A fantastic opportunity for an experienced German Speaking PA who would like to work for in the financial services for a medium sized Bank. Duties will include: -arranging and scheduling appointments/meetings/travel -screening calls -minute taking -liaising with finance in regards to supplies ordering - post room duties Ideal candidate will: -have experience as an Executive Assistant -Speak English and German to Mother Tongue standards -Ability to communicate with individuals at all levels -Motivated individual -Ability to work under pressure -Good Team player If you would like to be considered for this position please send your an up to date CV in word format to firstname.lastname@example.org Thank you for your interest in Euro London Appointments. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Rapidly expanding, PE backed Accountancy practice looking to add a German speaking Management Accountant (MA) to its central London office. The MA has the primary task of preparing accurate, timely and informative management information for clients along with any associated compliance work (VAT returns etc). This requires technical knowledge, attention to detail and an ability to organise a workload without relying on others for regular guidance and direction. The more detailed services completed by the MA are bookkeeping work, posting supplier invoices, credit notes and pre-coded expenses forms (either directly to the accounting software or via an online accounting portal), preparation of management reports (including but not limited to profit and loss account, balance sheet, management letter commentary and supporting schedules), preparation of VAT returns, EC sales lists, Intrastat returns, CIS reporting and preparation of supporting files in relation to these, the resolution of any review points raised by the business as part of its quality control process, and provision of these deliverables in an accurate and timely way. The role requires significant interaction with other teams and with client staff. Within the company there will be interaction with Financial Administrators who may work on the same clients and Client Managers who will review the work completed before it is delivered to clients. The MA will need to be confident in communicating with people at all levels both in German and in English. A good Management Accountant will be a technically competent accountant, will understand the client's business and will analytically self-review their work prior to presenting it to the client manager for review together with matters highlighted for the manager's attention. You will continually be perceptive to the clients' circumstances and technical/compliance issues, highlighting these to team colleagues. Each MA is assigned a portfolio of work. However it is inevitable there will be times when clients will be demanding in their requirements and as a client focused business you will always try and react to this. You should be able to deal with such requirements on their own portfolio in a timely manner, identify and highlight when they need assistance and be prepared to assist others throughout the firm. An excellent MA should be seeking to develop their interpersonal and technical skills to the stage where they consistently minimise the quality assurance aspect of the client managers on their clients and consistently demonstrate a willingness to deliver excellent client service. This will allow the opportunity to be considered for promotion to the role of Senior Management Accountant or Client Manager. To apply for this position please send a copy of your CV in English and as a word document to: email@example.com, stating your salary expectations. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com
My client is a world wide known Membership Organisation looking for a French speaking Service Support Specialist delivering the highest level of service, supporting their existing and potential members, partners and staff as well as regularly deputise for the European Service Team manager. Based in London you will be working Monday to Friday 9:00 am to 5:30 pm. The package offered includes £ 37-40k per annum plus private health care and pension schemes. Full training will be provided. RESPONSIBILITIES *Answering phone calls and emails answering questions about products, services, accounts Etc. As well as resolving problems and following up with the client to ensure that the issues as been resolved. *Identifying sales opportunities and passing leads over to the sales department *Producing customised reports upon request - membership, events, sales etc. *Contribute to the update of department policies and procedures *Take care of all German enquiries. Assist with events. Manage registration and onsite requirements for European Events *Host French Languages Online events (courses) *Assist with ad-hoc projects Skills *Fluent to native German/English speaker *Two-year minimum of experience in a B2B customer service, sales support, or help desk role including minimum of 6 months in a supervisory capacity. *Extensive knowledge on B2B Customer Service and Sales processes. *Strong written and spoken communication skills in both English and German *A team player as well as ability to work without supervision and natural capacity of building relationships with customers. *Extensive working knowledge of MS office, CRM software and basic knowledge of Salesforce.com *Excellent reporting and problem solving skills as well as able to present information and an ability to prioritise *Excellent numeracy and Excel skills *A third language such as: French, Russian, Spanish, or other modern European languages a plus. If you feel that you are suitable for the role and are available for an interview please send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com
Rapidly expanding, PE backed Accountancy practice looking to add an experienced German speaking Client Manager to its central London office. You will be a qualified Accountant and will be responsible for managing the relationship with clients and responding to their technical queries by ensuring quality control reviews are conducted to high standards and to strict deadlines. You will undertake the tasks of reviewing VAT returns and registrations, completed by Management Accountants, and be responsible for dealing with the client billing process, and take charge of managing the reports and payment runs. The role will involve the implementation of new clients as well as the management of existing clientele, requiring the successful candidate to be able to understand and identify key issues surrounding their needs and demands. As a manager, the role will also involve interaction with the team of both senior and junior level staff to ensure that the training and development levels are in line with the business' high standards of client service and professionalism. The ideal candidate will have experience working in a client-centric position with excellent communication skills to deal with staff of varying levels of seniority. Consistency to learn and demonstrate key interpersonal skills will stand the candidate in line to adhere to the business' core values and principles and reflect the commitment to excellent client service. Fluency in the German language is required for this role. Fluency in any other European languages is advantageous. You will be a qualified Accountant and be able to demonstrate a keen willingness and desire, based on previous experience, to embrace the client facing working environment to a high level of professionalism. This is a fantastic opportunity to join a high profile practice and take charge of managing a team of Management Accountants and the firm's client base. To apply for this position please send a copy of your CV in English and as a word document to: email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com
Currently working with a leading Back Office outsourcing firm in London to on board a Swedish speaking Financial Controller at junior level. You'll have full responsibility for the accounting and reporting on a portfolio of clients; build and maintain strong relationships with clients and be seen as the Financial Controller for the client's business. Please bear in mind, due to the nature of the business they need someone with fluency in Swedish to a native level. Educated to degree level, preferably in a Finance or business discipline, you should also be working towards a ACCA, CIMA or ACA qualification. If this suits you and you're keen to explore this opportunity, please send your CV as a word document to firstname.lastname@example.org Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it as a Word document.
A truly global investment firm is urgently hiring a Dutch speaking Marketing Associate. This role supports the regional institutional and financial-adviser sales teams in the EMEA region. The team is responsible for the adaptation of materials created by the firm's global marketing group, and the creation of bespoke materials for the EMEA region. The Marketing Associate plays a key role in the small team, coordinating the creation and updates of new and existing materials. They must establish a strong relationship with the sales teams and a deep understanding of their needs. They must be focused, well organised and able to deliver multiple, complex projects on time, and to the highest quality. The associate will lead projects through a well-defined content development process that involves close collaboration with the investment team, sales, executives and creative services. You must be fluent in Dutch to a native level and ensure the consistency and high quality of the translated content, paying particular attention to the firm's core messages. Responsibilities: *Develop a deep understanding of the sales team's needs and use existing content or deliver new content. *Establish, build and maintain positive professional relationships with global marketing colleagues, executives and members of the investment and sales teams. *Ensure the brand and message is appropriately represented internally and externally, in all languages, at all times. *Coordinate, review, and improve external translations and provide direct translation where required. *Learn and demonstrate the ability to articulate the company's history, culture and values. *Work closely with legal and compliance to ensure that we remain compliant in all jurisdictions. *Monitor all steps in the production cycle of a project, proactively push jobs forward to completion. *Identify gaps in current processes and seek to actively improve current systems. *Participate in global projects and initiatives as required. Qualifications: *Initial experience in a regulated financial services marketing team. *Previous financial services industry experience and preferably an understanding of financial theory. *Fluency in Dutch to a native level with excellent written and editorial skills in English. *Solid understanding of the investment industry and of institutional and/or intermediated sales. *Solid understanding of the European regulatory environment. *Ability to take initiative. *Working knowledge of Adobe Creative Suite and Microsoft PowerPoint desired. *Ability to work with a sense of urgency while preserving close attention to detail. *Strong communication, organisational and analytical skills. *Desire to work in a fast paced-dynamic environment and drive forward several projects at a time. *Strong communication, interpersonal and presentation skills and a professional manner. *Strong team player with openness to feedback and desire to collaborate. *Experience managing projects and business processes. *Demonstrated commercial acumen. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
German Speaking Customer Experience Advisor (reference: SMJM/333831) Are you looking for a position with a global fashion chain with a fantastic working atmosphere, great benefits and colleagues? On behalf of a global fashion brand, Euro London Appointments are sourcing for a German speaker for modern offices in East London. This role will be perfect for an experienced customer service professional who is passionate about high-level support and an interest in fashion. The customer journey runs 24/7 and 365 days a year, the team communicate through all channels and their mission is to deliver excellence in a multilingual environment. Please note this role involves working evenings, weekends and bank holidays. It will be a 40 hour working week with 2 days off per week. The successful candidate will ensure consistent and high level support to the global customer base. As well as direct customers, you will work with finance, logistics, legal and technical teams so that operations run as smooth as possible. A generous allowance to spend on company products is also available for the successful candidate. The ideal candidate will: - Fluent to native level in both German & English - Have previous customer service or contact centre experience - Be savvy with social media - Have some experience within/an interest in the fashion industry (not essential) - Have outstanding communication skills (verbal and written) - Be detail-focused and goal driven If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.
Are you interested in working closely with one of the worlds leading luxurious brands? Please read this job spec for all international, fashion and London lovers! I am currently working with an international luxury brand based in the heart of Brick lane. We are recruiting at the moment for Fashion lovers and ideally candidates that have in any form of customer service experience. The brand that I am working with has been over the last industry over the last 20 years and is a global success. The working environment has an international feeling; most of the fashion lovers have a story to tell and lived in different countries such as: Russia, Japan, China, Italy, France, Spain, Germany, etc. This role is an excellent opportunity to work with a luxurious brand. Your day to day responsibilities: ● Handling customer contacts across multiple channels including phone, email, social media and messenger channels in line ● Using numerous in-house software systems, CRM platform and payment gateways ● Handling 50-75 customer care and sales enquiries per day, such as complaint handling, problem solving, processing monetary transactions, liaising with logistics and payment gateway partners and delivering customer case resolution. ● Meeting sales targets, customer response times, quality and number of customers contacted per day. ● Supporting with Customer Experience administrative tasks when requested ● Liaising with internal departments as well as external business partners. ● Acting a brand ambassador at all times representing our brand values, following wardrobe and grooming guidelines Ideal candidate ● Passionate about customers and fashion! ● Business level proficiency in English, written and spoken ● Business level proficiency in a second language** written and spoken, preferred. ● Previous Contact Centre experience preferable not essential ● Ability to handle difficult conversations and provide positive resolutions ● Natural confidence, strong listening skills and diplomacy skills ● Natural affinity in learning new systems and processes in a digital environment ● Computer literate in Microsoft Office or Google Suite as well as social media platforms ● Required languages: German, French, Spanish, Italian, Korean, Mandarin, Cantonese, Japanese, Russian** If you feel that you are suitable for the role and contact me directly to my personal e-mail address: firstname.lastname@example.org Looking forward to representing you in style! :)
We're currently looking for an amazing candidate with sales experience to help grow German speaking markets for a world leading company specialising in emergency response. Are you fluent in German? Do you have experience in Sales? Do you have an insatiable appetite for new business? Do you have experience selling into the private and public sector? If you've been nodding along to these questions then we have a great opportunity for you! This role can be based in one of three locations: London or Oxfordshire (office based), or Germany (home based). About the role: *Working within the most profitable division of the company, you will proactively sell access to the company's world class services within DACH markets. *You will be responsible for finding new business opportunities and following up these leads with high volume outbound calls. You will also follow up prospect leads generated by marketing campaigns and events. *You will respond to inbound inquiries to identify new opportunities. *You will attend events to promote the service and support sales activities. *Using the CRM system, you will update and maintain accurate prospect and customer information in order to create and manage pipeline. About you: *Experience selling to businesses. *Able to maintain a high level of outbound calls. *A proven and demonstrable track record of generating new business and converting leads. *Target minded with the drive to achieve and exceed targets. *Resilient and positive with excellent verbal and written communication skills. *Educated to degree level. *Experience selling services or within the chemical industry is beneficial. *Experience working in a fast paced environment What's on offer: *£35,000 p.a. 50% OTE and uncapped bonus for over-achievers. *25 days holiday. *Pension (contributions matched between 5-8% by company). *Extensive benefits package. *Potential for growth and progression within the company. Can you see yourself thriving in this role? If so, please send your CV to email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches.