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  • Supporting the IT infrastructure of a company shouldn't be a solitary task. Why not join an outstanding IT department's team, gain international exposure and provide your help to colleagues from all around the world? A top 10 global & successful law firm is looking for an ideally bilingual Global IT Support Analyst to expand its team in Manchester. You will provide a technical 1st line support to the many offices of the company - UK, Germany, Spain, France, US, Asia - for a wide variety of issues and escalate when necessary. Your ideal profile: *2 years' experience in an IT Support Analyst position *Broad technical skills with excellent knowledge of Windows 10 and Office 2016 * Ability to work on a fixed shift from 3:00 pm to 11:00 pm (don't worry, you won't be by yourself) *Excellent communication in English *Extra bonus point if you speak German, French, Spanish, Italian or any additional language The main responsibilities: *Provide global IT support remotely or on-site for Mobile, Desktop, Laptop, Windows, Blackberry, Cisco, VPN, Active Directory, Exchange Server, etc. *Document and resolve tickets in a timely manner *Escalate issues to 2nd and 3rd line when necessary The perks: *24 days of holiday 8 bank holiday *Extensive Training *Pension, healthcare and gym membership *An excellent team of hardworking, generous & collaborative people Location: Manchester Salary range: £20'000 to £30'000 Start date: ASAP If you read that far and you felt that Global IT Support Analyst could be you, quick apply or send your CV to j.seng@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • Haben Sie vor Kurzem Ihr Studium beendet und bereits einige praktische Berufserfahrung sammeln können? Oder arbeiten Sie derzeit in einem erstklassigen Hotel oder als Teamassistent/in und suchen nun nach einer neuen Herausforderung? Sie suchen eine Stelle in einem internationalen Umfeld? Möchten Sie ein besseres Work-Life Balance haben? Dann suche ich SIE! Für meinen Kunden, ein internationaler Personaldienstleister, bin ich derzeit auf der Suche nach einer/m Teamassistent/in, um als Teil eines schnelllebigen Teams zu arbeiten. Office Assistent/- in Ihre Aufgaben: Unterstützung des Teams mit unterschiedlichen administrativen Aufgaben Kunden empfangen und begrüßen Präsentationen und Team-Meetings vorbereiten Beantwortung von Anrufen auf Englisch und Deutsch Besondere Aufgaben in Bezug auf Team-Projekte Die Anforderungen: Berufserfahrung in einer Büroumgebung oder Berufserfahrung in einer Hotel-, Geschäfts- oder Kundendienstumgebung Fließend Deutsch und Englischkenntnisse Erfahrung über andere Kulturen und Interesse besonders in Bezug auf den Finanzmarkt Interessiert? Diese Benefits werden geboten: Attraktives Gehalt Besondere Rabatte als Mitglied der Firma für mehrere andere Geschäfte und eine angenehme Büroatmosphäre Work-Life Balance Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf (im Word Format) und Ihre Zeugnisse, g.egan@eurolondon.de Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben. Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird. Wir versuchen, so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Sie Interesse an weiteren offenen Stellenangeboten haben, besuchen Sie uns gerne auf www.eurolondon.de .

  • Do you have experience in leading customer-faced teams, ideally in the retail industry? Your primary goal work is to make our world just a little bit better and going green is not only a saying, but a way to live by for you? Are you looking to join a company that prides itself in being sustainable and donating 1% of their sales to worthy causes? Then you will love Patagonia!! They are in business to save our home planet. Your role will contribute to this mission by setting up and leading our new store in the beautiful city of Amsterdam.   Customer Service Manager Ecommerce (m/f) Amsterdam   Key accountabilities Strategy/Operations:   Develop leading-edge strategies to expand Patagonia’s reach, impact, and quality of customer engagement In collaboration with the Customer Services Representative Ecommerce Deputy Team Leader, gain a first-hand understanding of how customers engage with the brand across all touch points and draw conclusions to continually evolve, improve, and optimize customer service Outline “the service journey” to achieve the customer experience vision, including key benchmarks and measure of success Establish metrics for defining Patagonia’s relationship with customers and define targets for the organization Evaluate the existing customer service technology stack to better understand opportunities and risks Introduce relevant and value-add customer engagement functionality an leverage appropriate emerging innovations as part of the overall customer experience Efficiently manage KPIs, payroll, and budget for the department Liaise with other departments to ensure smooth running of operations Provide all relevant reports on sales and performance metrics   Key accountabilities Strategy/Operations:   Lead and develop the Customer Service team Work with the broader eCom team to define the customer experience vision, set and communicate team goals and strategy. Fister a culture of accountability and continuous improvement Work with the Customer Services Representative Ecommerce Deputy Team Leader to enable training excellence and continuous improvement processes Create a nimble customer service organization that responds quickly to Patagonia’s customers’ needs   Pre-requisites: Ideally 5+ years of experience leading customer-facing teams in a multi-channel international environment Bachelor or Master’s degree or similar years’ work experience Expertise in customer experience with a proven track record of developing customer-facing strategies driving customer satisfaction, tenure and revenue Ability to inspire employee commitment, loyalty and motivation through progressive workplace practices that foster teamwork, open communication, respect, sincerity, helpfulness, courtesy and humility Track record of successfully managing, coaching and mentoring Customer Service teams and delivering excellent Customer Service Good CRM and IT systems experience related to Customer Service Project Management Experience Strong communication skills verbal, written, and visual Capability of streamlining and improving processes and troubleshooting Fluent English, other languages are a plus Budget management experience forecasting and productivity analysis Flexible and adaptable Self-starter attitude A positive outlook, promoting constructive responses to the challenges of work within their team Strong linkage with the Patagonia business and mission statement     If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word format to Giulia Severn – g.severn@eurolondon.de   Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de    

  • Do you have some experience in Office Management as part of a global company? Are you fluent in German and English? Are you internationally minded and do you love working in a fast paced environment? Do you want to join an established and respected company? If yes, then you should read on as this might be an exciting opportunity for you! My Private Investment client in Munich is currently seeking a Receptionist/Executive Assistant Responsibilities: Being the representative of the company as the face of Reception Assisting the Partners in a variety of tasks Organizing travel and meeting schedules General tidiness of the meeting areas and communal areas Administrative and organizational support to colleagues Handling external services in relation to Office supplies Communicating in English and German with customers, clients and colleagues Booking couriers   Requirements: Some experience in Office Management or experience in an office environment Open-minded and hard-working Fluent in German and English   What makes the position exciting? Fast paced environment at a Private Investment company that keeps on growing world-wide Offices in the heart of Munich Specialist in the Finance Industry   Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word format to Grace Egan – g.egan@eurolondon.de. Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de  

  • With so many job adverts out there, it's difficult to see which opportunities are worth investing your time into. So how do you find the right job that helps you grow, earns you enough to be comfortable and provides you with experience for the future to help you move your career forward? The two English speaking temporary positions I am currently recruiting for tick all of those boxes. You will be working on behalf of my internationally renowned client for a period of up to 6 months, supporting one of their internal teams who are in desperate need of staff to support their work. You will gain experience at one of the travel industry's biggest names and be paid well for the time you work. So what's the catch...? I only have two positions to fill. That means only two lucky candidates will get the chance to join this fantastic company. Here's the basics: Hourly rate: £11 Hours: 08:00am - 16:00pm or 09:00am - 17:30pm (37.5 hours a week) Experience required: - Office based customer service experience - Any technical or technical support experience an advantage - European language an advantage Your main responsibility will be to resolve customer queries from businesses over phone, email and live chat. Some of these queries will be technical so we are ideally looking for someone who not only has excellent communication skills but also preferably technical support experience. So what are you waiting for? Are you ready to take the next positive step in your career? If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application!

  • Are you a Dutch or French speaker near to Reading/Berkshire looking for well-paid work with a company that makes a fantastic addition to any CV? I am currently recruiting Dutch or French speakers to work as Business Development Executives for my client in Berkshire. The office is a stones throw from Reading station, which already has great connections to London and nearby counties, but will be even better connected with the introduction of the new Elizabeth tube line later this year. Hours are 7:45am - 4:30pm Monday to Friday with an hour for lunch. You also receive 15 minutes break in the morning and 15 minutes break in the afternoon. Basic salary begins at £26,000 but there is a competitive commission structure allowing top performers to take home over £50,000 per annum. We are looking for candidates who: - Are fluent in Dutch or French - Are Target Driven - Have excellent communication skills - Have great negotiation and persuasion skills Having experience in Customer Services or Business Development, Lead Generation, Sales, Account Management or Telemarketing is a highly desirable but not essential. Responsibilities: - Lead generation for the sales team - Calling both Dutch/Czech and English businesses - Organising meetings with clients - Researching companies - Identifying sales opportunities The company provides training and offers fantastic opportunity for progression for talented candidates. If you think you might be interested please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to hearing from you!

  • Are you a target driven German speaker in Oxfordshire looking for well-paid work for a company that makes a fantastic addition to any CV? We are currently looking for a German speaker to work as a Business Development Executive at one of our well established clients in Oxfordshire. Successful candidates will be paid £12 - £13 an hour depending on experience and will work 37 hours a week 8:00am - 4:00pm or 9:00am-5:00pm Monday to Thursday 8:00am - 3:30pm or 9:00am - 4:30pm on Fridays Responsibilities: - Lead generation for the sales team - Calling both German and English businesses - Organising meetings with clients - Researching companies - Identifying sales opportunities We are looking for candidates who: - Are fluent in German - Have experience in Business Development, Lead Generation, Sales, Account Management or Telemarketing (a huge advantage not essential). - Are Target Driven - Have excellent communication skills - Have great negotiation and persuasion skills If you think you might be interested, please apply with your CV, email t.chau@Eurolondon.com or call on 0207 029 3751.

  • In today's world, it's easy to settle for less. But the ambitious and motivated candidate we are in search of, will always strive for more. And that is the job we are offering: A fresh opportunity and challenge at one of our clients who is not only a house-hold name, but is a multinational company who will offer opportunity for growth, development and progression for a very lucky German speaker. The job is based in a beautiful, modern office and is available on a part-time basis of 4 days a week, however full-time is also available. So what's the job? The job is a large mix of customer service and translation. You will primarily be responding to queries from German speakers to ensure that customer issues are responded to in a timely and professional manner. You will also be translating documents and data in German to relay to the English team. This means that your English and translation abilities must be exceptional for this position. Requirements: - Fluent German is ESSENTIAL. - Experience in customer service preferred(however can be retail or office based) - Experience in translation preferred This is a company who are willing to be patient and will completely train up a candidate who they believe is worth investing time into. Not only will you gain valuable experience, but you will also receive a very competitive of £25,000 to £30,000 depending on experience, in addition to a huge company discount! So what are you waiting for? I have one new exciting opportunity for one lucky German speaker. If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751. I look forward to receiving your application

  • German Digital Marketing Campaign Specialist in Barcelona, Spain DESCRIPTION Are you passionate about the web and new technology? If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you! Responsibilities: * Interaction with customers to solve various issues and provide information; * Respond to user inquiries with high quality, speed, empathy and accuracy; * Gather, analyze and utilize relevant data; * Communication through e-mail, chat, phone, and social media; * Interaction with other company departments; REQUIREMENTS * Native level of German; * Advanced English - both verbal and written; * Strong interest in modern technologies, and advanced computer skills; * Experience in using social medias and networks; * Excellent communication skills and active listening; * Analytical thinking; * Time management skills; BENEFITS *Full time position (39h per week, Monday to Friday) *Salary: 23500€ gross/year up to 2500€ gross/year in bonus *Long Term Contract *Relocation Package: *Flight Ticket *Accommodation *Free Gym Membership *3 weeks of intense introduction training and specific sales training. *A permanent presence of coaches who will facilitate your personal and professional development *Established career path to grow within the project *Continuous training and certifications within Google products *Bi-weekly, monthly or quarterly contests *Employment with the world's largest provider of contact center services *Excellent work environment, great colleagues, social arrangements and personal development *Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team *Office location surrounded by the sea (World Trade Center, Barcelona, Spain) For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Experienced Hotel Manager looking for a new challenge? I am working with a leading UK based brand in the process of opening their first innovative aparthotel concept here in Frankfurt.   This organisation is experiencing considerable growth with their high quality brand of living and co-working brands and Frankfurt is part of that expansion with their first Aparthotel outside the UK.   Be part of an exciting start up phase for this established brand and make your mark as a professional Hospitality Manager    Hotel Manager Duties and Responsibilities As the new Hotel Manager you will be instrumental in the opening of the property here in Frankfurt with the primary goal of delivering great customer experiences, managing a motivated and successful team and developing the overall operational approach for the Hotel. Your role will include • Taking responsibility for the overall performance of the hotel and managing the day to day operations. • Taking responsibility for  cost management, purchasing and suppliers and ensuring complete customer satisfaction with the hotel • Managing and developing the hotel team • Representing the hotel in the local community and supporting sales in order to drive commercial success • Ensuring all health and safety procedures are followed. • Managing all aspects of reporting and liaising with head office in regards to the overall commercial operation of the hotel. • Be part of the continuous growth of the brand in Germany.    Your Background • You will have previous experience in Managing a small hotel or be an experienced operations manager from a high occupancy hotel • You will be looking for a next step in your career with challenges and built in career progression with a growing organisation • People management experience is essential • Fluent German and English Interested? If you meet these criteria then please send your full CV via email to Emma Brady at e.brady@eurolondon.de  

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