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  • Customer Services Agent - 6-8 Weeks - Oxford Are you passionate about customer services? Do you speak English fluently plus one other European language? We may have the perfect role for you! Worksite Location: Oxford Title: Business to Business Customer Service Representative Our client is a leading travel review company and they are seeking a temporary worker for 6-8 weeks to start on Monday 17th June. This is a full time role and hours would be worked between 8-430 or 9-530 Hours: 37.5 standard working hours Lunch: 1-hour unpaid lunch period Pay Rate: 11 / hour We are looking for candidates with ideally 1-2 years experience in customer services. Ideally candidates will have: - some experience in technical troubleshooting/tech support - history in problem solving and customer support - good communication skills - some experience in banking or insurance would be beneficial - fluency in English given the nature of the role What You'll Do: - Customer Care - Responding to queries via LIVE CHAT and EMAIL - B2B customer services - Setting up new accounts - Trouble shooting - Booking or reservations questions Why would this be a great role for you? This is a fantastic opportunity to work in a fast paced environment using your previous experience in customer support. This is a leading company in the travel sector and great chance to use your languages and work in a fast growing team. If you are available immediately, up for a challenge and free for the next 6-8 weeks, please get in touch! Please send your CV to c.grosvenor@eurolondon.com in WORD format. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Are you a fluent Vietnamese speaker? Are you looking for a bit of temp work to gain some experience in the research sector and earn a bit of extra money!? Stop right there! We might have the perfect role for you! We are looking for a Vietnamese speaker for a short temp role for 3-4 weeks. This will be for a big research and innovation company in central London and your tasks would be: - Conducting phone research in Vietnamese - Given the nature of the role it would be early mornings or night shifts Ideally suitable candidates will have some market research experience. Given the nature of the role candidates must be fluent to native level in Vietnamese and English. If you feel you have the right skills to carry out this role please send your CV in WORD format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • We are looking for a part time Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is for 8 hours per week and hours must be worked between Monday to Friday 9am - 5.30pm with an early finish on a Friday! This is an ideal position for candidates who are looking to work around other commitments. Please note that there is no option for this role to offer full time or permanent hours so only candidates looking for part time work will be considered. Do you speak English and Swedish fluently? Do you pride yourself on providing excellent customer service and support? If so, we have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Swedish which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Swedish which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Swedish * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * 9-month contract with 8 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! * A fun, hard working and ambitious environment which offers many perks such as social activities including yoga, foosball tournaments and movie nights. Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

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