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  • Euro London is proud to announce its exclusive partnership with one of the world's leading brands in one of the largest FMCG sectors in Europe. The business is recruiting for a French OR Dutch speaking Senior Manager, People Services Lead. OUTLINE OF THE ROLE This role is responsible for compliant, efficient and effective People Services delivery in the designated Region (GB, FR or BELUX). This role is a direct Manager of the People Services Regional Leadership Team, with 5 direct reports. This includes remote management of 3 people, as roles are based in country and direct management of 2 roles, as these roles are based near London. This role is a member of People Services Leadership Team West, and will have a close alignment to the country HRVP Leadership team. ACCOUNTABILITIES: This role is responsible for the whole People Services operational activity for the designated country (GB, FR or BELUX). The direct reports represent the different areas of focus; Payroll, HR Admin, First Contact, Time & Attendance & OH, and HR Coordinator. This role needs strong collaboration with the key stakeholders including the HRVP and HRBP's in country, TA in country and Global Rewards. Being able to understand the country business demands as well as their own teams' demands is essential. This role will need to get the right balance between meeting customer expectations whilst having an efficient operational process. This role involves a lot of people management with multiple HR areas of expertise, a heavy alignment to technology, and an understanding of local payroll and employment legislation within the designated country. This role will need to have the capability to deliver results through their team members, and be able to step back from the operation to have a more holistic view and decision making ability. The focus for this role for the next 12 months is to bring together the People Services organisation, refocus the teams reporting into the role to have a country focus and work as one country focused team (previously these teams have reported into different leaders in HRS). This role will need to align to the needs of the country they support. This role also needs to review the people management strategy within the team, personal and performance objectives, Service Level Agreements and the focus for the individuals, in order for them to deliver the customer service expected from People Services. This year will also see a number of projects being implemented and this role will need to be part of the implementation leadership team, working with their counter parts for the other countries as well as the dotted line to the smaller country support. REQUIREMENTS Previous People Management is essential, preferably including remote management Experience of working within a Shared Service environment is desirable Fluent, both written and verbal, French OR Dutch is essential Knowledge of local employment law and payroll knowledge would be an advantage but not essential Ability to lead a team, and deliver results COMPETENCIES Outstanding people management skills, ability to lead and motivate a team Strong written and verbal communication skills including presentation skills Strong business acumen Influencing skills Proven experience of building strong stakeholder relationships Ability to interact at all levels of an organisation Ability to present technical information clearly to non-technical employees Excellent Excel skills TRAVEL EXPECTATIONS The role will be office based and some level of travel will be required within and outside of the UK To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Urgently seeking a Sales Manager to join the Aerospace industry and take the sales team into new levels of exceeding targets and international growth. Must have a degree preferably in engineering, must like to sale and have an analytical approach as well as a sales mindset and familiar with the Aerospace industry. About the role: To give excellent support to a number of accounts, primarily in the aerospace market To drive sales growth and seek new opportunities with both existing and new accounts in Europe To support the strategies of each Product Line To establish and develop a long term relationship with all accounts and customers in the portfolio To maintain, protect and grow our business with these accounts To identify, target and gain new business, primarily in the Aerospace business To support the Programme and Product Managers in any relevant project or development activity in their specific market area Plus other duties as required, this is a great opportunity to join an organisation with international exposure in the Aerospace market. if you would like to be considered for this position please send your CV in WORD format to Carolina at c.aguilar@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Euro London Appointment's client, a world leader in Cyber Security, is looking for a talented and enthusiastic multilingual (English and German speaking) Technical Support Engineer to join their international Cyber Security Software Support team. This is a fantastic position offering the opportunity for the successful candidate to be involved in providing technical support on cutting-edge IT Security technologies to customers and partners across Europe, the Middle-East and Africa after first class training on their IT Security software renowned globally. You will work alongside a friendly, welcoming , multi-skilled and multicultural team. The responsibilities of the success candidate would include: -Communicating effectively with international clients via phone and e-mail . -Troubleshooting simple to complex problems on security software and producing documentation and technical notes on the client's products and systems. -Strong incident management and time planning skills. The ideal candidate for the role will have strong knowledge or a demonstrable interest in IT security technologies, e-mail security systems, a high calibre of customer service with excellent communication skills in English and German and the ability to operate as part of a team. Other required skills include : - Advanced/ Strong skills in Unix /Linux (ideally Red Hat) are required with working knowledge of internet based messaging. -Understanding of the fundamentals of IP networking, including, SMTP, DHCP, DNS and IP addressing is also essential. -Any experience and ideally certification in Exchange 2007 / 2012 ,SQL Enterprise Server 2005 / 2008, Windows Server 2008 ,VM Ware / Hyper-V. You should be able to relocate or commute to the West Berkshire area ( near Reading) where the client is located. Ideally you should be available as soon as possible to begin work. In return our client is offering a competitive salary for this essential role within a truly international company, with excellent career long training on multiple innovative security products used by companies globally to enhance web content and email security and a long-term career path up through the organisation.

  • What is your New Years resolution for 2018? Setting yourself new challenges for this year or looking for a new career change? If you're looking to set yourself new challenges, make yourself a cup of tea or coffee, sit back and read your potential new career change! Are you a quick learner who thrives in a fast paced environment? Do you enjoy helping people and do you speak Norwegian and English to a high level? Join the fantastic LEGO® team as a Consumer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join LEGO® on a permanent contract. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in Norwegian and English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience Represent the company values in the customer service department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Ideally consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND Norwegian language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support consumers Join the global family of the LEGO® Group The LEGO® Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. The details: Shift Hours: Full time. 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £21,900 per annum (pro rata for the number of months worked), paid monthly Please note: During probation (1st 3 months) your salary would be £20,300 - but upon completion of this you will automatically increase to £21,900! Job Type: Permanent Location: Slough, Berkshire UK (reachable by train from London Paddington) Benefits: 10% Bonus, 5% on successful completion of contract, 5% on successful achievement of relevant performance criteria. Generous staff discount of 50% on legoshop.com, free on-site gym, free shuttle to bus/train station, pension scheme (5% company contribution), social events, subsidised staff restaurant, free tea/coffee, fruit and cereal and LEGOLAND/Merlin Passes Start Dates: 12th March Sounds light a fun new challenge for 2018, right!? If you are confident that you have what it takes to succeed in this role, please send your cv in WORD format to c.grosvenor@eurolondon.com. I look forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Ownership. A word that gets thrown around freely in job ads. This time, the ambitious, accomplished owner of an established and growing international tech business wants to hand over the sales team to a proven Player/Manager, who can inspire action with action, energy and enthusiasm for the job in hand; selling. Based in verdant Berkshire countryside, you'll run the sales office from the front with the tech and distribution happening at the back (and horses and sheep to the side). The business model lifts the sales effort beyond the mundane; the conversations have a genuinely diverse set of directions. Management will be your priority, but you'll still be on the phone and the road, attending trade shows and being the face of the company to a broad range of clients that includes household names within FMCG, hospitality and tourism (and more). If you're used to setting the tone and the pace of a successful sales environment, you'd be a great fit here; they need fresh impetus and will give you the space to inject it. The sales team has outstanding technical expertise to support their efforts. The tech itself is data driven and incorporates augmented reality at the top end. The focus is on quality and long term partnerships over quick wins (although they're welcome too if it suits the partner) and the entrepreneurial founder has already earmarked new target markets to open up, in terms of both geography and industry. You'll be a star communicator, able to open doors, listen intently and deliver real solutions to your clients but also to your team; they'll look to you to coach them through to solutions and closed deals. English at a native level of fluency is a must, knowledge of German, French or Swedish would be a big plus too; their client and partner network spreads across Europe. The ideal would be someone who can bring some nous and techniques from a larger company to make a bigger impact. Where this company goes next is down to you. There are big plans afoot; better multilingual marketing support and headcount growth underway for starters. There will also be a strong package with a generous base linked to your experience and capabilities and bonus schemes for your own achievements and sharing in those of your team. There's far more to this story; feel free to call or apply and follow up with a call. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • German Service Administrator Bucks Looking to work for a global leader with operations in more than 50 countries? Look no further?! The team of Administrators , provide complete administrative support to the Service function across Europe. You will work as a member of the Service Department Team to provide unrivalled, outstanding support to all internal and external customers, delivered through timely responses, courteous customer call handling, and professionally written correspondence including e-mail. YOUR RESPONSIBILITIES WILL INCLUDE: *Ensure all Administration functions are carried out to agreed standards and timelines. *Deal with customers in a friendly and professional manner. Examples of calls are: Customers calling to report faults or enquire about repair status. *Work with all external and internal customers in a professional and efficient manner. Examples include: ensuring correct invoicing and responding to customer queries. *Work with sales colleagues to provide customer information when required. *Accurately record customer information on the Service database. *Ensure all repairs and printer swap out agreements are shipped and repaired on time. *Deliver a first class customer service to all customers in a professional manner, and provide effective support and management of customer complaints. *Ensure clear and concise exchange of information with all relevant departments. Qualifications *Fluent English plus fluent spoken and written German language skills. *Previous customer service/administration experience, preferably within a business to business environment. *Essential to have good working IT skills - Experience of using an in-house database and MS Office packages is essential. *Professional, articulate, good verbal communication. *Strong administrative and organisational skills. *Results-oriented with a can-do attitude. *Excellent time management and planning skills. *Team player who is supportive of others. *Able to work under pressure, manage key objectives and work to targets. *A completer finisher who delivers winning results. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Euro London Appointments are working with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Swedish language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Swedish - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Euro London Appointments are working exclusively with a global organisation who support thousands of franchisees of a global chain and household name. This role will allow a techie with fantastic customer service and Dutch language skills to see how the operations of a global franchise work. Despite the size of this organisation, you will work to core company values to ensure efficiency and consistency in your work. This is an open culture where the contribution of the individual is highly valued. The ideal candidate will: - Be fluent to native level in Dutch - Be fluent in English - Have worked in the retail sector - Be computer literate/possess good technical knowledge (MS Windows, XP/7/Office and basic network support) - Be an effective communicator and happy to work on the phone - Have previous retail, customer service or contact centre experience - Additional European language skills or knowledge of POS highly advantageous You will be offering daily support to the franchises solving queries first time (as much as possible). Working to strict SLAs, you will offer high levels of support but will escalate issues where necessary. With an analytical approach, you will review feedback to ensure future satisfaction and pass this knowledge on to your colleagues. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • What is your New Years resolution for 2018? Setting yourself new challenges for this year or looking for a new career change? If you're looking to set yourself new challenges, make yourself a cup of tea or coffee, sit back and read your potential new career change! Are you a quick learner who thrives in a fast paced environment? Do you enjoy helping people and do you speak Mandarin and English to a high level? Join the fantastic LEGO® team as a Consumer Service Advisor and play a central role in providing a premium branded experience to their consumers. We are looking for confident, enthusiastic, multi-lingual individuals to join LEGO® on a temporary contract. Maintain the LEGO® Group's high standards *Effectively manage 60 plus consumer inquires a day *Communicate effectively with consumers via phone, email and letter in Mandarin and English in an in-bound call centre *Collaboration with team-mates to ensure the team's key measures of success are met and/or exceeded *Accurate and timely documentation in our database of all consumer contacts Deliver an exceptional consumer experience Represent the company values in the customer service department by always striving to be 'Fun, Reliable, Knowledgeable and Engaging'. You will be expected to proactively build lasting relations with consumers by promoting these values in all your interactions. Ideally consumer Service Advisors are enthusiastic, friendly, natural rapport builders with a positive attitude that is maintained even under pressure. Do you have what we're looking for? *Native proficiency level in English AND Mandarin language. *Proven skilled relationship-builder with consumers and team-mates *Highly organized, able to manage multiple tasks in a fast paced international environment *Must be available to work on public holidays in order to support consumers Join the global family of the LEGO® Group The LEGO® Group is a family-owned, international business and collaboration shapes everything they do. They offer generous product discounts, free shuttle bus to train/bus station, competitive benefits and features. The details: Shift Hours: Full time. 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £10 an hour, paid weekly Job Type: Temporary for a minimum of 1 month. Strong potential to extend. Location: Slough, Berkshire UK (reachable by train from London Paddington) Start Dates: ASAP Sounds light a fun new challenge for 2018, right!? If you are confident that you have what it takes to succeed in this role, please send your cv in WORD format to c.grosvenor@eurolondon.com. I look forward to representing you! :) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Fluent Norwegian Digital Marketing Do you have a passion for Digital Marketing? Do you have customer service experience?...Look no further! An opportunity has arisen for a Digital Content Manager to join our niche, fast- growing and dynamic global digital marketing business, working for one of the largest blue-chip companies within the automotive industry! Reporting to the Market Manager, the individual will be responsible for updating and editing website content, with a passion for all things digital for a major automotive brand. We are looking for a creative/lateral thinker with an ability to go above and beyond expectations when it comes to account management. An eye for detail is essential along with strong communication and relationship-building skills. The successful candidate will be an enthusiastic self-starter, capable of delivering excellent results both individually and as a member of a multi-lingual team. Key Responsibilities Content Management (all training provided) *Assist all clients in getting the most out of their websites, assisting with the optimisation of content and the creation of marketing materials *Take in-bound calls and emails from Norwegian customers, logging all records accurately and efficiently in the customer database *Occasional translation of website, marketing and on going communications material into Norwegian. *Proactively audit the usage and performance of the Norwegian dealer websites *Proactively advise dealers on all aspects of web management, website content/marketing and optimisation, liaising with other departments *Work with the technical, search and marketing teams to deliver one-to-one strategies and training to Norwegian customers. Qualifications, Key Skills & Experience Essential *Fluent level in both written and spoken English and have native level: Norwegian *Passionate about customer service excellence *Ability to work under pressure in a fast-changing environment, with priorities reviewed daily *Proactive problem-solving skills with great attention to detail *A quick learner able to rapidly adopt new techniques and technologies *Possess a positive can-do attitude *Presentable, trustworthy and confident *An energetic and passionate individual committed to raising standards and performance throughout business *Loyal and committed; looking for a long-term career opportunity *Degree educated or similar qualification *Basic Excel *Basic Word *Excellent time management and organisational skills. Advantageous *Experience of website development and infrastructure *Experience of digital marketing, SEO and web analytics *Knowledge of the automotive industry *Knowledge / experience of CMS. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

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