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  • Are you a determined, enthusiastic, friendly Japanese speaker with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent Japanese to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Japanese and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Japanese and English, both written and spoken Min 1 year experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both Japanese and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Japanese Customer Service Support Are you looking for a new challenge? Are you fluent in Japanese and English and enjoy dealing with people and being part of a team? I am currently recruiting for a successful gambling company. They are looking for fluent German speakers to join their customer service team. Experience in Customer service is required. What you are going to do: *Answer chats and emails to customers accurately *Provide excellent customer service in an expedient manner *Identify, research, and resolve customer issues. *Improving customers knowledge and help them *Improving the overall performance of the team *Proving problem-solving skills *High level of attention to detail *Clear thinking and problem solving What you have to have: *Customer orientation *Fluent English and Japanese Speaker *Efficient problem solving *Stress-resistant *High level of attention to details *Team skills *Professional and friendly manner when interaction with customers *Clear thinking and problem solving *Happy to work evenings and days shifts Salary: 25 K Working hours: Any 5 days out of 7 (pro rota) Nearest station: Victoria Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • A world's leading bank is recruiting for their head office team. This is a once in a life time opportunity to work for one of the worlds leading banks. So a little bit more about the role: Responsibilities: To provide customers with excellent support on commerce and various banking products and to respond to any enquirers. *Being the first point of contact for customers via email or telephone. *Data input and processing *Data and information management, including the sorting and filing of documentation *Providing management information, such as record data or market data in relation to the customer dealings, as required. *Identify the customers performances for anti-money laundering *To support your colleagues when needed. *Ad hoc duties as allocated by the Head of Customer Support Knowledge, Skills and Experience: * Must be fluent to native level in: Japanese *Makes sure accuracy and quality in all aspects of the role *Conveys first class customer service and takes personal accountability for resolving customer related matters. *Works co-cooperatively and efficiently with others, making a full involvement to effective team performance. *Is proactive in identifying ways to develop the role and improve processes *Banking industry knowledge Essential: *Excellent organisational and time management skills

  • Do you want to work for one of the largest international general trading companies? Are you a flexible team player with proven administrative and sales coordination experience? Do you have excellent Japanese language skills? Then continue reading! International trade consultant is looking Japanese Speaking Sales and Operations Coordinator to join their multicultural team based in the City of London. The role involves providing administrative support to London and International Offices, with a focus on import/export and logistics. Your will be responsible for: *Japanese/ English translation. *Processing and coordinating client's shipments, orders, payments. *Organising business trips for clients and colleagues, attending meetings and events. *Handling customer and headquarters enquiries such as hotel bookings, transport arrangements, restaurant bookings, arranging meetings etc. *Ensuring that the appropriate Company procedures are being followed. Requirements: *Native level written and verbal skills in both Japanese and English *Experience of import/export and logistics *Attention to detail, excellent customer service and organisational skills *Flexibility, time management skills, research skills *Strong Excel skills *Good time and task management *Ability to work in a cross-cultural environment Benefits: *Work for one of the largest Fortune Global 500 companies *Discretionary annual performance related bonus *Medical and Dental insurance *Company pension If this is what you are looking for and you have the required skill set please call me on 020 7029 3799 or email your CV in Word format to v.vasilevska@eurolondon.com. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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