Customer Support

Meeting the demands of the increasing drive to employ bi-lingual and multilingual contact centre and general customer services functions has been intrinsic to Euro London for over a decade. Delivering linguistically proficient and impeccably presented staff, either for the short or long-term, is a speciality we are proud of.

Our network of European offices and embedded, multi-lingual recruitment consultants allow Euro London to operate at the vanguard of language-based recruitment. Our Pan-European database updates every office in real time, so we know the who, when and where exactly when you need to. 

  • I am partnering with a procurement and supply chain consultancy, who works together with an internationally known food & drinks provider. We are currently recruiting a Customer Support Consultant (m/f/d) to join the growing team in Germany. This is an unlimited and permanent role to be based in Düsseldorf, working hybrid (3 days office/ 2 days home-office) and you will be working towards the DACH region.     Customer Support Consultant (m/f/d)  - DACH - Düsseldorf – permanent contract – hybrid - Your responsibilities As the new Customer Support Consultant, you will be the point of contact to your clients/ partner network in the DACH region and act as the interface between the partner network and the rest of the organisation: i.e. distribution, supply chain, procurement and marketing. Other responsibilities will include: Be the main point of contact for your clients/partners, make sure their needs are met With new clients, be in charge of the on-boarding and potential training Build long term relationships with the partners Visit partners in your region Help and support the communications team by ensuring your clients/ partners are kept up to date with changes and new information Work closely with the partners to gather feedback and insight in order to improve processes.   Your qualities To succeed in this role, you will bring the following qualities with you: First experience in a customer support, client success and account management type of role. Any experience in supply chain or distribution management is of advantage Excellent communication skills (oral and written, including presenting), in German & English Excellent planning, organisation, and time management skills Analysis – collate, evaluate, and manipulate data Strong customer focus and service skills Ability to manage varied range of queries relating to different topics   Your benefits You will be working in an international environment where you will be using your language skills interchangeably. This is a great opportunity for an account management and customer support professional. Interested? Please send your CV with the reference number 351120 to Karin Furberg k.furberg@eurolondon.de or give me a call at 069-219 32218. I look forward to hearing from you!

  • German speakers are high in demand right now so if you're looking for a new role which combines your fluent German skills with customer service in the tech industry - Apply today! We are currently looking for a German speaking Customer Service Advisor. This is a permanent role offering a salary between £28,000-£32,000 depending on experience. The position is office based so candidates must be willing to commute to the office near Reading. There is also a very generous benefits and bonus package being offered. This is a great opportunity for anyone looking to gain experience working for an international company in the IT & Tech industry. What we're looking for: * Fluent German speaker * Ideally some experience in customer service and/or order processing * Interest in the Tech industry * Excellent organisation and communication skills If this sounds like you then apply now!

  • If you are a German speaker with experience in customer service and inside sales, we have an exciting new opportunity for you! We are currently looking for a German speaking Customer Service Account Manager. This is a permanent role offering a salary of £30,000-38,000 plus benefits. The role is office based so candidates must be willing to commute to the office in Reading. The role is a combination of customer service, account management and inside sales. This is a perfect opportunity for someone experienced in closing sales and providing a high-quality customer service. What we're looking for: * Fluent German speaker * Experience in Customer Service and Inside Sales * Excellent organisation and administrative skills * Ability to work well under pressure in an international business environment If this sounds like you then apply now!

  • German speakers are high in demand right now so if you're looking for a new role which combines your fluent German skills with customer service in the tech industry - Apply today! We are currently looking for a German speaking Customer Service Advisor. This is a permanent role offering a salary between £28,000-£32,000 depending on experience. The position is office based so candidates must be willing to commute to the office near Reading. There is also a very generous benefits and bonus package being offered. This is a great opportunity for anyone looking to gain experience working for an international company in the IT & Tech industry. What we're looking for: * Fluent German speaker * Ideally some experience in customer service and/or order processing * Interest in the Tech industry * Excellent organisation and communication skills If this sounds like you then apply now!

  • If you are a German speaker with experience in customer service and inside sales, we have an exciting new opportunity for you! We are currently looking for a German speaking Customer Service Account Manager. This is a permanent role offering a salary of £30,000-38,000 plus benefits. The role is office based so candidates must be willing to commute to the office in Reading. The role is a combination of customer service, account management and inside sales. This is a perfect opportunity for someone experienced in closing sales and providing a high-quality customer service. What we're looking for: * Fluent German speaker * Experience in Customer Service and Inside Sales * Excellent organisation and administrative skills * Ability to work well under pressure in an international business environment If this sounds like you then apply now!

  • Euro London Appointments are working with a leading tour company as we look to augment their team. The ideal candidate will be a friendly communicator, passionate about service and working closely with customers and partners. This is a bilingual position and requires fluency in both written and spoken English and Italian. The role would start in a hybrid setting in London, but it would change into an office-based role during the travel season. Responsibilities: * Reserving and booking services * Build relationships with suppliers and partners * Work within a timeline * Manage booking requirements * Supervising the logistics of the tour * Cost and quality control * Processing payments Requirements: * Bachelor's degree * Fluency in English and Italian (written and spoken) * Knowledge of European geography and culture * Previous experience in the tourism industry * Good IT skills * Ability to travel Given the nature of the role, candidates must have an excellent command of both Italian and English (both written and oral). If you feel you are a suitable candidate for the role and are available immediately, please send your CV in WORD format to a.crisan@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.

  • Are you a native level French speaker looking for an exciting new job opportunity? I'm recruiting for a French speaking job in Berkshire. The job is permanent, will pay £26,000-£32,000 ( 5% bonus) depending on experience and will be on a hybrid basis with a mix of office-based work and home working. You will be working within customer service, and the company offers great benefits. What we're looking for: - Fluent French speaker - Experience in customer service / inside sales / supply chain or relevant profession - Must be commutable distance to Berkshire - Excellent communication skills and telephone manner Is this something you could be interested in? If so, please apply or send your CV to t.ghandour@eurolondon.com

  • If you are a German speaker with experience in customer service and inside sales, we have an exciting new opportunity for you! We are currently looking for a German speaking Customer Service Account Manager. This is a permanent role offering a salary of £30,000-38,000 plus benefits. The role is office based so candidates must be willing to commute to the office in Reading. The role is a combination of customer service, account management and inside sales. This is a perfect opportunity for someone experienced in closing sales and providing a high-quality customer service. What we're looking for: * Fluent German speaker * Experience in Customer Service and Inside Sales * Excellent organisation and administrative skills * Ability to work well under pressure in an international business environment If this sounds like you then apply now!

  • German speakers are high in demand right now so if you're looking for a new role which combines your fluent German skills with customer service in the tech industry - Apply today! We are currently looking for a German speaking Customer Service Advisor. This is a permanent role offering a salary between £28,000-£32,000 depending on experience. The position is office based so candidates must be willing to commute to the office near Reading. There is also a very generous benefits and bonus package being offered. This is a great opportunity for anyone looking to gain experience working for an international company in the IT & Tech industry. What we're looking for: * Fluent German speaker * Ideally some experience in customer service and/or order processing * Interest in the Tech industry * Excellent organisation and communication skills If this sounds like you then apply now!

  • Customer Services Executive - fluent French -up to £30K - Nottingham based We have an exciting new opportunity to start asap within an established and highly successful organisation based near Nottingham city centre. You will be a highly fluent French speaker along with English and have proven skills in Customer Services within a B2B environment. Some of your key duties will include the following: -Play an active part in the Customer Service team in order to achieve service targets -Promote up selling by identifying and pursuing opportunities for cross selling of new products to existing customers -Support field-based account managers and distributors to fulfil their required roles and responsibilities -Develop technical capability within the sales team, to be able to support the new products & services launched from time to time by the business -Generate sales leads and opportunities by identifying and pursuing opportunities for cross selling of new products to existing customers -Maintain & Develop relationships with key customers. The successful candidate will have the following skills: -Experience in a fast-paced environment -Good listening and communication skills with a confident and friendly telephone manner -Strong organisation skills -Ability to effectively and efficiently manage and priorities own workload. -An interest in technology -Good PC skills in a range of MS Office packages / CRM Management - A team player with a friendly inclusive approach It is essential to speak and write a high level of French and English for this role. This is an office based role, 5 days a week, there is access via public transport from Nottingham city centre and also car parking facilities. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements.