Customer Service Team Leader (Maternity Cover 6-12 months) - Neuss - My client is an internationally known fast food provider who is looking for a customer service team leader to provide excellent customer service to their clients across Europe. This is a role that will give you the ability to experience how a multinational company carries out their customer service in an international environment. Your responsibilities In order to lead the customer service team, you will be doing the following: Managing a customer service team of 4 people as companies call in to resolve issues Co-ordinating customer support issues and assist with resolution of these issues and providing excellent customer support Assisting in customer support issues in the expansion into new markets (DACH region and the Netherlands) Carry out 1:1 meetings with your team to help them perform better Facilitate in resolving training issues Your qualities To succeed in this role, you will bring the following qualities with you: At least 1 year of experience in managing or supervising a small team Experience in customer service Good attention to detail and an organized way of working Fluent in German and English Your benefits You will be working in an international environment where you will be using your German and English language skills interchangeably and where you will working with international colleagues everyday. Interested? Please send your CV to Sarah George at firstname.lastname@example.org I look forward to hearing from you! All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
Would you like to be part of an international project? Do you know and understand logistic processes in the automotive industry? Would you like to be the first point of contact for international, automotive clients? Are you an excellent communicator? Are you fluent in English and Italian? If yes, then you should read on as this might be an exciting opportunity for you! My client, a global service provider to the automotive industry, is currently looking for a Supply Chain Manager with Italian- Automotive (m/f) Italy/ Munich, Germany Responsibilities: The first point of contact for local car dealers in Italy Consulting and advising the supply chain management on site of clients Optimizing processes and implementing new solutions regarding material and warehousing management systems Ensuring the customer satisfaction by understanding the clients’ requirements Talking care of key account and building with them long term relationships Requirements: At least 2 years of previous experience in logistic/ supply chain management/ key account management in the automotive industry Educational background with focus on Engineering, Logistic or Business Administration Position requires: first 6 month travelling across Italy and after relocation to Munich, Germany Good understanding of logistic processes in the automotive industry is an asset Great personality, natural communicative skills Excellent command of English and Italian, German is an asset What makes the position exciting? Attractive salary Great career opportunities International environment Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word form to Aleksandra Zlotkowska– email@example.com. Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de
Our client, an American software editor is seeking a Bilingual French / English Lead Generation Executive to prospect and generate qualified sales opportunities. Key Responsibilities: Generation of qualified opportunities for the sales team via telephone prospection Ensuring that leads (e.g. from campaigns and events and inbound enquiries) are followed up in an effective and positive way to generate the highest possible conversion rate to sales opportunities Identifying new target contacts and prospects for sales Engaging with the sales teams to ensure that opportunities are of an acceptable standard and to gain feedback on quality Engaging with the marketing team to gain understanding of market messages and to contribute to the development of propositions that are appropriate for telephone prospecting Managing an on-going pipeline of contacts that have the potential to turn into opportunities in the future Meeting monthly and quarterly targets Profile required: Experience of inside sales / telesales / telemarketing: calling senior people within medium to large-sized organisations working across a range of departments including IT (mainly), HR, Facilities and Customer Service, Finance Experience of working on B2B technology outbound lead generation Meeting opportunity generation targets Experience of interacting with: Senior level prospect contacts Sales teams Marketing teams Accurate and timely management and administration of leads and activities through the company’s Customer Relationship Management system Bilingual French / English Salary: 30K€ basic + uncapped commission (OTE 50K€) Please send your CV to firstname.lastname@example.org Thank you for applying to Euro London Appointments. We aim to respond as promptly as possible to your application. However, due to the high volume of CV's we receive, we are only able to respond to applicants whose profiles match our Clients' requirements.
I am recruiting on behalf of a leading, global technology provider of beyond the firewall collaboration solutions. They are a industry leader in innovative and secure solution software for regulated business communications. To strengthen its team in Frankfurt am Main they are currently recruiting an Account Manager. This is a fantastic opportunity for a recent graduate with some commercial experience. Account Manager – Technology Solutions, Great Graduate Level Role Permanent Position/ Frankfurt am Main The Challenge As the new Account Manager you will work closely together with and support the Sales Managers and Sales Directors. It will be your responsibility to help maintain, grow and identify new sales opportunities within your assigned accounts throughout the German speaking region. Your responsibilities will include: Develop an understanding of the organizations software solutions and their functionality within the client Research key accounts to assess and capitalize on business opportunities Identify needs within the account, compile quotes, close sales with existing clients as well as manging the invoice and billing process Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Build a portfolio of satisfied clients Give presentations and/ or training sessions for new clients both face to face and via webex Regularly visit clients The Right Candidate You will want to work for the market leader in their field, you will be passionate about providing excellent client service and developing business within your client base. You will have previously Gained first experience within account management, sales support, customer service and/ or client relationship management Ideally have a solid understanding of web based technologies Strong organizational skills, with the ability to work on multiple projects with multiple deadlines Excellent listening, oral, and written communication skills An interest in Financial Services and Banking Strong analytical and problem-solving skills Ability to work independently and manage priorities Fluent German and English is essential The Benefits This is a fantastic opportunity for an experienced professional to join this growing team and be part of a very successful and international company. Our client is offering a competitive salary package depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. Interested? If you meet these criteria then please send your cv to Emma Brady at email@example.com or give me a call at +49 (0)69 219 32 0
Sales Manager My client is an American based Events Technology company that are looking for a sales manager to be based in Frankfurt. This role will be a role in which you will be selling to hotels with a particular focus on MICE and event management industry. Your responsibilities Your day-to-day will rarely be the same as you will be constantly selling and working on different leads but some of your responsibilities will include: New client acquisition in the hotel and event management industry Account management and provision of excellent customer service to existing clients Implementation of sales and marketing strategies Identification and follow up of sales leads Maintenance and actualisation of the CRM systems You will be the ambassador of the company at fairs and events Occasional travel throughout the Rhein Main area Your profile Besides a passion for the events industry and an affinity for the service industry, you should bring along with you: A sales background selling to the hotel / event management / service-oriented industries A thorough business administration understanding Fluent German and English The ability to work proactively and provide excellent client services A goal oriented personality Interested? Please send your CV to me, Sarah George, at firstname.lastname@example.org. I look forward to hearing from you! All applicants must be eligible for, and have valid documentation to work in Germany.
Mein Kunde ist ein weltweit agierendes Unternehmen, das zu den größten Medienunternehmen zählt. Zur Erweiterung und Unterstützung des erfolgreichen, engagierten Vertriebsteams in Deutschland sucht mein Kunde zum nächstmöglichen Zeitpunkt eine/-n Vertriebsmitarbeiter im Innendienst – Keine Kaltakquise (m/w) München Zu Ihren Tätigkeitsschwerpunkten gehören die folgenden Aufgaben: Direkter Ansprechpartner der Kunden (B2B) Aufbau langfristiger Kundenbeziehungen Verantwortung für eigenen Kunden, Projekte und Umsätze Vertrieb von Werberaum in den Multimedia-Broschüren von Kunden Besprechung und Koordination der Werbematerialien in Zusammenarbeit mit unsern Grafikern Administrative Aufgaben - Back Office Ihre Qualifikation: Ein abgeschlossenes Studium oder eine kaufmännische Ausbildung Berufserfahrung im B2B-Vertrieb oder Customer Service oder Account Management (telefonischer Kundenkontakt) Fließendes Deutsch und Englischkenntnisse Sicherer Umgang mit den gängigen MS Office Programmen, vor allem mit Excel Hohe Motivation sowie eine genaue und zuverlässige Arbeitsweise Dies ist eine großartige Möglichkeit für engagierte Personen, in einem dynamischen, internationalen Unternehmen Karriere zu machen! Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Aleksandra Zlotkowska, email@example.com Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.
Your new employer Our client, a major global Asset manager, is looking for an Interim Retail Product Marketing Associate for their Frankfurt office to join as soon as possible. Interim Retail Product Marketing Associate Banking and Finance Minimum 6 month contract / Frankfurt am Main Your new duties and responsibilities As the Retail Product Marketing Associate you will be responsible for creating, coordinating, executing and maximizing both online and off-line marketing messages and collateral. Other day-to-day duties will include: Implement and execute marketing campaigns to professional investors for asset management products Work closely with the global marketing team and assist with retail product marketing and help to define the marketing strategy Organize both online and offline marketing campaigns Market and competitor analysis Work closely together with the external agencies Be responsible for the marketing collateral such as product sheets, sales presentations and newsletters Implement campaigns creating Brand awareness Your profile As the Interim Retail Product Marketing Associate you should have at least 3 years prior experience in a similar marketing role. Ideally you have previous experience in Asset Management however coming from a very data intensive industry such a Pharma or Life Sciences is also an advantage. The ideal candidate will need to have a hands-on mentality and excellent language skills in order to be able to make complex information user friendly and accessible . Our client is looking for someone that is pro active and likes to get things done. As you will be working in a highly skilled team – it is a prerequisite that you are a team player. The ideal candidate should also have the following background University degree in Marketing or similar studies Ideally a minimum of 3 years experience in a similar marketing role ideally in the Banking and Finance, Asset Management or Pharma / Life Sciences or another very Intensive Data Driven field Strong team player Very good at multitasking and prior experience in project management Native Level of German is essential and fluent English Your Benefits Our client is offering you a role in a truly International Organisation. This is a great opportunity for a skilled and experience marketing professional. While this is an Interim role there is a possibility of extension. The salary range on offer depends on how much experience you bring with you. I would be happy to discuss this further with you upon receipt of your CV. Interested? If you meet these criteria then please send your CV to Emma Brady via firstname.lastname@example.org. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission.
Excellent Recruiters don’t necessarily choose Recruitment as a career. Recruitment chooses them. Recruitment is a career that has highs and lows. But is incredibly rewarding. A great Recruiter is an individual who likes to work with a wide variety of people on a daily basis. You need to develop relationships, manage accounts, work through cv’s with candidates, talk them through an interview process and work with them through a job offer. You advise and consult clients on market conditions and help them build the future of their company. Most people don’t realise they are meant to be a Recruiter, we come from many different backgrounds. If you are someone who enjoys a people focused role, if you want to learn, if you thrive in a practical and common sense environment, then maybe you are a Recruiter but just don’t know it yet. With offices in the UK, Germany, France and Switzerland, Euro London has a client list including some of the leading global companies as well as many small to medium organisations we are helping to build. We have enjoyed over 18 years and many successes here in the Frankfurt office. We have a solid and experienced team and are looking for someone to join us. Recruitment Consultant Frankfurt Office The Role: As a Recruiter at Euro London, you are the link between candidates and clients; helping to find the best employment solution for both parties. You are required to build and maintain excellent relationships with industry leading clients in order to understand their business and exactly what they are looking for. You also need to understand what the candidate requires and expects in order to find them a suitable job. Your tasks will include: Acquiring new clients and promoting the recruitment services Euro London has to offer during client meetings or through networking and social media Maintaining existing client relationships and understanding their business and expectations Sourcing new candidates and evaluating their suitability for the role, on the telephone or also at face-to-face interviews Advising and preparing candidates for interviews with clients Constant networking through candidate and client events or meetings in order to build up your own contact portfolio Responsible for the entire recruitment process – from winning the business to placing the candidate The Requirements: Could Recruitment choose you? It is essential that you speak fluent English and German. An initial experience in a commercial environment is really important. You need to see the phone as your friend and enjoy talking to people all day every day. You need to have the ability to work hard and see your day in a logical order but also have the ability to react fast. Common sense is essential! Fluent English and German Initial professional experience or completed internships Excellent communication and negotiation skills Enthusiastic, hard-working and ambitious Knowledge of the German market Why apply? We are a market leader. We have an established client base and candidate network, built up over 18 years in Germany. We have a beautiful office in the centre of the city with a great Skyline view. We have a great team of hard working individuals, Recruitment chose us all! To Apply please send a copy of your CV in English or German to email@example.com. For questions please call on 069 219 320. I would be happy to tell you how recruitment chose me! Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission.
Amazing Opportunity to further develop your Sales Career with a Market Leading Technology Organisation. This company originally from the US has ambitious growth plans over the next year and you could be part of that expansion. What’s the Technology – Event Planning is a major undertaking for any organisation, but so much more can be done using this companies innovative and easy to use cloud based and mobile solutions. Clients are small and large, far and wide, there is so much opportunity. The DACH market is growing so be part of that growth, This is a great role for a Sales Executive who is looking for an exciting Cloud Based / Mobile product to sell and really provide useful solutions to your clients. You will speak English and German fluently. Your responsibilities: Your First month will be spent training in the US and really getting to know the products. You will then start in the Frankfurt office where you will focus on the DACH region and really develop business with a wide variety of clients. Your role will involve Call and develop relationships with both new and existing clients and prospects Create action plans as to how to maximise market presence and then develop those clients Present products and services to new corporate accounts both online and face to face Accurately forecast sales opportunities Monitor and report sales activities within the CRM system Work closely with Account management team to ensure complete Customer Satisfaction Your Profile: You are passionate about Technology and love Developing Business You are a people person who enjoys turning a prospect into a Valued Customer You have previous sales experience on a B2B level Ideally you have sold some sort of Technology Product You want to work for a company that is growing in the DACH region. Fluent German and English is essential Your Benefits: Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! Excellent basic and commission structure. Frankfurt based. But initial 4 weeks training in the US so you will really get to know the Technology. This is a great opportunity to really take the next step in your Sales career with an Innovative organisation who provide training and development of its team. Interested? Please send your cv to Emma Brady at firstname.lastname@example.org. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
Calling All Graduates – Amazing Opportunity to get your foot in the door of a Market Leading Technology Organisation. This company originally from the US has ambitious growth plans over the next year and you could be part of that expansion. This is a Sales oriented role where you will be tasked with speaking with potential clients on a daily basis and demonstrating the technology to them online. You will answer their questions and show them how this technology can assist their organisation. What’s the Technology – Event Planning is a major undertaking for any organisation, but so much more can be done using this companies innovative and easy to use cloud based solutions. Clients are small and large, far and wide, there is so much opportunity. The DACH market is growing so be part of that growth, This is a great role for a candidate who has recently graduated from university and has some Customer Service or Sales experience. You will speak English and German fluently. Your responsibilities: As a Business Development Representative you will report to the Sales Manager in the UK, with dotted line reporting here in Germany and have the following responsibilities Making outbound calls to prospects who have already expressed an interest in learning about the technology Talk through the technology with the prospect and explain how it can benefit their business Make contact with potential new clients Present the technology via Webex or similar Clarify confirmed interest from the prospect and forward to the Account Executives to close the business Schedule appointments for Account Executives Record information in the CRM system Your Profile: You have recently graduated with a Bachelors level Degree You have completed internships in a Customer focused role or have at least 6 months experience in a Customer facing role. If you have worked in Retail or Hospitality that’s great, you can use your Customer Service and problem solving skills. Don’t have any experience but recently graduated, lets talk!! Fluent German and English is essential Your Benefits: Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! Excellent basic and commission structure. Frankfurt based. But initial 4 weeks training in the US This is a great opportunity to gain valuable Technology Sales experience with an innovative organisation who provide training and development of its team. Interested? Please send your cv to Emma Brady at email@example.com. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com