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Rezeptionist /in

Do you have previous experience as a receptionist, guest relations or concierge for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you!

Our client, a global and renowned law firm, is currently seeking the worlds best

Receptionist (m/f)
Full Time in Frankfurt

Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must.

Responsibilities:

As a receptionist of this prestigious law firm you will alongside -12 other colleagues - cover the Reception from 7:30- 21:30 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following:

  • Processing incoming phone calls
  • Welcoming clients and visitors to the office
  • Ensuring tidiness and a good standard of housekeeping in the reception and other client areas.
  • Ordering and preparing catering for client meetings.
  • General Office Duties
  • Developing and maintaining relationships with client representatives  
  • Checking meeting rooms and the office in general in order to ensure presentable and tidy space.

Requirements:

My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include:

  • Very good written and verbal communication skills
  • Pleasant, approachable and professional "can do" attitude.
  • Strong ability to develop and maintain excellent relationships with the team, internal and external customers
  • Fluent German and English (both written & spoken)
  • Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity
  • A hotel or office orientated education
  • A professional attitude and lots of common sense
  • Ideally a minimum of 2 years experience in a similar role or office environment

Why Apply?

As new member of the reception team you will

  • Have the opportunity to work at an international organisation and use your English everyday
  • Be part of a young team
  • work in the heart of Frankfurt, in an easy to reach historical building with a nice terrace for the summer (and sunny days in the winter) and a gym for the winter (and summer)

Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you!


If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessig@eurolondon.de or call 0049 (0)69 219320.

 

Hebrew Customer Service Representative

Hebrew Speaking Customer Support

Are you looking for a new challenge?

Are you fluent in Hebrew and English and enjoy dealing with people and being part of a team?

I am currently recruiting for a successful, global company that helps people live a better life in more than 20 countries. They are looking for fluent German speakers to join their customer service team. Experience in Customer service would be advantageous but not necessary as full training will be provided.

Job description:

Handle calls or emails in English and Hebrew as assigned by management, ensuring individual targets are met on a daily basis
Enter appropriate and correct data in respective data systems
Work towards SLA's as set by management
Ensure all communication with customers and distributors is of a professional standard and meets the expectations set out by the business
Carry out all other tasks as assigned by the management team
Strive for a first time resolution to all enquiries via call, email and social media
Support CRM, quality and incident management together with other administrative tasks
Update job knowledge about new product information, business processes or IT tools; participating in educational opportunities.
Skills:

Customer orientation
Fluent English and Hebrew Speaker
Efficient problem solving
Stress-resistant
Ability to calmly respond to customers
Ability to develop trusting relationship with customers
Team skills
Professional and friendly manner when interaction with customers
Benefits:

22 K per year
Monday to Friday job (enjoy your weekend)
Barista in office for you! (tea, coffee, latte, mocha, juice, etc -all free)
Free breakfast
Gym membership

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

German Operations Representative

German Operations Representative

Are you looking for a new challenge?

Are you fluent in in German and English and enjoy dealing with people and being part of a team?

I am currently recruiting for a successful company in travel industry. They are looking for fluent German speakers to join their Operation Team. Experience in Customer service and financial sector is essential.


What you will be doing:

*Dealing with invoicing, statements of account and other enquiries
*Dealing with loan book transactions and reconciliations
*Dealing with late payments and collections
*Dealing with repayments
*Dealing with new clients, taking enquiries, payments

What we are looking for:

*Self-motivated person
*Fluent German and English level
*Experience in a customer service with telephone/call centre experience is beneficial
*Experience in finance is beneficial
*Strong spoken and written communication skills
*Quick learner
*Attention to detail
*Strong computer skills

Benefits:

*26-28 K per year
*Monday to Friday job (enjoy your weekend)
*Working office hours
*Opportunity to be a part in a high growth start up company
*Friendly team
*Amazing location: Central London

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Hebrew Customer Service Representative

Hebrew Speaking Customer Support

Are you looking for a new challenge?

Are you fluent in Danish and English and enjoy dealing with people and being part of a team?

I am currently recruiting for a successful, global company that helps people live a better life in more than 20 countries. They are looking for fluent German speakers to join their customer service team. Experience in Customer service would be advantageous but not necessary as full training will be provided.

Job description:

Handle calls or emails in English and Hebrew as assigned by management, ensuring individual targets are met on a daily basis
Enter appropriate and correct data in respective data systems
Work towards SLA's as set by management
Ensure all communication with customers and distributors is of a professional standard and meets the expectations set out by the business
Carry out all other tasks as assigned by the management team
Strive for a first time resolution to all enquiries via call, email and social media
Support CRM, quality and incident management together with other administrative tasks
Update job knowledge about new product information, business processes or IT tools; participating in educational opportunities.
Skills:

Customer orientation
Fluent English and Hebrew Speaker
Efficient problem solving
Stress-resistant
Ability to calmly respond to customers
Ability to develop trusting relationship with customers
Team skills
Professional and friendly manner when interaction with customers
Benefits:

22 K per year
Monday to Friday job (enjoy your weekend)
Barista in office for you! (tea, coffee, latte, mocha, juice, etc -all free)
Free breakfast
Gym membership
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Latvian Customer Service Executive

Are you a determined, enthusiastic, friendly Latvian speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company within the Health and Wellness industry is currently looking for a Customer Service Representative with fluent Latvianto be a part of their growing team in central London!

Within your role, you will be providing excellent service support for a wide range of customers in Latvian and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have.

Responsibilities:
Fluent in Latvian and English, both written and spoken
Ideally have experience in a Customer Service or Retail
Possess a professional, helpful and friendly telephone manner
Demonstrated interpersonal skills and ability to work as part of a team or independently
Strong communication skills, able to work in a fast paced environment
A strong team player
Preferably have an interest in the Health or Wellness industry

Given the nature of the role candidates must have excellent command of both Latvian and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

Hebrew Customer Service Executive

Are you a determined, enthusiastic, friendly Hebrew speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company within the Health and Wellness industry is currently looking for a Customer Service Representative with fluent Hebrew to be a part of their growing team in central London!

Within your role, you will be providing excellent service support for a wide range of customers in Hebrew and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have.

Responsibilities:
Fluent in Hebrew and English, both written and spoken
Ideally have experience in a Customer Service or Retail
Possess a professional, helpful and friendly telephone manner
Demonstrated interpersonal skills and ability to work as part of a team or independently
Strong communication skills, able to work in a fast paced environment
A strong team player
Preferably have an interest in the Health or Wellness industry

Given the nature of the role candidates must have excellent command of both Hebrew and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

Latvian/Hebrew/ Danish Customer Services

We are recruiting for Latvian/ Hebrew and Danish speakers for several positions!
If you are looking for a job and you would like to keep growing your experience in prestigious companies read on...

Responsibilities

*First point of contact with Latvian/ Hebrew and Danish speaking and international customer.
*Ensuring all complaints, payments, returns, notifications, cancellations, and email are responded.
*Checking documentation, good communication and effective.
*Providing an exceptional/effective customer service during the process and after-sales.
*Assisting customers with their technical and software related problems
Answering questions of products via telephone, email, and internet

Profile required

*Excellent Latvian/ Hebrew and Danish skills.
*Acquainted with reservation systems e.g. take on bookings, the suppliers booking systems, book tickets...
*Tourism experience will be desirable
*Experience on the phone with customers: e.g. call center
*Passion for customer service
*Restaurant/ Hospitality experience
*2 years experience providing customer support would be ideal - preferably in a software support environment
*Working knowledge of current Microsoft Windows operating systems


If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

French Speaking Market Researcher

French speaking Market Researcher

* Market Research - telephone based interviewing
* Well established Market Research company based in the heart of London
* Working on various exciting projects within different industries
* Monday to Friday- Hours are 8am - 4pm
* It is a Temporary position so that would mean there is no notice period and gives you more flexibility

For this position you would ideally need to be:
Fluent to a native level in: French
Fantastic communication skills
Good telephone manner

German OR Italian speaking Luxury Customer Services

The world's leading luxury jewelry retailer is recruiting for their head office team. This is a once in a life time opportunity to work for one of the worlds leading brands. So a little bit more about the role:

Responsibilities:

* Being the first point of contact for customers via email and telephone

*Managing all customer needs and questions; chasing orders, resolving simple technical issues and forwarding customers queries to the significant teams where necessary.

*Reply to any customer complaints; making sure the highest levels of support and service are given and co coordinating with the customer care supervisor and to ensure a suitable solution.


About you:
*Excellent experience with Customer Care in an office environment or in a retail shop

*Excellent written and verbal communication skills. Fluency in either German or Italian.

*Excellent written skills and excellent communication skills

*Able to take initiative

*Excellent eye for detail and good organizational skills

*Experience with Microsoft packages

Senior Customer Success Manager (m/w)

Du teilst die Begeisterung für die digitale Welt und Medien? Technische Affinität und Kundenorientierung zeichnen Dich aus? Im Customer Service konntest Du schon gute Erfahrung sammeln?

 

Wenn das auf Dich zutrifft, sollten wir uns unterhalten!

Mein Kunde, ein bekannter Anbieter im Verlagsbereich in München, sucht einen

Senior Customer Success Manager (m/w)

Das machst Du:

  • Direkte Kundenbetreuung vom Onboarding bis hin zur potentiellen Weiterentwicklung
  • Einarbeiten neuer Mitarbeiter
  • Funktion als Schnittstelle zu IT, Sales, Marketing und Management
  • Pflege der internen Systeme und Weiterentwicklung von Prozessen und Produkten
  • Marktanalysen und Kundenfeedback zur Qualifizierung von Produkten nutzen

Das bist Du:

  • Studium / Ausbildung im Bereich der Medien, Marketing oder Wirtschaftsinformatik
  • Gern 4-6 Jahre Berufserfahrung  im Customer Service für B2B Endkunden im Bereich Medien, Journalismus oder Verlag
  • Fließende Deutsch- und gute Englischkenntnisse in Wort und Schrift
  • Kenntnisse in: SEO, E-Commerce, Social Media, Ticketsystemen (z.B. Jira)

Das bekommst Du:

  • Innovativer Arbeitsplatz in einem wachsenden Unternehmen mit Start-Up-Flair
  • Lukrative Vergütung inkl. Altersvorsorge
  • Kaffee, Getränke und ein abwechslungsreiches Mittagessen gehören zum Programm
  • Flache Hierarchien und viel Gestaltungsspielraum, Ideen werden hier gehört

Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format und Ihre Zeugnisse an Philip Karstedt, p.karstedt@eurolondon.de. Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.

Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben.  Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird.

Wir versuchen so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Sie Interesse an weiteren offenen Stellenangeboten haben, besuchen Sie uns gerne auf www.eurolondon.de.

French Speaking Customer Support

If you are a German/French speaking Customer Service who would like to join a prestigious company read on…

Responsibilities
*Handle calls or emails in English and French or German as assigned by management, ensuring individual targets are met on a daily basis
*Enter appropriate and correct data in respective data systems
*Work towards SLA's as set by management
*Ensure all communication with customers and distributors is of a professional standard and meets the expectations set out by the business
*Carry out all other tasks as assigned by the management team
*Strive for a first-time resolution to all inquiries via call, email, and social media
*Support CRM, quality and incident management together with other administrative tasks
*Update job knowledge about new product information, business processes or IT tools; participating in educational opportunities.


Profile required
* Customer orientation
* Outstanding and pro-active communication skills (listening, inquiring relevant information leading to efficient problem solving)
* Resilient, stress-resistant
* Ability to calmly respond to customers/FPs even in unpleasant situations (worried, frustrated or angry customers/FPs)
* Ability to develop a trusting relationship with customers/FP
* Team skills (supporting other team members and providing answers to questions to other colleagues)
* Professional and friendly manner when interacting with customers/FPs

Experience in Customer service would be advantageous but not necessary as full training will be provided.

Given the nature of the role, candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

German Customer service

We are recruiting for German speakers for several positions!
If you are looking for a job and you would like to keep growing your experience in prestigious companies read on..

Responsibilities

*First point of contact with German speaking and international customer.
*Ensuring all complaints, payments, return, notifications, cancellations and email are responded.
*Checking documentation, good communication and effective.
*Providing an exceptional/effective customer service during the process and after sales.
*Assisting customers with their technical and software related problems
Answering questions of products via telephone, email and internet

Profile required

*Excellent German skills.
*Acquainted with reservation systems e.g. take on bookings, the suppliers booking systems, book tickets..
*Tourism experience will be desirable
*Experience on the phone with customers: e.g. call centre
*Passion for customer service
*Restaurant/ Hospitality experience
*2 years experience providing customer support would be ideal - preferably in a software support environment
*Working knowledge of current Microsoft Windows operating systems


If you felt that could be you, quick apply or send your CV to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.


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