The chance to work in an international environment where you can use your languages daily If you are interested please send your English CV to Anna via email@example.com Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de
You'll be joining a fresh, growing international sales team at this pioneering big data and technology specialist. Italy and the Italian FMCG market will be your domain. They've been at the forefront of delivering solutions that help major consumer brands know their customers intimately for more than a quarter of a century. Big international growth plans mean they need a spearhead that can pull together C-Level stakeholders to make positive decisions and sign deals in Italy (and elsewhere; this is an international role). An instigator, a hunter, a closer; all that good stuff. You'll be given the tools, proactive marketing support, big brand success stories and an amazing suite of software that solves problems, drives sales and deepens relationships with customers. A dream if you love pitching and presenting solutions to major, defined targets in English and Italian. Strong package too; competitive base, bonuses, car, flexible benefits and an open, collaborative environment on a prime chunk of West London, full of intrepid, inquisitive teammates. Their ultimate candidate would be bilingual (English and Italian a must) and demonstrate a track record of managing complex sales cycles at enterprise level. They'd know the consumer goods space inside out too and have an existing network of key players. Trailblazers, pathfinders, firestarters, (who are Italian speakers); apply, call (0207 029 3799), connect. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
Global adtech player that will have led you (yes, you) to learn something new online is looking for a combo of creativity and commercial acumen to grow relationships with key partners on the Italian market. They've scaled up fast but still have that start up spark at their European HQ in London. Speaking Italian and English daily, you'll have the autonomy to manage relationships with a growing portfolio of publishers across Italy, helping them make more money (grow revenue would be the usual jargon but we know what that means). You'll do this by understanding online behaviour, seeing trends in data and spotting the opportunities within market conditions as they evolve. The environment is built on collaboration, support and openness; new ideas encouraged and implemented daily. Plenty of perks too; breakfasts, lunches, events, healthcare, gym, pension and more. You'll need to know your numbers and demonstrate your ability (and motivation!) to build partnerships with your clients, focused on their success and pulling everyone and everything together to deliver it. You'll also be an outstanding communicator in both Italian and English. If you add a digital media background to that then when can you interview? If not then it isn't game over; I did say new ideas were encouraged. Applications, calls and emails about the role encouraged too; get in touch. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
In this role you will be using your excellent language and communication skills to invite individuals to a conference being held by a client. The conference is free so there is no selling involved. So a little more information about the role: *Contacting old and excising clients and inviting them to the conference * Responding to clients questions about the conference via email and telephone * Increasing new business through research *Well established leading global conference based in Central London For this position you would ideally need to be: *Fluent to a native level in: Italian *Fluent level of English *Fantastic communication skills *Keen to use language skills in a working and professional environment
LEGO - Consumer Service Advisor (Spanish AND Italian Speaking) Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it! We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team. You will need to: *Be fluent in English plus other Languages, both spoken and written with good MS office skills *Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels *Be a good team player, who can share best practice and work together as part of One Team *Ideally, have customer service experience either in a contact centre or service industry *Have a passion for different cultures and a thirst to learn and develop *Be a brilliant relationship builder who can communicate with people of all ages In return you can expect: *A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers *Competitive salary and participation in the company bonus scheme *Generous discount on LEGO products and an annual Merlin Pass *A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few. What's it like working in Slough? Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with! Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,900 per annum (pro rata for the number of months worked), paid monthly Job Type: Fixed term contract until Jan 2019. Location: Slough, Berkshire UK (reachable by train from London Paddington) Start Dates: May - October
An exciting new role for a German, Spanish or Italian speaker has been created by an expanding and well established international organisation based in Wrexham, close to Chester. This new E-Commerce Account Coordinator role will have the main purpose of dealing with European clients and managing their Amazon platform primarily. You will be aiming at improving listings, monitoring revenue, improving access to pages including, SEO, basic graphic design and editing images with photoshop. Taking responsibility for third party e-commerce customers, duties will include: *Managing the day to day communications with diferent accounts. *Working alongside team members to ensure stock for key periods and to support promotional activity. *Maximising revenue by exploring all sales opportunities *Implementing the annual marketing plan and adhering to budget *Exploring and understanding new opportunities to market our products *Putting together successful promotions whilst mindful of profitability *Recording and maintaining customer information through Excel and external systems *Optimize and update product listings to maximize sales potential *Providing regular updates to the team and management on progress *Working towards sales targets and set KPI's *Playing a Key role as part of a small team *Occasional travel to trade and consumers shows and customer. The successful candidate will be fluent in German, Spanish and Italian along with fluent English both spoken and written. They will also have previous experience of working within a customer care, marketing or sales environment particularly e-commerce platforms such as Amazon or eBay. You will be meticulous by nature and have great attention to detail along with strong organisation skills and process driven Excellent PC skills are essential including good working knowledge of Excel. For a more detailed job spec please send your CV to the email provided. Candidates who have their own transport are preferred due to the location. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com