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  • If you are a German/French speaking Customer Service who would like to join a prestigious company read on… Responsibilities *Handle calls or emails in English and French or German as assigned by management, ensuring individual targets are met on a daily basis *Enter appropriate and correct data in respective data systems *Work towards SLA's as set by management *Ensure all communication with customers and distributors is of a professional standard and meets the expectations set out by the business *Carry out all other tasks as assigned by the management team *Strive for a first-time resolution to all inquiries via call, email, and social media *Support CRM, quality and incident management together with other administrative tasks *Update job knowledge about new product information, business processes or IT tools; participating in educational opportunities. Profile required * Customer orientation * Outstanding and pro-active communication skills (listening, inquiring relevant information leading to efficient problem solving) * Resilient, stress-resistant * Ability to calmly respond to customers/FPs even in unpleasant situations (worried, frustrated or angry customers/FPs) * Ability to develop a trusting relationship with customers/FP * Team skills (supporting other team members and providing answers to questions to other colleagues) * Professional and friendly manner when interacting with customers/FPs Experience in Customer service would be advantageous but not necessary as full training will be provided. Given the nature of the role, candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • We are recruiting for German speakers for several positions! If you are looking for a job and you would like to keep growing your experience in prestigious companies read on.. Responsibilities *First point of contact with German speaking and international customer. *Ensuring all complaints, payments, return, notifications, cancellations and email are responded. *Checking documentation, good communication and effective. *Providing an exceptional/effective customer service during the process and after sales. *Assisting customers with their technical and software related problems Answering questions of products via telephone, email and internet Profile required *Excellent German skills. *Acquainted with reservation systems e.g. take on bookings, the suppliers booking systems, book tickets.. *Tourism experience will be desirable *Experience on the phone with customers: e.g. call centre *Passion for customer service *Restaurant/ Hospitality experience *2 years experience providing customer support would be ideal - preferably in a software support environment *Working knowledge of current Microsoft Windows operating systems   If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • We are recruiting for German speakers for several positions! If you are looking for a job and you would like to keep growing your experience in prestigious companies read on.. Responsibilities *First point of contact with German speaking and international customer. *Ensuring all complaints, payments, return, notifications, cancellations and email are responded. *Checking documentation, good communication and effective. *Providing an exceptional/effective customer service during the process and after sales. *Assisting customers with their technical and software related problems Answering questions of products via telephone, email and internet Profile required *Excellent German skills. *Acquainted with reservation systems e.g. take on bookings, the suppliers booking systems, book tickets.. *Tourism experience will be desirable *Experience on the phone with customers: e.g. call centre *Passion for customer service *Restaurant/ Hospitality experience *2 years experience providing customer support would be ideal - preferably in a software support environment *Working knowledge of current Microsoft Windows operating systems   If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • We are recruiting for German speakers for several positions! If you are looking for a job and you would like to keep growing your experience in prestigious companies read on.. Responsibilities *First point of contact with German speaking and international customer. *Ensuring all complaints, payments, return, notifications, cancellations and email are responded. *Checking documentation, good communication and effective. *Providing an exceptional/effective customer service during the process and after sales. *Assisting customers with their technical and software related problems Answering questions of products via telephone, email and internet Profile required *Excellent German skills. *Acquainted with reservation systems e.g. take on bookings, the suppliers booking systems, book tickets.. *Tourism experience will be desirable *Experience on the phone with customers: e.g. call centre *Passion for customer service *Restaurant/ Hospitality experience *2 years experience providing customer support would be ideal - preferably in a software support environment *Working knowledge of current Microsoft Windows operating systems   If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • f you are a Spanish speaking with experience in Customer Service in Office Environment who would like to join a prestigious company read on… The company has been providing an exceptional customer service in healthcare sector, looking for expanding their business into international markets. If you want to join a young company, ambitious and fast growing Responsibilities *Supervising a team. *Dealing with patients regarding to different programme *Keep updating the databases and computer systems *Keep customers up-to-date by email, instant messages or phone Profile required -Fluent Spanish speaker. -Experience in office environment (more than 1 year) -Minimum 1 years experience as Customer Service -Experience in Healthcare sector -Experience using Microsoft Office. -Experience as supervisor 1 year minimum If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our clients requirements.

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