Customer Support

Meeting the demands of the increasing drive to employ bi-lingual and multilingual contact centre and general customer services functions has been intrinsic to Euro London for over a decade. Delivering linguistically proficient and impeccably presented staff, either for the short or long-term, is a speciality we are proud of.

Our network of European offices and embedded, multi-lingual recruitment consultants allow Euro London to operate at the vanguard of language-based recruitment. Our Pan-European database updates every office in real time, so we know the who, when and where exactly when you need to. 

  • Einkaufsupport / Sachbearbeitung – Automotive Location: Munich 35 hours/week Temporary position with possibility of extension/permanent placement   Die Firma: renommierte, internationale Automobilfirma mit Hauptsitz in München Ihre Aufgaben: Der Einkaufsupport entlastet die Facheinkäufer im Tagesgeschäft durch Erledigung vielfältiger Aufgaben und trägt somit direkt zur Professionalisierung des gesamten Einkaufs bei. Aufgabenfelder sind: Erstellung und Administration von Bestellkontrakten, über die die Teileversorgung der Firma durch ihre Lieferanten sichergestellt wird Regelmäßige proaktive Prüfung der Einkäufer-Arbeitsvorräte und Bearbeitung der vorliegenden Bestellbedarfe in SAP SRM GSM auf Basis von Verhandlungsergebnissen der Facheinkäufer Aktualisierung von bestehenden Bestellkontrakten bei Veränderung von bestellrelevanten Konditionen (z.B. Rohstoffpreisanpassungen, Jahrespreisverhandlungen durch Facheinkäufer, usw.) Klärung von formalen Rückfragen durch Lieferanten oder interne Schnittstellen im Rahmen der Bestellschreibung Proaktive Überprüfung und ggf. Korrektur von Bestellvorgängen auf Basis von Revisionsvorgaben Schließen von nicht mehr benötigten / doppelten / inaktiven / veralteten Bestellbedarfen und –kontrakten zur Sicherstellung einer aktuellen und korrekten Datenbasis in der Bestellschreibung Unterstützung von BMW-Initiativen zur Verbesserung des Bestellprozesses bzw. der Bestellsysteme Ihr Profil: Verhandlungssicheres Deutsch Gute Englischkenntnisse von Vorteil Sehr gute Kenntnisse im Bereich MS-Office (v.a. Outlook und Excel) SAP-Kenntnisse wünschenswert Genaue, strukturierte und effiziente Arbeitsweise Service- und Hands-on Mentalität Lust darauf sich im System einzuarbeiten, und Bereitschaft neue Ideen einzubringen Was wir bieten: attraktives Gehalt nach IG Metall offene und freundliche Arbeitsatmosphäre gute Weiterentwicklungsmöglichkeiten Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format an munich@eurolondon.de Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben. Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Sie Interesse an weiteren offenen Stellenangeboten haben, besuchen Sie uns gerne auf www.eurolondon.de    

  • When a company is at a positive turning point financially and internationally, it's always a good idea to get on board. Over the last decade, my client has been expanding into the European market and is now searching for a French speaker to help with the demand they are receiving. There is huge opportunity for progression with this company and you will also have the chance to grow and prosper with the success of this family-run business. Requirements: - Fluent French essential - At least 1 year in an office based Customer Service position - Exceptional communication and organisational skills - Driving licence and car most likely needed as the company is remote Benefits: - Competitive salary depending on experience - Profit related bonus scheme - 23 days holiday bank holidays - Employer pension contribution - Sociable working hours of 9am - 5pm So what are you waiting for? I have one position to fill, which means only one candidate will be lucky enough to join this company. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751.

  • Job adverts come and go, but genuinely excellent opportunities are hard to come by. I recently visited a client and was truly impressed. The office I was welcomed to was modern and filled with ambitious and friendly employees. They all had a vision for the future of their business and were passionate about the brand. I knew after the meeting that finding the right candidate wasn't going to easy. The candidate that they want needs to be personable, experienced and professional, however I know that whatever candidate I place in the job will have an excellent career ahead of them. This is a company that invests in their employees and where you are not just a number. This is a job in which no day is the same and you are given excellent training and opportunity for progression. This opportunity isn't just your next job to make ends meat, this is an opportunity that you can invest yourself into and reap the rewards of your hard work. But getting the job isn't going to be easy. So what do we need? Fluent German is essential Excellent communication skills A motivated, can-do attitude Ability to work within a team So do you think you've got what it take? This is a truly excellent opportunity to join a forward-thinking and fast growing company that can accelerate your career to where you want it to be. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • Du konntest bereits erste Erfahrungen im administrativen Bereich sammeln? Du bist auf der Suche nach einem Job mit kurzer Einsatzdauer? Zudem bist du kommunikativ und freundlich?   Rezeptionist/in (m/w/x) Location: Düsseldorf 32 Stunden / Woche Ab sofort bis 30.04.2020     DEINE AUFGABEN: Allgemeine Empfangstätigkeiten (Kommunikation mit in- und ausländischen Ansprechpartnern, Empfang von Gästen und Besuchern) Verwaltung/Terminüberwachung der Besprechungsräume, inkl. Vorbereiten von Besprechungen (Vor- und Nachbereiten der Besprechungsräume, Catering, Technik) Organisation der Ein- und Ausgangspost Koordinierung von Handwerkern, Servicetechnikern und Reinigungsunternehmen zur Sicherstellung eines jederzeit voll funktionalen Büros Bestellwesen und Überwachung des Bestandes von Büromaterial, Küchenausstattung und anderem Equipment sowie Rechnungsprüfung Drucken und Binden von Dokumenten und Unterlagen   DEINE FÄHIGKEITEN: erste Erfahrung mit administrativen Aufgaben Deutsch fließend & Englisch sehr gut! sehr gute MS-Office Kenntnisse offene und freundliche Persönlichkeit schnelle Auffassungsgabe   DAS UNTERNEHMEN: Eine internationale Firma aus der Consulting Branche.   Bei Interesse sende uns gerne Deinen CV, Dein mögliches Eintrittsdatum, Deine Gehaltsvorstellung sowie 5 Stichpunkte, warum Du perfekt auf diese Stelle passt an Christine Bronzel: c.bronzel@eurolondon.de

  • Job hunting isn't just difficult; it's time consuming. That's why I've done it for you. I'm recruiting for a Turkish speaker to work as a technical support advisor. The role is challenging, but patient training and support is given to you from the beginning and the company itself is second to none. You will be expected to provide technical support over the phone and email to Turkish speaking customers in addition to general administration and translation. We are looking for a Turkish speaker who is also fluent in English and has excellent customer service skills. This can be from a retail or office based environment but you must have either some technical knowledge or the capacity and eagerness to learn. This is an internationally renowned company and the opportunity for progression is endless. If you are interested and would like to hear more about the job, please do apply with your CV or email t.chau@eurolondon.com or call on 0207 029 3751. I very much look forward to receiving your application! Theo.

  • With so many job adverts out there, it's difficult to see which opportunities are worth investing your time into. So how do you find the right job that helps you grow, earns you enough to be comfortable and provides you with experience for the future to help you move your career forward? The French speaking position I am currently recruiting for ticks all of those boxes. You will be working on behalf of my internationally renowned client, supporting one of their teams who are in need of French speaking staff to support their work. So what's the catch...? I only have one position to fill. That means only one lucky candidate will get the chance to join this fantastic company. Here's the basics: Hours: Working hours are between 9am - 5pm / 8am - 4pm. Experience required: - Fluent French essential - Office based customer service experience essential Your main responsibility will be to resolve customer queries from French speakers over phone, email and live chat. The job is expected to last until mid January but may continue longer. So what are you waiting for? Are you ready to take the next positive step in your career? If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • With so many job adverts out there, it's difficult to see which opportunities are worth investing your time into. So how do you find the right job that helps you grow, earns you enough to be comfortable and provides you with experience for the future to help you move your career forward? The German speaking position I am currently recruiting for ticks all of those boxes. You will be working on behalf of my internationally renowned client, supporting one of their teams who are in need of German speaking staff to support their work. So what's the catch...? I only have one position to fill. That means only one lucky candidate will get the chance to join this fantastic company. Here's the basics: Hours: Working hours are between 9am - 5pm / 8am - 4pm. Experience required: - Fluent German essential - Office based customer service experience essential Your main responsibility will be to resolve customer queries from Swedish speakers over phone, email and live chat. The job is expected to last until mid January but may continue longer. So what are you waiting for? Are you ready to take the next positive step in your career? If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • Excellent benefits bonuses for FRENCH speakers in Thessaloniki, Greece DESCRIPTION * Solving customers queries by phone or emails * Provide excellent level of customer services * Maintain strong professional relationships with all clients and customers * Reporting to team managers or team supervisor REQUIREMENTS * Native level OF FRENCH with good English * No previous work experience required * Willing to relocate to Thessaloniki, Greece * Enjoy talking with people by phone and emails * Able to work in fast- pace and competitive atmosphere ON OFFER AND BENEFITS * Excellent Basic Salary (14 Salaries!!!) * Performance bonus * Flight ticket provided to Thessaloniki * Taxi pickup service from the airport * 2 weeks free hotel accommodation (breakfast included) * Free Greek language courses * 175%-day salary if work on Sunday or Greek holidays * Overtime paid * 2 extra full salaries paid per year (pro rata) * Training provided (paid) * International working environment * On-site canteen (discounts for employees) * Welcome event For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Excellent benefits bonuses for SPANISH speakers in Thessaloniki, Greece DESCRIPTION * Solving customers queries by phone or emails * Provide excellent level of customer services * Maintain strong professional relationships with all clients and customers * Reporting to team managers or team supervisor REQUIREMENTS * Native level OF SPANISH with good English * No previous work experience required * Willing to relocate to Thessaloniki, Greece * Enjoy talking with people by phone and emails * Able to work in fast- pace and competitive atmosphere ON OFFER AND BENEFITS * Excellent Basic Salary (14 Salaries!!!) * Performance bonus * Flight ticket provided to Thessaloniki * Taxi pickup service from the airport * 2 weeks free hotel accommodation (breakfast included) * Free Greek language courses * 175%-day salary if work on Sunday or Greek holidays * Overtime paid * 2 extra full salaries paid per year (pro rata) * Training provided (paid) * International working environment * On-site canteen (discounts for employees) * Welcome event For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Excellent benefits bonuses for FRENCH speakers in Thessaloniki, Greece DESCRIPTION * Solving customers queries by phone or emails * Provide excellent level of customer services * Maintain strong professional relationships with all clients and customers * Reporting to team managers or team supervisor REQUIREMENTS * Native level OF FRENCH with good English * No previous work experience required * Willing to relocate to Athens, Greece * Enjoy talking with people by phone and emails * Able to work in fast- pace and competitive atmosphere ON OFFER AND BENEFITS * Excellent Basic Salary (14 Salaries!!!) * Performance bonus * Flight ticket provided to Thessaloniki * Taxi pickup service from the airport * 2 weeks free hotel accommodation (breakfast included) * Free Greek language courses * 175%-day salary if work on Sunday or Greek holidays * Overtime paid * 2 extra full salaries paid per year (pro rata) * Training provided (paid) * International working environment * On-site canteen (discounts for employees) * Welcome event For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com