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  • Our client is an internationally operating company which provides worldwide distribution through selected retailers. The successful organization was established about 80 years ago. Historically, the company has manufactured a wide range of furniture for different target groups. Join their international team as   Customer Service Representative – Swedish/Norwegian/Danish (m/f) Permanent full-time position in Stuttgart area The position You will ensure optimal customer service to the assigned portfolio of retailers for the Nordic countries You will support the field sales team as well as the international customer service team. You will handle all customers’ requests by telephone and email. You will coordinate activities with the field sales team in the designated territory. You will maintain customer related data in the ERP system. You will administrate retailer contracts. You will receive, process and manage orders from account managers and customers. You will handle transport and product claims. You will monitor customers’ credit line and payments in co-operation with our credit control team. You will do cross- and up-selling activities. Your profile Fluent in either Swedish or Norwegian or Danish plus English; any other European language is an advantage Excellent communication skills and highly service oriented Ideally a background within sales, customer service, client relationship management or similar  Preferably experience in Lotus Notes, MS Office You are good with both people and numbers. You prefer working in a team environment. What we offer Be part of a multicultural and dynamic team great benefits such as 30 days holiday, parking spots and free meals in their restaurant If you would like to apply for the above role, please submit your application (CV in English) stating your earliest start date and salary expectations to Laura Schaub via l.schaub@eurolondon.de. Please quote reference number GFLS/331811 in your cover sheet. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Fluent Norwegian Digital Marketing Do you have a passion for Digital Marketing? Do you have customer service experience?...Look no further! An opportunity has arisen for a Digital Content Manager to join our niche, fast- growing and dynamic global digital marketing business, working for one of the largest blue-chip companies within the automotive industry! Reporting to the Market Manager, the individual will be responsible for updating and editing website content, with a passion for all things digital for a major automotive brand. We are looking for a creative/lateral thinker with an ability to go above and beyond expectations when it comes to account management. An eye for detail is essential along with strong communication and relationship-building skills. The successful candidate will be an enthusiastic self-starter, capable of delivering excellent results both individually and as a member of a multi-lingual team. Key Responsibilities Content Management (all training provided) *Assist all clients in getting the most out of their websites, assisting with the optimisation of content and the creation of marketing materials *Take in-bound calls and emails from Norwegian customers, logging all records accurately and efficiently in the customer database *Occasional translation of website, marketing and on going communications material into Norwegian. *Proactively audit the usage and performance of the Norwegian dealer websites *Proactively advise dealers on all aspects of web management, website content/marketing and optimisation, liaising with other departments *Work with the technical, search and marketing teams to deliver one-to-one strategies and training to Norwegian customers. Qualifications, Key Skills & Experience Essential *Fluent level in both written and spoken English and have native level: Norwegian *Passionate about customer service excellence *Ability to work under pressure in a fast-changing environment, with priorities reviewed daily *Proactive problem-solving skills with great attention to detail *A quick learner able to rapidly adopt new techniques and technologies *Possess a positive can-do attitude *Presentable, trustworthy and confident *An energetic and passionate individual committed to raising standards and performance throughout business *Loyal and committed; looking for a long-term career opportunity *Degree educated or similar qualification *Basic Excel *Basic Word *Excellent time management and organisational skills. Advantageous *Experience of website development and infrastructure *Experience of digital marketing, SEO and web analytics *Knowledge of the automotive industry *Knowledge / experience of CMS. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Norwegian Inside Sales Representative Surrey Do you have an interest in Sport? A passion for languages and experience in Sales and Customer Support? Why not combine these skills and work in an industry you are passionate about? This role is to join an International team of Inside Sales Executives, proactively promoting and selling a wide range of products for this market leader. Handling inbound and outbound Customer calls, you will need to cross and up-sell products using consultative selling techniques and customer service skills. You will need to exceed defined levels of service as well as meeting and exceeding company drive sales targets. We are looking for applicants with the following: Fluency in Norwegian and English (both spoken and written). Previous experience in a Sales/Customer Services in a Sales environment. Excellent interpersonal and communication skills. Good planning and organisational skills. Experience with SAP preferred. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • What is your New Years resolution for 2018? Setting yourself new challenges for this year or looking for a new career change? If you're looking to set yourself new challenges, make yourself a cup of tea or coffee, sit back and read your potential new career change! Are you a quick learner who thrives in a fast paced environment? Do you enjoy helping people and do you speak Norwegian and English to a high level? Join the fantastic LEGO® team as a Consumer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join LEGO® on a permanent contract. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in Norwegian and English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience Represent the company values in the customer service department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Ideally consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND Norwegian language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support consumers Join the global family of the LEGO® Group The LEGO® Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. The details: Shift Hours: Full time. 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £21,900 per annum (pro rata for the number of months worked), paid monthly Please note: During probation (1st 3 months) your salary would be £20,300 - but upon completion of this you will automatically increase to £21,900! Job Type: Permanent Location: Slough, Berkshire UK (reachable by train from London Paddington) Benefits: 10% Bonus, 5% on successful completion of contract, 5% on successful achievement of relevant performance criteria. Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Start Dates: 5th February Sounds light a fun new challenge for 2018, right!? If you are confident that you have what it takes to succeed in this role, please send your cv in WORD format to c.grosvenor@eurolondon.com. I look forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Norwegian Inside Sales Representative Surrey Do you have an interest in Sport? A passion for languages and experience in Sales and Customer Support? Why not combine these skills and work in an industry you are passionate about? This role is to join an International team of Inside Sales Executives, proactively promoting and selling a wide range of products for this market leader. Handling inbound and outbound Customer calls, you will need to cross and up-sell products using consultative selling techniques and customer service skills. You will need to exceed defined levels of service as well as meeting and exceeding company drive sales targets. We are looking for applicants with the following: Fluency in Norwegian and English (both spoken and written). Previous experience in a Sales/Customer Services in a Sales environment. Excellent interpersonal and communication skills. Good planning and organisational skills. Experience with SAP preferred. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • What is your New Years resolution for 2018? Setting yourself new challenges for this year or looking for a new career change? If you're looking to set yourself new challenges, make yourself a cup of tea or coffee, sit back and read your potential new career change! Are you a quick learner who thrives in a fast paced environment? Do you enjoy helping people and do you speak Finnish, Danish or Norwegian and English to a high level? Join the fantastic LEGO® team as a Consumer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join LEGO® on a permanent contract. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in Finnish, Danish or Norwegian AND English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience Represent the company values in the customer service department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Ideally consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND Finnish, Danish or Norwegian language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support consumers Join the global family of the LEGO® Group The LEGO® Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. The details: Shift Hours: Full time. 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £21,300 per annum (pro rata for the number of months worked), paid monthly Job Type: Permanent Location: Slough, Berkshire UK (reachable by train from London Paddington) Benefits: 10% Bonus, 5% on successful completion of contract, 5% on successful achievement of relevant performance criteria. Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Please note: During probation (1st 3 months) your salary would be £20,300 - but upon completion of this you will automatically increase to £21,900! Start Dates: 5th February Sounds light a fun new challenge for 2018, right!? If you are confident that you have what it takes to succeed in this role, please send your cv in WORD format to c.grosvenor@eurolondon.com. I look forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Fluent Norwegian Digital Marketing Do you have a passion for Digital Marketing? Do you have customer service experience?...Look no further! An opportunity has arisen for a Digital Content Manager to join our niche, fast- growing and dynamic global digital marketing business, working for one of the largest blue-chip companies within the automotive industry! Reporting to the Market Manager, the individual will be responsible for updating and editing website content, with a passion for all things digital for a major automotive brand. We are looking for a creative/lateral thinker with an ability to go above and beyond expectations when it comes to account management. An eye for detail is essential along with strong communication and relationship-building skills. The successful candidate will be an enthusiastic self-starter, capable of delivering excellent results both individually and as a member of a multi-lingual team. Key Responsibilities Content Management (all training provided) *Assist all clients in getting the most out of their websites, assisting with the optimisation of content and the creation of marketing materials *Take in-bound calls and emails from Norwegian customers, logging all records accurately and efficiently in the customer database *Occasional translation of website, marketing and on going communications material into Norwegian. *Proactively audit the usage and performance of the Norwegian dealer websites *Proactively advise dealers on all aspects of web management, website content/marketing and optimisation, liaising with other departments *Work with the technical, search and marketing teams to deliver one-to-one strategies and training to Norwegian customers. Qualifications, Key Skills & Experience Essential *Fluent level in both written and spoken English and have native level: Norwegian *Passionate about customer service excellence *Ability to work under pressure in a fast-changing environment, with priorities reviewed daily *Proactive problem-solving skills with great attention to detail *A quick learner able to rapidly adopt new techniques and technologies *Possess a positive can-do attitude *Presentable, trustworthy and confident *An energetic and passionate individual committed to raising standards and performance throughout business *Loyal and committed; looking for a long-term career opportunity *Degree educated or similar qualification *Basic Excel *Basic Word *Excellent time management and organisational skills. Advantageous *Experience of website development and infrastructure *Experience of digital marketing, SEO and web analytics *Knowledge of the automotive industry *Knowledge / experience of CMS. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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