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  • When you hear Alternative Investments and RfPs does it sound familiar? Do you value an international, modern company with an employer-focused work-life balance?   My Client, a Private Equity firm in the heart of Munich is looking for you!   Sales Support Specialist (m / f) The Role: - Creating sales presentations for investor appointment - Preparation of all relevant documents (RfPs) - Answering investor enquiries - Creating and evaluating analyses and optimisations for alternative investments - Market analysis - Development of marketing topics Your background:  - Completed degree in economics or comparable - Fluent German and English spoken and written, other European languages are an advantage - Ideally at least 3 years professional experience in finance, consulting, asset management - Open, motivated, organized and analytical to work successfully in a team Why Apply? - Attractive remuneration structure, including sports and training opportunities - Emerging international company with "open door policy" - The opportunity to create structures and actively participate in growth If this position is interesting for you and you want to apply, hit Quick apply or send your CV directly to Anna Cardano, a.cardano@eurolondon.de.   Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Currently in a Level 1 or 2 Technical Support role and is looking for a step up? Do you have experience in Client Servicing?  Strong understanding of fundamental IT Concepts? Then read on!    Our client, an established global player in the FINTECH industry is looking for a Technical Client Services Manager to join their growing team.    Key Responsibilities: Assist account managers and clients with “go live” and resolve connectivity and technical issues with our Java-based client software via phone and email Assist with identification of software bugs and work with internal teams to manage through to resolution Resolve technical problems or business workflow issues during initial client communication Investigate and manage trading problems Assist clients identify issues with underlying hardware infrastructure Perform regression testing of full range of products and features on our platform Effectively manage the escalation process for any incidents that cannot be resolved immediately   Key Requirements:  2-3  years of relevant Level 1 & 2 Support Experience Strong communication skills is a MUST Working experience in Banking OR Financial Services OR FINTECH;  client services, middle office, back office of a global markets sales & trading division or other FX or treasury environment would be a PLUS Good academic background, degree educated (minimum Bachelors, in a Computing based discipline, other degree subjects will be considered depending on experience) Good experience and understanding of fundamental IT concepts (Java, TCP/IP, Linux/Unix, Windows, web technology, log file analysis, performance / connectivity trouble-shooting)   Good organizational skills, ability to work under pressure and to meet tight deadlines Ability to communicate technical/product information to a non-technical audience Excellent sense of customer service (detail- and service-oriented) Self-motivated with a proactive and consistently high output work ethic    Applicants who can start on short notice/immediately is a BONUS! Interested in taking the next step as a Technical Client Services Manager? If you meet these criteria then please send your full CV via email to Joanne Zechariah at j.zechariah@eurolondon.de   I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Our client is looking for a Customer Success Specialist within the field of accounting software. This role suits candidates with experience in operations, project and change management. You should be data driven with the ability to translate customer issues into tangible stories that engineers and product teams can use to develop new solutions. Responsibilities You will troubleshoot, understand, and collect data on complex issues working towards resolution with engineering and product teams. This role is pivotal in accelerating product features or workflows enhancements to support Customer Success specialists in their daily job with customers. You will ensure a fluid communication regarding escalations, issue resolution, and own testing and communication back to the Customer Success team before releases and launches. You will also help run experiments, lead projects that provide insights and learnings on customers’ behaviour. You will consistently demonstrate good judgment in selecting methods and techniques for obtaining solutions to solve big customer problems. You will act independently in determining methods and procedures on new assignments. Specific responsibilities include: Uses Voice of Customer reports from multiple channels to identify and categorize customer issues Performs root cause analysis of customer issues and turns data into actionable information Manages emerging product issues and drives a rapid, coordinated response across product management, marketing and support. Creates mitigation plans for customer problems that cannot be otherwise addressed Provides feedback and drives process improvements in service delivery to optimize customer experience and facilitate documentation required to drive product improvements Ability to run experiments/test that provides insights and learnings on customers’ behavior Applies detailed understanding of customer requirements to contribute to the development of an offering’s usability and overall customer experience. Support approach and process overview for product roadmaps Support designs for offerings Exerts some influence on the overall objectives and long-range goals of the organization Strong Supportability networks and effective processes with Design, Developer and Product groups, so that identified problems and opportunities are effectively prioritized and addressed Understands how Customer Success plays a key role in the social and mobile world   Profile Required Ability to synthesize data, identify root cause of issues, develop recommendations and influence decision makers Strong business and financial acumen. Previous experience in accounting or financial services or working with accounting software Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes Excellent written and verbal communication skills In French and English; Ability to communicate technical and business requirements, business cases and other findings across organizational levels Strong presentation and influencing skills to lead change with technical and non-technical teams Proven ability to use MS Office applications, in particular Excel and PowerPoint. Experience with Access, Text Analytics and Business Objects or similar reporting tools a plus Results oriented, while respecting people and maintaining integrity without compromise Change agent and a facilitative team leader with a strong desire to achieve results     Salary approx. 45K€   Please send your CV to m.collins@eurolondon.fr   Please note that only shortlisted candidates will be contacted. Candidates must have valid working papers for France.  

  • I am working with a leader in global forecasting and quantitative analysis. Their worldwide client base comprises more than 1,500 International Corporations, Financial Institutions, Government Organisations and Universities. They are looking for a candidate who wants a foot in the door of a company that is growing and will continue to do so. With offices around the world, they employ 300 people, including 200 economists and analysts. Their best-of-class global economic and industry models and analytical tools give them an unmatched ability to forecast external market trends and assess their economic, social and business impact. They offer a comprehensive portfolio of publications, databases, and analytical tools on a subscription basis as well as bespoke consultancy services such as Thought Leadership and Economic Impact studies. To strengthen their team in Frankfurt they are seeking a new Business Support Coordinator to help support the sales team both from a marketing, events and client support perspective.   Business Support Coordinator – Events and Marketing   The Challenge This position will be an integral part of the growth plans for the EMEA region and is a fantastic opportunity to join a growing organisation and get your foot in the door and really learn and develop your career with a growing organisation that invests time in to its employees in order to make them successful. As the Business Support Coordinator you will be supporting the European Business Development team, the Managing Director and the Administration Manager in both Event Management and Marketing activities As an organised and proactive individual you will be passionate about event management, organisation and marketing and really enjoy supporting the sales activities of the team.   Your role will involve the following • Develop an annual schedule for events in order to raise brand awareness within the region • Organise and manage events, negotiate venue offers • Create event registration and invitations • Manage and send invitations while keeping information up to date in the CRM system • Create reports and statistics from the CRM system and track information • Manage various client requests • General Marketing around events   The Right Candidate You will be looking to develop your career in an event organisation and administration role with a focus on marketing • You will have recently completed your Business, Finance or Economics focused Education • You will be confident on the phone and enjoy working with clients • Strong organizational skills, with the ability to work on multiple projects with multiple deadlines with excellent attention to detail • Excellent listening, oral, and written communication skills • Ideally previous event organisation experience • Ability to work independently after training and manage priorities • Fluent German and English is essential: further European languages are of advantage   The Benefits This is a fantastic opportunity for a candidate looking for a role where you can really learn and develop your skills. This is a varied role where you will be very hands on with varied tasks.   This company is offering a competitive salary package depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. Interested? If you meet these criteria then please send your CV to Emma Brady, at e.brady@eurolondon.de  

  • One of the world's major bank is currently recruiting for a German speaking Fraud Analyst. Are you a person who has an interest in the financial industry but doesn't know how to get your foot in the door? This is your TIME and CHANCE to finally have your dream job in the Financial Industry! A little bit more about this position: *You will be responding to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients. *You will aid with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity. *You will build the credit card replacement orders and completes shipping materials. *Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more experienced fraud analysts. For this position you would ideally need to be: Fluent to a native level in: German Fantastic communication skills Willingness to learn and develop Good telephone manner Some experience within the financial industry would be a benefit. If this sounds like your dream job, what are you waiting for, APPLY NOW!

  • This role sits within the Loans Admin team based in Central London. My client is a world renowned financial institution with branches across the globe. They are seeking a proactive, organised and experienced loans administrator to join the team in London as well as supporting the Frankfurt based team where required. RESPONSIBILITIES: -Efficient and timely administration of loan portfolios, and ensuring that these are compliant with internal standards -Input of generated limits within SAP system -General review of loan documents -Maintenance of current accounts and statements relating to lending transactions -Internal communication in German with all offices and other third parties -Coordination and collection of fees where required -Sharing and compiling monthly reports SKILLS/EXPERIENCE REQUIRED: - Educated to A level standard or equivalent - Full professional working fluency in German (both spoken and written) - 1-2 years experience in the loans industry - The ability to work well in a team - Excellent communication skills - Good time management, organisational and prioritisation skills This is an exciting permanent opportunity beginning immediately. If you are currently available and have the required skillset please send your CV in word format. Thank you for your interest in Euro London Appointments. Please be advised CV's will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • Fintech's a big buzzword thrown around loosely. This tech actually serves the financial services industry, allowing them to act on data fast and grow funds. Their growth in EMEA is currently outstripping their US home and they're growing their London based EMEA HQ to meet demand; next hire will be a French speaker to lead relationships and secure long term revenue with a portfolio of key clients. As an Account Manager, you'll build trust, grow the value added to your clients and develop long term relationships. The tech understands the market deeply and you'll replicate that with your clients; their strategies and priorities become yours as you take the lead on product development and delivery. You'll be flexible, adaptable and happy to roll your sleeves up and get hands on; the vibe is that of a start up (a profitable start up at that). You'll also have initial experience in the financial services sector, preferably within asset management and know your funds. The final puzzle piece is to be a great communicator (demonstrating, presenting, influencing but also listening attentively) in written and spoken French and English. If complete, get in touch to discover more; package on offer is GBP50-60k bonus. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • Our client, a global medical diagnostics company, is seeking a  GENERAL ACCOUNTANT for their French office in Courbevoie, La Défense. This position is a 12 month CDD. The role is prinicpally focused on Accounts Payable, Month End and Expenses.   KEY ACCOUNTABILITIES - Management of the accounts payable accounting, including staff expenses and intercompany - Management of the accounts receivable accounting in relationship with service and credit control departments - Management of the banking accounting, including suppliers’ payments, clients payments allocation and bank reconciliations - Assistance to month end entries (fixed assets, accruals, prepaid expenses, provisions, etc.) - Assistance to the Group integration projects   KNOWLEDGE, SKILLS & EXPERIENCE - Demonstrated experience in accounting in a corporate environment -  Accounts Payable, Month end and expenses. - Fluent in French and English - Desired to have Intercompany experience and reconciliations.  - Good knowledge and understanding of Microsoft Excel - Good working knowledge of Oracle is desired but not essential   Salary: 40,000 – 45,000 Euros   Please send your CV to m.collins@eurolondon.fr Please note that only shortlisted candidates will be contacted.

  • The company in question has been well established and is currently taking its market by storm! Their team of developers works tirelessly to upgrade the products and sales teams exceed their sales targets, hence why they need more people to strengthen their customer success teams and ensure the clients get the most of their software. Your main duties will include on boarding new clients, familiarizing them with the software, training new users, answering their queries and helping them out through their journey. We are looking for energetic, passionate individuals and if you have the following, we definitely want to hear from you: Fluent to native level in: German 1-4 years of software training, on boarding, account management or customer support experience; Strong relationship building skills; Strong work ethic and drive. What's in it for you: Competitive salary; Bonus; Private healthcare; Pension scheme; Clear career development plan; Fruit and snacks (a lot of them!);

  • Fintech's a big buzzword thrown around loosely. This tech actually serves the financial services industry, allowing them to act on data fast and grow funds. Their growth in EMEA is currently outstripping their US home and they're growing their London based EMEA HQ to meet demand; next hire will be a French speaker to lead relationships with a portfolio of key clients. As an Account Manager, you'll build trust, grow the value added to your clients and develop long term relationships. The tech understands the market deeply and you'll replicate that with your clients; their strategies and priorities become yours as you take the lead on product development and delivery. You'll be flexible, adaptable and happy to roll your sleeves up and get hands on; the vibe is that of a start up (a profitable start up at that). You'll also have initial experience in the financial services sector, preferably within asset management and know your funds. The final puzzle piece is to be a great communicator (demonstrating, presenting, influencing but also listening attentively) in written and spoken French and English. If complete, get in touch to discover more. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

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