***All applicants must be eligible to work in the UK*** Responsibilities: *Meet and exceed targets and KPIs as set by your line manager *Manage the retention of existing customers and upsell products as appropriate *Making a minimum of 10 calls per day; following up on all enquiries; inbound, email and web *Generates new leads through cold calling and contacting leads from events as well as a database of contacts provided *Building strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledge *Completing all required administration and recording of sales through CRM system and other business systems *Building strong relationships with team members and providing flexible pipeline support *Effectively managing your lead pipeline in accordance to quality procedures; meeting KPIs *Build on customer relationships and create referrals from existing customers base *Win and recapture customers lost from the CRM database *Deliver sales presentations, both face-to-face and virtually to demonstrate how company's products can effectively improve student levels of attainment *Keep up-to-date with developments within the K-12 sector that directly relate to company's products and their position within the sector *Provide quotations and complete admin tasks related to the sale *Occasional attendance at exhibitions and conferences *Other duties may be assigned Requirements: *Minimum of 12 months experience working in a sales environment *Experience of outbound calling and consultative selling *Excellent interpersonal, communication skills *Excellent time management and organisation skills *Competent computer skills / knowledgeable in MS Word, Excel and PowerPoint *International market knowledge *Fluent in English and Mandarin oral and written
***Applicant must be eligible to work in the UK*** Our client, a fast-growing education technology company based in London, is looking for a Mandarin-speaking Business Development Manager. The company sells both summative and formative assessment software for reading, maths and early learning to primary and secondary schools. The Business Development Manager is responsible for the development of the Chinese market to generate new business from existing and non-existing customer database to ensure the growth of the company's products across international schools worldwide. Responsibilities include: *Meet and exceed targets and KPIs as set by your line manager *following up on all inquiries; inbound, call and web inquiries *Identify potential new and emerging opportunities within the international schools' market *Present new products and services at every opportunity to generate new business *Build on customer relationships and create referrals from existing customers base *Win and recapture customers lost from the CRM database *Deliver sales presentations, both face-to-face and virtually to demonstrate the products can effectively improve student levels of attainment *Occasional attendance at exhibitions and conferences *Other duties may be assigned Requirements: *Preferably a minimum of 3 years' experience working in a strong sales environment (high-value sales) *Experience of account management *Experience of outbound calling and consultative selling *Excellent interpersonal, communication skills *Strong negotiation skills *Excellent time management and organization skills *Competent computer skills / knowledgeable in MS Word, Excel and PowerPoint *International market knowledge and selling to international markets *Fluent in English and Mandarin in both oral and written What we offer: *Competitive salary, plus commission *25 days annual leave *Company pension scheme (double matching) *Life assurance and personal accident *Income protection scheme *Health Shield Cash Plan *Employee assistance program provided by Health Shield *Interest-free travel ticket loan *Up to 2 volunteer days If you think you have the right experience for this role, please apply with your CV, email email@example.com or call on 0207 029 3799. I look forward to hearing from you!
Our client, a fast-growing education technology company based in London, is looking for a Mandarin speaking Sales Support to assist the Chinese sales team. The company sells both summative and formative assessment software for reading, maths and early learning to primary and secondary schools. Responsibilities *Support sales and marketing efforts by direct prospecting activities via phone and email in order to generate qualified leads *Clearly and accurately position products' features and benefits while qualifying prospects' needs, authority, timeframe to purchase, and budgetary information *Use social media / communities and online resources to identify key contacts within targeted local authorities / accounts and build network of relationships *Respond to live enquiries and requests from our website and other sources *Effectively transfer qualified opportunities to the appropriate BDMs in a timely manner *Assist with the completion of quotations using the Renaissance Quote Wizard and monitoring the state of renewals and retention of customers *Collaborate with marketing and sales teams to design and implement successful lead funnel plans, strategies, and tactics *Build and maintain positive working relationships *Utilise Renaissance Customer Relationship Management (CRM) and marketing automation systems to develop a predictable flow of qualified opportunities *Ensure that all information received from marketing and lead generation efforts is entered into CRM accurately and consistently for proper tracking and follow-up *Contact schools with low or no usage of Renaissance products to investigate how Renaissance can support them using the product again Requirements *Excellent communication (oral and written) and organizational skills, attention to detail and a high level of responsiveness to colleagues, prospects and customers. *Ability to learn quickly and thoroughly the skills and knowledge most pertinent to success (i.e. sales and marketing process, customer needs and product / solution benefits). *Driven to succeed and highly capable of prioritising / managing work load to meet milestones and deadlines; strong time management skills. *Ability to thrive in a fast-paced environment and technology-focused organization. Excellent problem-solving skills and ability to develop new approaches/solutions to achieve targets If you think you have the right experience for this role, please apply with your CV, email firstname.lastname@example.org or call on 0207 029 3799. I look forward to hearing from you!
Our client, a luxury hotel group based in Central London, is looking for an experienced Mandarin speaking Sales Manager. Duties: *Establish key relationships with corporate clients with special focus on Luxury Accounts and agencies to ensure maximum exposure and increase revenue *Develop and continually enhance relationships with key corporate, business and travel industry accounts. *Generate and drive initiatives to increase market share in existing markets and maximise new business development opportunities *Prepare and send requested proposals and contracts to designated potential clients. *Use negotiating skills and creative selling abilities to close on business and prepare, negotiate and execute sales/catering contract *Uses outside sales calls to solicit existing and new guests *Representing the business at conferences, trade fairs and networking events Maximising new business development opportunities *Regular reporting keeping management apprised of performance versus plan is in place. Review/evaluate end-of-month reports of your hotel Requirements: *Fluent in Mandarin and English (written and spoken) *Previous hotel sales experience essential, with ability to demonstrate success in developing existing and new business. *Ability to identify, implement and execute sales strategies and account plans. *High degree of impact and influence within all levels of Operations. *Proactive approach, with strong drive for results and a track record of achievement. If you think you have the right experience for in this role, please apply with your CV, email email@example.com or call on 0207 029 3799. I look forward to hearing from you!
Responsibilities: *You will be the primary point of contact for Landlords and Tenants throughout the tenancy, liaising with our in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date. *Where any insurance claims are necessary, you will raise the claim on the Landlord's behalf, arrange quotes and bring the claim to a successful conclusion. *You will visit all of the properties in your portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found. *Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine. *You will ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements. *At the end of the tenancy you will analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return. *You will provide direct support to the Head of Property Management and Property Management team. Requirements *Proficient in Landlord and Tenant law *Methodical in your working, ensuring inquiries are prioritized and dealt with efficiently; *Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, Wechat, Whatsapp); *Able to work independently and be responsible for organizing own diary and workload, including managing appointments to inspect properties; *Fluent in English and Mandarin
A globally operating and prestigious Investment firm is currently seeking Customer Service Representative with language skills to provide a first class service to their customers! Customer Service Representative – Excellent English plus at least one of Japanese, Chinese, French, Italian, French, Portuguese, German Frankfurt region, Full-time, Permanent, GFAW 322133 The Role: Once you have completed an intensive training introduction, you will be part of a team of 15 and will be responsible for the following: • Taking inbound calls in a service centre environment • Processing and interpreting client concerns, wishes and demands • Account activation and maintenance • Providing explanations on procedures • Educating clients on products • Ensuring high-levels of client satisfaction at all times The Requirements: My client would like to see a Degree level qualification or similar. If you have experience in the financial services/banking industry this is an advantage but not a must! You should present yourself professionally and be comfortable liaising with your clients on a remote basis. Other requirements include: • Excellent English plus at least one of Japanese, Chinese, French, Italian, French, Portuguese, German • Ideally at least two years in a customer service role • Previous experience in a call or service centre environment is ideal • Good MS Office skills Why Apply? • You are being offered the opportunity to join an established, international and ultimately progressive company • The chance to be a part of this exciting new department and take part in an intensive 4 week training course • The chance to work in an international environment where you can use your languages daily If you are interested please send your English CV to Anna via firstname.lastname@example.org Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de