Customer Support

Meeting the demands of the increasing drive to employ bi-lingual and multilingual contact centre and general customer services functions has been intrinsic to Euro London for over a decade. Delivering linguistically proficient and impeccably presented staff, either for the short or long-term, is a speciality we are proud of.

Our network of European offices and embedded, multi-lingual recruitment consultants allow Euro London to operate at the vanguard of language-based recruitment. Our Pan-European database updates every office in real time, so we know the who, when and where exactly when you need to. 

  • Office Assistant (m/f/x) 3 month - temp2perm - Frankfurt - to start asap The Role: Your daily responsibilities will involve the following: office management and supporting the team acting as the first point of contact regarding external and internal requests organising and coordinating business travels and travel expense accounting prepare reports organising meetings and manage calendars correspondence in German and English manage office procedures incl. equipment other administrative duties The Requirements: commercial education or a degree level qualification fluent German and English work experience in a similar role excellent communication skills and very service-oriented nature very good MS office skills If this piqued your interest, please send your CV, your earliest entry date as well as your salary requirement with 5 bullet point why you are the perfect match for that role to:  c.bronzel@eurolondon.de   Please note: All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com.  

  • Job adverts come and go, but genuinely excellent opportunities are hard to come by. Every now and then, I receive an email from my client to say that they have a requirement and I know immediately I have a difficult job to do. The candidate that they want needs to be personable, experienced and professional, however I know that whatever candidate I place in the job will have an excellent career ahead of them. This is a company that invests in their employees and where you are not just a number. This is a job in which no day is the same and you are given excellent training and opportunity for progression. This opportunity isn't just your next job to make ends meat, this is an opportunity that you can invest yourself into and reap the rewards of your hard work. But getting the job isn't going to be easy. So what do we need? Fluent French is essential Office based customer service experience is also essential, preferably in a b2b environment Excellent communication skills A motivated, can-do attitude Ability to work within a team So do you think you've got what it take? This is not a typical call center position you often find for language speakers. This is a truly excellent opportunity to join a forward-thinking and fast growing company that can accelerate your career to where you want it to be. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • German speaking Sales Consultant We are currently looking for Sales professionals to work for a leading international company in new technologies. If you join the Company's team you will... -Become a product expert of our client solutions and our target market and generate new leads -Find new target markets and penetrate them to drive sales by conducting outbound phone calls -Demonstrate advanced sales knowledge Benefits -Full Relocation paid by the company -Full-time job (39 hours/week), from Monday to Friday -Salary: 26,500 Euros gross/year -Opportunity to join a growing international company located in Barcelona centre -Employee Career Path with real possibilities of promotion Requirements -Native level of German plus fluent English -Prior phone experience in outbound communications -12 months Sales/Commercial Experience, working with sales revenue targets and KPI's -Excellent sales and negotiating skills with experience dealing with all types of customers -Problem analysis and problem solving skills - to diagnose and logically resolve customer problems -Able to follow, understand and explain processes and procedures

  • German Speaking - Digital Marketing Campaign Specialist in Barcelona, Spain DESCRIPTION Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Responsibilities: * Interaction with customers to solve various issues and provide information; * Respond to user inquiries with high quality, speed, empathy and accuracy; * Gather, analyze and utilize relevant data; * Communication through e-mail, chat, phone, and social media; * Interaction with other company departments; REQUIREMENTS * Native level of German; * Advanced English - both verbal and written; * Strong interest in modern technologies, and advanced computer skills; * Experience in using social medias and networks; * Excellent communication skills and active listening; * Analytical thinking; * Time management skills; BENEFITS *Full time position (39h per week, Monday to Friday) *Salary: 28600€ gross/year bonus (€33500) *Long Term Contract *Relocation Package: *Flight Ticket *Accommodation *Free Gym Membership *3 weeks of intense introduction training and specific sales training. *A permanent presence of coaches who will facilitate your personal and professional development *Established career path to grow within the project *Continuous training and certifications within Google products *Bi-weekly, monthly or quarterly contests *Employment with the world's largest provider of contact center services *Excellent work environment, great colleagues, social arrangements and personal development *Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team *Office location surrounded by the sea (World Trade Center, Barcelona, Spain) For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • We are currently looking for French Account Strategists professionals to work for a leading international company in new technologies. If you join the Company's team, you will... -Be Target Driven -Sourcing for New Business -Ability to speak and write English fluently and idiomatically Benefits -Full Relocation paid by the company -Full-time job (39 hours/week), from Monday to Friday -Salary: 33500 Euros gross/year PA -Opportunity to join a growing international company located in Barcelona centre -Employee Career Path with real possibilities of promotion Requirements -Native level of French plus fluent English -BA/BS degree or equivalent practical experience. -1 Year of experience in digital marketing, preferably building and optimizing PPC Campaigns -Strong presentation, analytical and problem solving skills -Strong interpersonal skills and a high level of integrity and professionalism

  • Hebrew Digital Marketing Consultant - Barcelona, Spain We are currently looking for Sales professionals to work for a leading international company in new technologies. The job opportunity is based in the tropical Barcelona, Spain. Benefits -Full Relocation paid by the company -Full-time job (39 hours/week), from Monday to Friday -Salary: 28,050 - 33,000 Euros per year -Opportunity to join a growing international company located in Barcelona centre (The World trade centre and surrounded by sea) -Employee Career Path with real possibilities of promotion If you join the Company's team you will... -Become a product expert of our client solutions -Find new target markets and penetrate them to drive sales by conducting outbound phone calls -Demonstrate advanced sales knowledge Requirements -Native level of Hebrew plus fluent English -Prior phone experience in outbound communications -6 months Sales/Commercial Experience, working with sales revenue targets and KPI's -Excellent sales and negotiating skills with experience dealing with all types of customers -Problem analysis and problem solving skills - to diagnose and logically resolve customer problems -Able to follow, understand and explain processes and procedures

  • Czech or Slovak Customer Care - Athens, Greece DESCRIPTION Are you a ready to start a new career in Athens? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP. JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users' requests through multiple contact channels (Phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs. REQUIREMENTS JOB REQUIREMENTS - Being native in Czech or Slovak B2 level of English - Politeness, courtesy and good communication skills. - Time management and multitasking abilities. - Ability to work in groups. - Flexibility in working hours and ability to work in shifts. - Software skills. WHAT'S ON OFFER FOR YOU -Relocation package that includes: Airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport. -Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc. -Paid trainings to keep you up to date on products and procedures. -In-house doctor and medical insurance. -Excellent career advancement opportunities. -International working environment. -Company-organized festivals, parties, excursions etc. throughout the year. -Discounts for our employees all over Athens. For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Sales Consultant in Barcelona (German Market) We are currently looking for Sales professionals to work for a leading international company in new technologies. The job opportunity is based in the tropical Barcelona, Spain. Benefits -Full Relocation paid by the company -Full-time job (39 hours/week), from Monday to Friday -Salary: 26,500 Euros gross/year -Opportunity to join a growing international company located in Barcelona centre (The World trade centre and surrounded by sea) -Employee Career Path with real possibilities of promotion If you join the Company's team you will... -Become a product expert of our client solutions -Find new target markets and penetrate them to drive sales by conducting outbound phone calls -Demonstrate advanced sales knowledge Requirements -Native level of German plus fluent English -Prior phone experience in outbound communications -6 months Sales/Commercial Experience, working with sales revenue targets and KPI's -Excellent sales and negotiating skills with experience dealing with all types of customers -Problem analysis and problem solving skills - to diagnose and logically resolve customer problems -Able to follow, understand and explain processes and procedures

  • With so many job adverts out there, it's difficult to see which opportunities are worth investing your time into. So how do you find the right job that helps you grow, earns you enough to be comfortable and provides you with experience for the future to help you move your career forward? The French speaking temporary positions I am currently recruiting for tick all of those boxes. You will be working on behalf of my internationally renowned client for a period of up to 3 months, supporting one of their teams who are in need of temporary staff to support their work. You will gain experience at one of the luxury retail industry's biggest names and be paid well for the time you work. So what's the catch...? I only have two positions to fill. That means only two lucky candidates will get the chance to join this fantastic company. Here's the basics: Hours: Working hours are between 7am - 7pm, (e.g 9am - 5pm / 8am - 4pm). Experience required: - Fluent French essential - Office based customer service experience an advantage but not essential This essentially means no experience necessary! If you are a bright candidate with the right attitude and aptitude, our client will accept you not having the right experience. Your main responsibility will be to resolve customer queries from French speakers over phone, email and live chat. The job is expected to last until mid January but may continue longer. So what are you waiting for? Are you ready to take the next positive step in your career? If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • With so many job adverts out there, it's difficult to see which opportunities are worth investing your time into. So how do you find the right job that helps you grow, earns you enough to be comfortable and provides you with opportunity for progression to help you move your career forward? The French or Norwegian speaking Team Leader position I am currently recruiting for ticks all of those boxes. You will be working on behalf of my internationally renowned client for a period of up to 3 months, supporting one of their teams who are in need of a clear leader to support their work. You will gain experience at one of the industry's biggest names and be paid well for the time you work. So what's the catch...? I only have one position to fill. That means only one lucky candidate will get the chance to join this fantastic company. Here's the basics: Hours: Working hours are 8am - 9pm Monday to Friday and 9am - 1pm on Saturday. Experience required: - Fluent French or Norwegian essential - Experience as a team leader, manager or a senior customer service advisor also essential. You will be managing a small team of customer service advisors so we are looking for someone who has leadership qualities, in addition to a strong understanding of the customer service experience. So what are you waiting for? Are you ready to take the next positive step in your career? If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!