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  • A fantastic opportunity for an experienced German Speaking PA who would like to work for in the financial services for a medium sized Bank. Duties will include: -arranging and scheduling appointments/meetings/travel -screening calls -minute taking -liaising with finance in regards to supplies ordering - post room duties Ideal candidate will: -have experience as an Executive Assistant -Speak English and German to Mother Tongue standards -Ability to communicate with individuals at all levels -Motivated individual -Ability to work under pressure -Good Team player If you would like to be considered for this position please send your an up to date CV in word format to r.fox@eurolondon.com Thank you for your interest in Euro London Appointments. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Rapidly expanding, PE backed Accountancy practice looking to add a German speaking Management Accountant (MA) to its central London office. The MA has the primary task of preparing accurate, timely and informative management information for clients along with any associated compliance work (VAT returns etc). This requires technical knowledge, attention to detail and an ability to organise a workload without relying on others for regular guidance and direction. The more detailed services completed by the MA are bookkeeping work, posting supplier invoices, credit notes and pre-coded expenses forms (either directly to the accounting software or via an online accounting portal), preparation of management reports (including but not limited to profit and loss account, balance sheet, management letter commentary and supporting schedules), preparation of VAT returns, EC sales lists, Intrastat returns, CIS reporting and preparation of supporting files in relation to these, the resolution of any review points raised by the business as part of its quality control process, and provision of these deliverables in an accurate and timely way. The role requires significant interaction with other teams and with client staff. Within the company there will be interaction with Financial Administrators who may work on the same clients and Client Managers who will review the work completed before it is delivered to clients. The MA will need to be confident in communicating with people at all levels both in German and in English. A good Management Accountant will be a technically competent accountant, will understand the client's business and will analytically self-review their work prior to presenting it to the client manager for review together with matters highlighted for the manager's attention. You will continually be perceptive to the clients' circumstances and technical/compliance issues, highlighting these to team colleagues. Each MA is assigned a portfolio of work. However it is inevitable there will be times when clients will be demanding in their requirements and as a client focused business you will always try and react to this. You should be able to deal with such requirements on their own portfolio in a timely manner, identify and highlight when they need assistance and be prepared to assist others throughout the firm. An excellent MA should be seeking to develop their interpersonal and technical skills to the stage where they consistently minimise the quality assurance aspect of the client managers on their clients and consistently demonstrate a willingness to deliver excellent client service. This will allow the opportunity to be considered for promotion to the role of Senior Management Accountant or Client Manager. To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com, stating your salary expectations. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • My client is a world wide known Membership Organisation looking for a French speaking Service Support Specialist delivering the highest level of service, supporting their existing and potential members, partners and staff as well as regularly deputise for the European Service Team manager. Based in London you will be working Monday to Friday 9:00 am to 5:30 pm. The package offered includes £ 37-40k per annum plus private health care and pension schemes. Full training will be provided. RESPONSIBILITIES *Answering phone calls and emails answering questions about products, services, accounts Etc. As well as resolving problems and following up with the client to ensure that the issues as been resolved. *Identifying sales opportunities and passing leads over to the sales department *Producing customised reports upon request - membership, events, sales etc. *Contribute to the update of department policies and procedures *Take care of all German enquiries. Assist with events. Manage registration and onsite requirements for European Events *Host French Languages Online events (courses) *Assist with ad-hoc projects Skills *Fluent to native German/English speaker *Two-year minimum of experience in a B2B customer service, sales support, or help desk role including minimum of 6 months in a supervisory capacity. *Extensive knowledge on B2B Customer Service and Sales processes. *Strong written and spoken communication skills in both English and German *A team player as well as ability to work without supervision and natural capacity of building relationships with customers. *Extensive working knowledge of MS office, CRM software and basic knowledge of Salesforce.com *Excellent reporting and problem solving skills as well as able to present information and an ability to prioritise *Excellent numeracy and Excel skills *A third language such as: French, Russian, Spanish, or other modern European languages a plus. If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com

  • Rapidly expanding, PE backed Accountancy practice looking to add an experienced German speaking Client Manager to its central London office. You will be a qualified Accountant and will be responsible for managing the relationship with clients and responding to their technical queries by ensuring quality control reviews are conducted to high standards and to strict deadlines. You will undertake the tasks of reviewing VAT returns and registrations, completed by Management Accountants, and be responsible for dealing with the client billing process, and take charge of managing the reports and payment runs. The role will involve the implementation of new clients as well as the management of existing clientele, requiring the successful candidate to be able to understand and identify key issues surrounding their needs and demands. As a manager, the role will also involve interaction with the team of both senior and junior level staff to ensure that the training and development levels are in line with the business' high standards of client service and professionalism. The ideal candidate will have experience working in a client-centric position with excellent communication skills to deal with staff of varying levels of seniority. Consistency to learn and demonstrate key interpersonal skills will stand the candidate in line to adhere to the business' core values and principles and reflect the commitment to excellent client service. Fluency in the German language is required for this role. Fluency in any other European languages is advantageous. You will be a qualified Accountant and be able to demonstrate a keen willingness and desire, based on previous experience, to embrace the client facing working environment to a high level of professionalism. This is a fantastic opportunity to join a high profile practice and take charge of managing a team of Management Accountants and the firm's client base. To apply for this position please send a copy of your CV in English and as a word document to: m.christie@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Currently working with a leading Back Office outsourcing firm in London to on board a Swedish speaking Financial Controller at junior level. You'll have full responsibility for the accounting and reporting on a portfolio of clients; build and maintain strong relationships with clients and be seen as the Financial Controller for the client's business. Please bear in mind, due to the nature of the business they need someone with fluency in Swedish to a native level. Educated to degree level, preferably in a Finance or business discipline, you should also be working towards a ACCA, CIMA or ACA qualification. If this suits you and you're keen to explore this opportunity, please send your CV as a word document to m.christie@eurolondon.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it as a Word document.

  • Norwegian Speaking Customer Service Advisor My client is an exciting young company that has enjoyed rapid growth in recent years particularly via ecommerce. This is a great opportunity for a Norwegian speaker who is looking to develop a career in customer services and work for a company with opportunity of fast growth. Joining an awesome team of 5, the successful candidate will be delivering an outstanding customer service to clients based in the UK, Netherlands and Belgium as well as taking on board administrative tasks. The package offers full training, a competitive salary between £20,000 and £25,000 per annum plus great benefits. Working Monday through Friday 9 am to 5 pm. In a very friendly and fun environment, staff members bring their dogs to work and every day they have several dogs in the office Job Specification *Process the customer orders and provide basic nutritional advice through phone, emails and live chat from the first contact to the delivery of the product. *Promote new product up and cross selling every time a opportunity is presented. *Take ownership of any complaint, refund request, returns or general troubles finding a solution to the customer's issue. *Work along with the team in the Norway. *Prioritise and plan daily to work effectively Key Skills *Norwegian speaker fluent to native level *Outstanding communication skills *Able to take ownership of each enquiry and problem solve in order to resolve customer enquiries and complaints *Previous office based customer service experience *Interpersonal skills and a good team player with good attention to detail as well as a quick learner. *Ability to multi-task and work under pressure engaging administrative tasks while delivering an outstanding customer service. f you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Adobe Analytics! JavaScript! Implementations! High profile automotive clients! Sound interesting? Read on! A global digital marketing company for the automotive sector has a new exciting opportunity for a talented individual to take on the role of Adobe Analytics Specialist and Implementation Manager. This market leading company thrives on combining industry expertise, cutting-edge solutions and class client service. The Job Work closely with the product manager to maintain and grow Management reporting for large automotive clients. Manage Adobe Analytics implementations and maintenance for key clients in the industry. Support the product manager and the sales team to help increase sales opportunities. Work with various stakeholders to collect multiple data, data pulling and data cleaning. Help maintain and grow the accounts on a globally by working closely with other client teams as well. The Candidate Fluency in English (written and spoken) is an absolute must; additional fluency in German or Spanish would be an advantage, but is not a strict requirement. Strong Adobe Analytics skills. Solid JavaScript skills. Outstanding presentation and data visualisation skills. Great communicator - you will need to communicate with both technical and non-technical people. Implementation experience for a web analytics tool or writing business requirements. Good skills with Microsoft Excel. What You Get £35000-£50000 annual salary 10% bonus 25 days holiday Private healthcare scheme Pension scheme National childcare voucher scheme Ride-to-work scheme Commuter advance scheme

  • My client is an exciting young company that has enjoyed rapid growth in recent years particularly via ecommerce. This is a great opportunity for a Dutch speaker who is looking to develop a career in customer services and work for a company with opportunity of fast growth. Joining an awesome team of 5, the successful candidate will be delivering an outstanding customer service to clients based in the UK, Netherlands and Belgium as well as taking on board administrative tasks. The package offers full training, a competitive salary between £20,000 and £25,000 per annum plus great benefits. Working Monday through Friday 9 am to 5 pm. In a very friendly and fun environment, staff members bring their dogs to work and every day they have several dogs in the office Job Specification *Process the customer orders and provide basic nutritional advice through phone, emails and live chat from the first contact to the delivery of the product. *Promote new product up and cross selling every time a opportunity is presented. *Take ownership of any complaint, refund request, returns or general troubles finding a solution to the customer's issue. *Work along with the team in the Netherlands. *Prioritise and plan daily to work effectively Key Skills *Dutch speaker fluent to native level *Outstanding communication skills *Able to take ownership of each enquiry and problem solve in order to resolve customer enquiries and complaints *Previous office based customer service experience *Interpersonal skills and a good team player with good attention to detail as well as a quick learner. *Ability to multi-task and work under pressure engaging administrative tasks while delivering an outstanding customer service.

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a French and Spanish speaking Customer Service Administrator. The successful candidate will be required to speak fluent French, Spanish and English, all to a very high standard. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. Fluency in French and Spanish, both spoken and written is essential. For more details regarding the job spec please send your CV to the email provided. Salary is dependent on experience. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you looking for a challenging web-based product support role? If so, how do you like the idea of working for a global Telematics company with a large portfolio of products from a real-time GPS tracking system to a fleet management software to a fuel inefficiency reporting solution and much more? You could combine your web-based technology skillset with your Spanish language skills in this new exciting opportunity! After a four-week training program, including two weeks in the company's US headquarters, you will provide remote support to the whole EMEA region and to a large client based in Spain. You will therefore be using both your English and your Spanish. The Job Provide technical support via phone and email for the company's products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions and follow issue through to successful resolution Verify and document the technical issue to deliver technical solutions Interface with infrastructure, database and development teams as needed Excellent communication, conveying complicated technical issues to non-technical stakeholders both written and verbally Provide customers with solutions to complex technical issues Document product defect and enhancements Communicate plan, progress updates and resolution to impacted clients in timely manner Participate in new product rollout activities such as documentation of new processes and test of products Optimize existing procedures to improve ease, speed, and performance and make efficiency improvement recommendations to management Investigate problems as they surface, troubleshoot to identify the cause, and then suggest ways to correct them Provide short-term and long-term solutions; to tackle immediate tasks while keeping a mindset on how to remedy such events in the future Strong personal commitment to quality and customer service Stellar troubleshooting skills Mentor other members of the technical support team Other duties as assigned The Candidate Candidate MUST be proficient in both English and Spanish, both spoken and written Strong experience working with relational databases (SQL preferred) Strong experience troubleshooting hardware, software and Application Programming Interface (API) issues Experience in one or more scripting language (JSON a plus) Experience writing or debugging code Working knowledge of the components in a web application stack Prior SaaS support experience. Experience with telematics a plus. Able to adapt quickly a rapidly growing and changing environment Strong problem solving, support process analytics and organizational skills Excellent written, verbal and presentation skills An understanding of an Agile environment and team atmosphere Self-motivated for success and has a hunger for knowledge. Bachelor's degree in computer science or related field Experience with automotive electronics and/or MECP/ASE Certification desired Salary £35000-£45000 5% bonus benefits

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