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  • We are recruiting for German speakers for several positions! If you are looking for a job and you would like to keep growing your experience in prestigious companies read on.. Responsibilities *First point of contact with German speaking and international customer. *Ensuring all complaints, payments, return, notifications, cancellations and email are responded. *Checking documentation, good communication and effective. *Providing an exceptional/effective customer service during the process and after sales. *Assisting customers with their technical and software related problems Answering questions of products via telephone, email and internet Profile required *Excellent German skills. *Acquainted with reservation systems e.g. take on bookings, the suppliers booking systems, book tickets.. *Tourism experience will be desirable *Experience on the phone with customers: e.g. call centre *Passion for customer service *Restaurant/ Hospitality experience *2 years experience providing customer support would be ideal - preferably in a software support environment *Working knowledge of current Microsoft Windows operating systems   If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

  • Dutch Native Speaking Contact Centre Trainer Are you looking for a new challenge? Are you a fluent Dutch and English speaker with 1 additional language (French, Spanish or any other Nordic language) and enjoy managing projects? I am currently recruiting on behalf of a successful, global company that helps business to increase their sales and generate new customers. They are looking for fluent Dutch speakers to join their training team. You will be responsible for the whole cycle of the project, including recruitment, training and development of the new teams for a specific project. You will be travelling 70% of the time, managing the whole process until you finish the global projects. This could take between 2 and 6 weeks abroad. We are looking for someone very flexible with working hours and someone who can easily fly all around the world with short notice. You have to have: * Training experience in a call centre environment * Fluent Dutch/French/English speaker or Dutch/Spanish/English or Dutch/English and any Nordic language * Efficient problem solving * Stress-resistant * Team player skills * Flexibility with frequent travel You will get: *Competitive salary *Travel package covered by the company *Opportunity to visit new countries *Amazing career progression

  • Do you enjoy speaking with customers? Would you like to work for an international company? Would you describe yourself as energetic and enthusiastic? Then I have the perfect job for you!   My client is looking for a Customer Service Representative (m/f) Karlsruhe   Your new employer Our client is one of the world’s top 10 public SaaS companies and market leader in communication, customer engagement and support solutions, based in Boston. With millions of customers across the globe they are constantly looking to expand their business also in Germany, which is why they are looking for a new addition for their team in Karlsruhe.   Your day – to – day duties will include Provide full customer service experience to customers via telephone and online channels Ensure customer satisfaction Define, research and resolve issues quickly and accurately Address billing and pricing inquiries for customers Share feedback with other business areas such as Finance, Marketing, Development and Product Management Generate new and renewal sales The ideal candidate should have the following qualifications: Bachelor’s degree or equivalent Fluent in English and German, French is a plus Excellent customer service skills Ideally experienced in working in a fast – paced environment 1 year of relevant experience   Interested? If you meet these criteria then please send your CV to Yasmin Schulz at y.schulz@eurolondon.de . I look forward to hearing from you!   Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com .      

  • Are you a determined, enthusiastic, friendly individuals with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company within the Fashion and Lifestyle industry is currently looking for a Customer Service Representative with Wholesale experience to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in English, both written and spoken Must be experienced in Wholesale Customer Service Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Preferably have an interest in the Fashion and Lifestyle industry Given the nature of the role candidates must have excellent command of English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Bilingual Wholesale Customer Service Representative Are you looking for a new challenge? Are you fluent in English and speak a second language, enjoy dealing with people and being part of a team? I am currently recruiting for the world's footwear designer and distributor company. Office is based in Leicester Square. Job description: Responsible for all order entry and order modifications. Expedite customer orders, cancellation or any changes Responsible for the picking of orders Provide excellent after-sales service, by dealing with returns and credits. Aware of monthly forecast figures. Run/update appropriate reports on a daily, weekly and monthly. Skills: Warm, friendly, dynamic individual who has an eye for details Fluent English and any other European language B2B experience Wholesale experience A passion to help people Highly motivated, a team player and motivated self-starter Ability to work well under pressure Benefits: 26K - 30K per year Monday to Friday (enjoy your weekend) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Dutch Wholesale Customer Service Representative Are you looking for a new challenge? Are you fluent in Dutch/ French and English and enjoy dealing with people and being part of a team? I am currently recruiting for the world's footwear designer and distributor company. Office is based in Leicester Square. Job description: Responsible for all order entry and order modifications. Expedite customer orders, cancellation or any changes Responsible for the picking of orders Provide excellent after-sales service, by dealing with returns and credits. Aware of monthly forecast figures. Run/update appropriate reports on a daily, weekly and monthly. Skills: Warm, friendly, dynamic individual who has an eye for details Fluent English and French or Dutch B2B experience Wholesale experience A passion to help people Highly motivated, a team player and motivated self-starter Ability to work well under pressure Benefits: 26K - 30K per year Monday to Friday (enjoy your weekend) Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • German Customer Service Representative - Limerick, Ireland DESCRIPTION Are you ready to start a new career in Limerick? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP. JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users' requests through multiple contact channels It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs. REQUIREMENTS *Native level in German B2 level of English *Politeness, courtesy and good communication skills. *Time management and multitasking abilities. *Ability to work in groups. *Flexibility in working hours and ability to work in shifts. *Software skills. WHAT'S ON OFFER FOR YOU Basic Salary of €25000 PA *Paid training to keep you up to date on products and procedures. *Excellent career advancement opportunities. *International working environment. *Company-organized festivals, parties, excursions etc. throughout the year. For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Czech Customer Service Representative - Limerick, Ireland DESCRIPTION Are you ready to start a new career in Limerick? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP. JOB DESCRIPTION As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users' requests through multiple contact channels It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs. REQUIREMENTS *Native level of Czech B2 level of English *Politeness, courtesy and good communication skills. *Time management and multitasking abilities. *Ability to work in groups. *Flexibility in working hours and ability to work in shifts. *Software skills. WHAT'S ON OFFER FOR YOU Basic Salary: €25000 PA *Paid training to keep you up to date on products and procedures. *Excellent career advancement opportunities. *International working environment. *Company-organized festivals, parties, excursions etc. throughout the year. For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • The world's leading luxury jewelry retailer is recruiting for their head office team. This is a once in a life time opportunity to work for one of the worlds leading brands. So a little bit more about the role: Responsibilities: * Being the first point of contact for customers via email and telephone *Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary. *Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor and to ensure a suitable solution. About you: *Excellent experience with Customer Care in an office environment or in a retail shop *Excellent written and verbal communication skills. Fluency in either German, French, or Spanish needed. *Excellent written skills and excellent communication skills *Able to take initiative *Excellent eye for detail and good organizational skills *Experience with Microsoft packages

  • German Speaking Customer Service Advisors Needed! Are you a fluent German speaker? Are you looking for an amazing new career in customer services in a dynamic London office? Stop right there!! We are looking for German speaking customer service advisors - no experience needed - just good, positive, enthusiastic candidates! Ideally candidates will have some experience working on the telephone with great communication skills. Duties will involve: - Inbound calls, emails and online chat - Customer service duties Key skills will be: - Attention to detail - Communication skills - Enthusiastic - Professional - Due to the nature of this role candidates must be fluent in both English and German What you'll get?! - £22,000 per annum (paid pro rata) - This role is expected to last until the end of Jan 2020. There may even be the opportunity to go permanent at the end! - A fantastic, creative and energetic work environment! - The chance to use both your German and English - Full time hours (37.5 per week) - There will be 1 weekend shift per month but in exchange for this you'll get a day off during the week - Free tea, coffee, cereal, fruit - Great staff discount - Eligible for up to 10% bonus If you think you would be suitable for this role please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

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