Customer Support

Meeting the demands of the increasing drive to employ bi-lingual and multilingual contact centre and general customer services functions has been intrinsic to Euro London for over a decade. Delivering linguistically proficient and impeccably presented staff, either for the short or long-term, is a speciality we are proud of.

Our network of European offices and embedded, multi-lingual recruitment consultants allow Euro London to operate at the vanguard of language-based recruitment. Our Pan-European database updates every office in real time, so we know the who, when and where exactly when you need to. 

  • Would you like to work in a sunny place? Are you willing to relocate to Greece? And are you passionate about customer services and you would like to work in a fast-paced environment, this is the opportunity for you! Read on… My client is providing exceptional and exclusive customer service to several clients around the world! What you'll do * First point of contact for English/French/German/ Italian/ Dutch -speaking for the international customers. Staffing on customer service assignments with one of the largest and fastest growing Tech companies in the world. *Identifying new clients' needs will be one of your main tasks. *Ability to provide options and outline features or product and services. *Manage cycle for clients' customers from lead identification to close. *Build long term business relationships between clients and business companies through a mixture of inbound and outbound phone / email activities. *Troubleshooting regarding orders, deliveries, payments and returns; *Be familiar with a delightful range of products and services *Reporting to other levels of the business and be in communication with colleagues to improve the services. Requirements: -Candidates should have a valid European work permit -You are an English/French/German/ Italian/ Dutch speaker -1-2 years of customer care & sales experience -Customer orientation. -Knowledge of internet connectivity and troubleshooting -Excellent research skills with proficiency in the usage of the 'search' function -Good understating and be capable of effectively handling customer desires and objection Benefits: *Complete training *A challenging working environment *Yearly paid flight to home destination *Possibility to receive housing and paid accommodation in central Greece. If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Are you a determined, enthusiastic, friendly Dutch speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading Online-Gambling company is currently looking for a Customer Service Representative with fluent Dutch to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Dutch and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Dutch and English, both written and spoken Min 1 year experience in an office based Customer Service environment Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both Dutch and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements