Schlägt Ihr Herz für die IT? Basteln Sie gerne an PCs und wollen nicht nur das Problem lösen, sondern es auch verstehen? Besitzen Sie sehr gute technische Grundlagen und eventuell sogar Erfahrung in der Kundenbetreuung oder im technischen Helpdesk? Dann sollten Sie auf jeden Fall weiterlesen, denn diese Stelle könnte der nächste Schritt auf Ihrer Karriereleiter sein! Für ein internationales Versicherungsunternehmen in München suche ich eine/n IT Helpdesk Mitarbeiter/in Verantwortungsbereiche: Telefonische und schriftliche Mitarbeiterbetreuung (intern und extern) Unterstützung des Teams bei technischen Fragen Verschiedene Software-Updates durchführen Change Request Management zwischen Fachabteilung und Hersteller Teilnahme an Entwicklung von IT Konzepten und Dokumentationen Unterstützung bei Anwendertest verschiedener Softwares Ihr Profil: Idealerweise Erfolgreich abgeschlossenes IT – Studium oder erste Berufserfahrung Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse, sowie Spanisch Grundkenntnisse vorteilhaft Nachweisbare Kenntnisse in SQL sowie PL/SQL (Oracle) und Linux-Shellscripts Wissen erwünscht Berufserfahrung in der Kundenbetreuung Ausgeprägte Kommunikationsstärke Dienstleistungsorientierte, präzise und zuverlässige Arbeitsweise Teamplayer Firma: Attraktive Vergütung Gute MVG Anbindung Dynamisches und internationales Arbeitsumfeld, mit wachsenden Möglichkeiten Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf in Word Format in Englisch zusammen mit Ihren Zeugnissen an Manuela Ziegleder, firstname.lastname@example.org Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .
Attention All Graduates! Urgently seeking a Gradute who enjoys speaking on the phone and exceeding targets! You will be working for a leading providor of exclusive networking events for senior Information Risk & Security stakeholders and service suppliers around the globe. This is a great opportunity to get your foot in the door and work for a company with global reach! Job Description *Hit personal sales targets on a project-by-project basis *Manage new and existing customers *Proactively prospect, qualify, grow, and maintain an account list *Provide regular detailed evaluation to your line manager of project status, opportunities, and recommendations of what needs to be done to successfully complete project (campaign updates) *Understand conference agendas produced by the Content department to ensure that the identification and acquisition of delegates for each event *Develop an interest in international business news and current affairs in order to assist in understanding market conditions and thereby help achieve business goals *Record all activity accurately on relevant sales opportunities and activities *Attend and contribute to sales meetings Ensure that you: *Keep time promptly *Achieve high rates of telephone calls on a daily basis *Create as many delegate sales opportunities that can be made on a daily basis *Function and operate in a disciplined manner *Use high standards in producing written copy such as the correct use of grammar and punctuation *Share sales intelligence with colleagues *Maintain appropriate records and effective administrative systems If this sounds of interest for a permanent position looking to start ASAP then please get in touch. You will be working on your own initiative in a friendly rewarding atmosphere, where work ethic is valued and promotion within is encouraged. Great potential to move into the operations team.
Job Reference: SMJM/335238 Are you fluent in French, Spanish and English with strong customer care experience but are looking for more than just scripted telephone calls? Do you enjoy problem solving but are looking to learn new or build on existing technical skills? Euro London Appointments are supporting an expanding organisation who support a global franchise. They are offering the chance for a trilingual candidate to take the next step in their customer service career. You will be offered full training and support to learn technical skills and take the step into a technical role. On top of a competitive salary and bonus you will also receive discounts on food! You will provide the highest level of support to franchisees with issues relating to supply and quality as well as first line technical questions. You will do this by logging all incidents in a accurate and consistent manner reporting any trends you come across. This role pays a competitive salary, annual bonus and offers an excellent benefits package. The ideal candidate will: - Be fluent to native level in both French AND Spanish. - Be fluent in English - Have previous helpdesk or contact centre experience - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) or eager to learn these skills. - Thrive in a fast-paced environment and can work under pressure If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Spanish, Italian, French speaking Customer Service Agent Rugby, Warwickshire (temp to perm) Please note you must speak at least 2 languages (Spanish, French, Italian) on a fluent to native level in addition to fluent English. On behalf of our client, we have a fantastic opportunity for a fluent to native Spanish, Italian and French speaker to join a truly international company who is a key player within their industry. This great (temp to perm) opportunity offers you a variety of tasks in a truly exciting and international environment. You will be able to demonstrate your outstanding language and customer service skills on a daily basis. You will be working in a beautiful office in an easy to reach location for a well known company. Our client is looking for a candidate who is fluent in English and 2 other languages within French, Spanish and Italian. You must be comfortable speaking on the phone. Please note- this is NOT a sales role. Tasks: *Resolve customer issues and questions *Collect all relevant information and agree further steps with the customer *Constant time keeping, keep you customer updated about potential changes/ delays *Communication between departments; sales, logistics, finance and more *Develop relationships with key customers *Always ensure that the customer is happy *Database entry *Escalate situations to your manager if needed Experience: *Experience within a customer service role *Fluent in English and 2 more languages ( French, Spanish, Italian) *A Bachelors degree is an advantage but not needed *Experience within an office based customer service role is a big advantage *Awareness of customer service principles and practices *MS Office knowledge is expected *Technical knowledge is an advantage Skills: *High attention to detail *Good telephone manner *An interest in customer service tasks This company offers you a really great work environment; please note that you will work within shift hours between 06:00 am to 11:00 pm - Monday to Friday (no weekend work). They are truly international and you will be able to use your language skills daily. Furthermore, my client is keen to take you on a permanent contract if you perform well. When going permanent you can expect a salary of up to 23.5k p.a. an additional shift allowance. If you would like to apply, please send your application in Word Format to Josephine Gogler: firstname.lastname@example.org mentioning the reference: WNJG_Rugby - please also specify your language combination. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com
Global adtech pioneers who will have led you (yes, you) to learn something new online is looking for a smart, entrepreneurial Sales Manager to grow their advertising business on the Spanish market. They've scaled up fast but still have that start up spark at their European HQ in London. Speaking Spanish and English daily, you'll have the autonomy to build your leads and pipeline, manage your diary with calls, meetings and demos and negotiate great media deals with brands and agencies on the Spanish market (as well as the language skills, you'll also have knowledge of the Spanish media landscape and cultural knowledge of the territory). You'll also follow up and ensure an amazing client experience as the campaigns run. The environment is built on collaboration, support and openness; new ideas encouraged and implemented daily. Plenty of perks too; breakfasts, lunches, events, healthcare, gym, pension and more. You'll need to know your numbers and demonstrate your ability (and motivation!) to sell effectively over the phone and in person; to originate, develop and close deals. You'll also be an oustanding communicator in both Spanish and English. If you add a digital media background to that then when can you interview? If not then it isn't game over; I did say new ideas were encouraged. Applications, calls and emails about the role encouraged too; get in touch to discuss how you could fit. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
LEGO - Consumer Service Advisor (Spanish AND Italian Speaking) Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it! We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team. You will need to: *Be fluent in English plus other Languages, both spoken and written with good MS office skills *Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels *Be a good team player, who can share best practice and work together as part of One Team *Ideally, have customer service experience either in a contact centre or service industry *Have a passion for different cultures and a thirst to learn and develop *Be a brilliant relationship builder who can communicate with people of all ages In return you can expect: *A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers *Competitive salary and participation in the company bonus scheme *Generous discount on LEGO products and an annual Merlin Pass *A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few. What's it like working in Slough? Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with! Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,900 per annum (pro rata for the number of months worked), paid monthly Job Type: Fixed term contract until Jan 2019. Location: Slough, Berkshire UK (reachable by train from London Paddington) Start Dates: May - October
An exciting new role for a German, Spanish or Italian speaker has been created by an expanding and well established international organisation based in Wrexham, close to Chester. This new E-Commerce Account Coordinator role will have the main purpose of dealing with European clients and managing their Amazon platform primarily. You will be aiming at improving listings, monitoring revenue, improving access to pages including, SEO, basic graphic design and editing images with photoshop. Taking responsibility for third party e-commerce customers, duties will include: *Managing the day to day communications with diferent accounts. *Working alongside team members to ensure stock for key periods and to support promotional activity. *Maximising revenue by exploring all sales opportunities *Implementing the annual marketing plan and adhering to budget *Exploring and understanding new opportunities to market our products *Putting together successful promotions whilst mindful of profitability *Recording and maintaining customer information through Excel and external systems *Optimize and update product listings to maximize sales potential *Providing regular updates to the team and management on progress *Working towards sales targets and set KPI's *Playing a Key role as part of a small team *Occasional travel to trade and consumers shows and customer. The successful candidate will be fluent in German, Spanish and Italian along with fluent English both spoken and written. They will also have previous experience of working within a customer care, marketing or sales environment particularly e-commerce platforms such as Amazon or eBay. You will be meticulous by nature and have great attention to detail along with strong organisation skills and process driven Excellent PC skills are essential including good working knowledge of Excel. For a more detailed job spec please send your CV to the email provided. Candidates who have their own transport are preferred due to the location. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com