Customer Support

Meeting the demands of the increasing drive to employ bi-lingual and multilingual contact centre and general customer services functions has been intrinsic to Euro London for over a decade. Delivering linguistically proficient and impeccably presented staff, either for the short or long-term, is a speciality we are proud of.

Our network of European offices and embedded, multi-lingual recruitment consultants allow Euro London to operate at the vanguard of language-based recruitment. Our Pan-European database updates every office in real time, so we know the who, when and where exactly when you need to. 

  • With so many job adverts out there, it's difficult to see which opportunities are worth investing your time into. So how do you find the right job that helps you grow, earns you enough to be comfortable and provides you with experience for the future to help you move your career forward? The German speaking temporary positions I am currently recruiting for tick all of those boxes. You will be working on behalf of my internationally renowned client for a period of up to 3 months, supporting one of their teams who are in need of temporary staff to support their work. You will gain experience at one of the luxury retail industry's biggest names and be paid well for the time you work. So what's the catch...? I only have four positions to fill. That means only four lucky candidates will get the chance to join this fantastic company. Here's the basics: Hours: Working hours are between 7am - 7pm, (e.g 9am - 5pm / 8am - 4pm). Experience required: - Fluent German essential - Office based customer service experience an advantage but not essential This essentially means no experience necessary! If you are a bright candidate with the right attitude and aptitude, our client will accept you not having the right experience. Your main responsibility will be to resolve customer queries from German speakers over phone, email and live chat. The job is expected to last until mid-January but may continue longer. So what are you waiting for? Are you ready to take the next positive step in your career? If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • With so many job adverts out there, it's difficult to see which opportunities are worth investing your time into. So how do you find the right job that helps you grow, earns you enough to be comfortable and provides you with experience for the future to help you move your career forward? The German speaking temporary positions I am currently recruiting for tick all of those boxes. You will be working on behalf of my internationally renowned client for a period of up to 3 months, supporting one of their teams who are in need of temporary staff to support their work. You will gain experience at one of the luxury retail industry's biggest names and be paid well for the time you work. So what's the catch...? I only have four positions to fill. That means only four lucky candidates will get the chance to join this fantastic company. Here's the basics: Hours: Working hours are between 7am - 7pm, (e.g 9am - 5pm / 8am - 4pm). Experience required: - Fluent German essential - Office based customer service experience an advantage but not essential This essentially means no experience necessary! If you are a bright candidate with the right attitude and aptitude, our client will accept you not having the right experience. Your main responsibility will be to resolve customer queries from German speakers over phone, email and live chat. The job is expected to last until mid January but may continue longer. So what are you waiting for? Are you ready to take the next positive step in your career? If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office. The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Automotive ist Deine Leidenschaft? Hast Du bereits Erfahrung im Einkauf und verfügst über technisches Verständnis? Arbeitest Du gern selbständig in Zusammenarbeit mit einem tollen Team? Du sprichst außerdem fließend  Deutsch und Englisch und möchtest Erfahrung bei einem der weltweit bekanntesten deutschen Automobilhersteller sammeln? Dann solltest Du Dich gleich bewerben! Mein Kunde, ein Automobilhersteller in München, sucht ab sofort einen   Einkäufer (m/w)   Deine Aufgaben sind u.a.: Unterstützung im Rahmen des gesamten Einkaufsprozesses in der Entwicklungs- und Serienphase Allgemeine Preis- und Vertragsverhandlungen bzw. –management Ganzheitliche Kommunikation mit Lieferanten sowie Betreuung und Zusammenarbeit mit anderen Einkaufsabteilungen Betreuung des Lagerbestands und der Lieferungsprozesse Durchführung von Benchmarking- und Kostenanalyseprozessen   Dein Anforderungsprofil: Erfolgreich abgeschlossenes Studium des Wirtschaftsingenieurwesens, des Ingenieurwesens mit betriebswirtschaftlichen Kenntnissen oder eine vergleichbare Qualifikation Verhandlungssichere Deutsch- und Englischkenntnisse Team- und Kommunikationsfähigkeit Analytisches und unternehmerisches Denkvermögen Sichere MS-Office Kenntnisse Offenheit und Flexibilität   Da macht die Stelle besonders interessant: Attraktives Gehalt Unvergleichbare Erfahrung bei einem der weltweit bekanntesten deutschen Automobilhersteller Freundliches und flexibles Arbeitsklima   Sollte diese Stelle interessant für Dich sein oder solltest Du noch weitere Fragen haben, dann freue ich mich über Deinen Lebenslauf im Word Format und Deine Zeugnisse an Dominique Strafe, d.strafe@eurolondon.de. Für weitere Fragen stehe ich Dir jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank, dass Du dich bei Euro London Appointments beworben hast. Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Dir, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Deine Bewerbung nur mit Deiner ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen so schnell wie möglich auf Deine Bewerbung zu reagieren, bitten Dich aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbung, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Du Interesse an weiteren offenen Stellenangeboten hast, besuchst Du uns gerne auf www.eurolondon.de.  

  • PLEASE NOTE BEFORE APPLYING: You must be able to speak French and Spanish fluently, in addition to English. In speaking three languages fluently, you are at a distinct advantage in securing yourself a job. However, it's often difficult to find a company that values your multilingual skills, rewards you financially and offers opportunity for career progression. For one lucky candidate, I have an exciting opportunity to work for an enormous multinational company that offers all three; a company which is a house-hold name all across the world. So what's the position? The position is essentially customer service. You will be the first point of contact for Spanish and French speakers. There will be an element of order processing involved in the position in addition to liaising with teams internationally. What are we looking for? Requirements: - Fluency in French & Spanish - Any sort of customer service experience a huge advantage What the above means is NO EXPERIENCE REQUIRED. We're looking for a sharp, personable and switched on candidate who can be taught to be an excellent quality customer service advisor. So what are you waiting for? Applying to this job is the next step forward in your career and I can't wait to receive your application. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751 I look forward to hearing from you. Theo.

  • Are you a Turkish speaker with customer service experience looking for an exciting new opportunity in Peterborough? Then this is the job for you! Our well-established client is currently looking for Turkish speakers to join their new and exciting service desk team in Peterborough. Your main responsibility will be to provide first line technical support for our clients' IT services. This will be done over the phone/email and you will be expected to follow up with clients to ensure that any issue as been resolved. Requirements: *fluency in Turkish *Customer service / call centre experience *Technical / IT experience (not essential, but hugely advantageous for your application) *Outstanding communication skills *Eagerness to learn and be part of a fast paced environment Benefits: The company offers fantastic opportunity for career progression in addition to: *BUPA Healthcase (Minimal Monthly fee) *Childcare Voucher Policy *Cycle to work scheme *Season Ticket Loans *Will Writing Services *Financial Wellbeing Benefits *Tastecard *Private Dental Insurance If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • B2B Sales & Customer Service (m/w) - deutschsprachig!   Wo: Neuss (Düsseldorf) Wann: ab sofort Dauer: 6 Monate Übernahmeoption: Ja   Deine Aufgaben: · Leadgenerierung · Neukundenakquise via Telefon · Kundenberatung zu Produkten und Dienstleistungen · Produktpräsentationen via Telefon · aktive Bestandskundenbetreuung · Datenpflege von Kunden sowie Aftersales-Betreuung   Dein Profil: · Du sprichst Niederländisch und / oder Deutsch fließend! (*Ausschlusskriterium) Idealerweise sprichst Du zusätzlich Englisch fließend. · Du konntest bereits erste Verkaufserfahrung sammeln oder bist sogar schon ein wahrer Verkaufsprofi (m/w). · Du bist begeisterungsfähig und offen für Neues. · Du besitzt ein hohes Maß an Ehrgeiz, Empathie und Kommunikationsfähigkeit. · Du bist ausdrucksstark und trittst professionell auf, insbesondere am Telefon   Das Unternehmen: Unternehmen aus der Telemarketing-Branche mit, welches zahlreiche nationale und internationale Firmen als Kunden betreut.   Bei Interesse melde dich gerne!   Christine Bronzel c.bronzel@eurolondon.de

  • Are you an office all-arounder who likes working on various tasks and supporting a company in different areas? Are you interested in the finance sector and want to learn more about international investment & asset management? Do you want to work with a supportive and welcoming team in central Munich? Then this could be your next position: Office Manager (m/f/d) Full-time One year temporary contract, with possibility of extension and permanent placement Your responsibilities: -    Proactively support multiple Client Group Team members -    Calendar and travel management -    Coordination of conference room reservations, catering, registration of guests’ names with security and greeting/escorting guests to meeting location -    Maintain office supply inventory and order accordingly -    Assist with staff onboarding (new-hire set ups) -    Coordinate invoice payment with the London account payable team -    Prepare expense reports -    Opening, sorting and distribution of mail -    Generating documents and supporting with research as required -    Coordinate technical and property issues (re. building, server room, printers, etc.) Your profile: -    Excellent German and English language skills -    Vocational training, university degree or similar experience ideal -    Capable of prioritizing and executing multiple tasks and projects in a dynamic, deadline-oriented environment -    Willing to learn and fully understand how and why tasks satisfy business needs -    Interest in becoming an active contributor and participant of firm initiatives -    A no task is too big or too small mentality -    Proficient in Microsoft Office, particularly Outlook and PowerPoint What we offer: -    A secure job -    Competitive salary, including holidays and social insurance costs -    Development opportunities -    Excellent working location in downtown Munich Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format an munich@eurolondon.de Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben. Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Sie Interesse an weiteren offenen Stellenangeboten haben, besuchen Sie uns gerne auf www.eurolondon.de.  

  • PLEASE NOTE BEFORE APPLYING: You must be able to speak French and Italian fluently, in addition to English. In speaking three languages fluently, you are at a distinct advantage in securing yourself a job. However, it's often difficult to find a company that values your multilingual skills, rewards you financially and offers opportunity for career progression. The position will be on a 6 month basis but could be extended longer and could even become a permanent position if your experience is adequate. For one lucky candidate, I have an exciting opportunity to work for an enormous multinational company that offers all three; a company which is a house-hold name all across the world. So what's the position? The position is essentially customer service. You will be the first point of contact for Italian and French speakers. There will be an element of order processing involved in the position in addition to liaising with teams internationally. What are we looking for? Requirements: - Fluency in French & Italian - Any sort of customer service experience a huge advantage What the above means is NO EXPERIENCE REQUIRED. We're looking for a sharp, personable and switched on candidate who can be taught to be an excellent quality customer service advisor. So what are you waiting for? Applying to this job is the next step forward in your career and I can't wait to receive your application. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751 I look forward to hearing from you. Theo.

  • A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office. The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products. Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com