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  • Business to Business US Market Researcher * Market Research - telephone based interviewing * Well established Market Research company based in Central London * Working on various exciting projects within different industries * Monday to Friday- Hours are 2pm - 8pm as you will be contacting the US * Full time hours at a hourly rate of £10.00 per hour * It is a Temporary position so that would mean there is no notice period and gives you more flexibility For this position you would ideally need to be: Fluent to a native level in: American English Fantastic communication skills Experience with Business to Business calling Good telephone manner

  • German/Dutch speaking Customer Service Executive (Fixed term contract or Permanent) This is a great opportunity for a German/Dutch speaker with previous customer service experience looking for an opportunity to grow and develop in the travel industry. Working hours are currently Mon-Fr 8 am - 5pm. This is subject to changes shortly and a shift rotation will then apply to this role (early/late shift/weekends). This company is in an exiting moment as they have recently moved to one of the most modern buildings in the city located near Victoria station and they are looking for ambitious and hard working individuals with strong customer service skills. Required skills and experience: *Previous customer service experience *Experience to deal with demanding customers / complaint handling *Strong written and spoken communication skills in both English and German/Dutch *Attention to detail with good time management skills. *Team player with good work ethic who can also work independently *Eager to learn Benefits: *25 days holiday per annum public holidays (8 days per annum) *Pension scheme *Enhanced sick pay *Group income protection scheme *Life assurance scheme *Employee assistance programme. *Enhanced maternity and paternity pay (better than required under law). *Employee referral scheme ('refer a friend' and earn up to £1,500 tax free). *Season ticket loans. *Free economy ferry travel (yourself 1 car). *Discounted friends and family ferry travel (net rate, max 10 per annum) Being rolled out in the next 3-6 months *Cycle to work scheme. *Childcare vouchers If you feel that you are suitable for the role and are available for an interview please send your CV to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • If you are a German speaker with a previous customer service/sales support experience and you are looking to work with an international company with proven career progression and growth. This is for you!!! My client is an international company specialised in luxury antique goods. And they are looking for a German speaker with previous customer service/Sales support experience to join their growing team in Cambridgeshire. Requirements: * Fluency English and German. * 2 years in a customer service or sales support position * Outstanding communication skills over emails and phone * General understanding of logistics and importation regulations If you feel that you are suitable for the role and are available for an interview please send your CV IN WORD FORMAT to j.fontanarosa@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com

  • German Speaking Customer Support Representative I am working with a global online platform providing dining reservation services to businesses and customers. They are looking for an exciting and enthusiastic German speaker to join their Customer Support team. Role Description: Reporting to the Customer Support Supervisor, you will be the first point of contact with any telephone or email related queries. Working 8 hours shifts between 6:00 and 22:00 including weekends on a rotational basis. All candidates will undergo an intensive training period, balancing theory and practice but this role offers ongoing learning and development opportunities! As well as joining a vibrant and multicultural atmosphere in modern offices, the successful candidate will receive an excellent package including a competitive salary plus the following benefits: pension, private healthcare and dental, bike to work schemes. Responsibilities: *Answer customer and employee calls and emails. You will not have any scripts so confidence is key! *Helping customers to install the relevant software as well as solving any trouble they might have on the spot. *Escalate cases when needed and collaborating with other areas of the business *Train restaurant staff on the use of the system and report customer feedback Requirements: *Fluent to native level German and English *Great interpersonal and communication skills *Experience in the Hospitality/Restaurant industry is a plus *Experience in Customer Service roles in a office/call centre enviroment *knowledge of the latest Microsoft Windows operating systems as well as knowledge of iOS and Apple Hardware *Knowledge of networking protocols/infrastructure beneficial but not essential If you are looking to use your language skills in a multilingual and a team focused, office based environment now is the time to apply for this fantastic opportunity! Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website

  • Können Sie verhandlungssicheres Deutsch? Möchten Sie täglich Kontakt mit Menschen haben und von Anfang an spannende Aufgaben übernehmen? Haben Sie schon Erfahrung als Customer Service Representative (m/w) gesammelt und suchen nach einer neue Herausforderung? Dann schicken Sie uns noch heute Ihren Lebenslauf zu!   Unser Kunde im Umgebung Münchens sucht ab sofort eine/n Customer Service Representative (m/w)   Ihre Aufgaben: Telefonische Kundenberatung Kundenberatung per Email Administration Anforderungsprofil: Sehr gute Kommunikationsfähigkeiten und freundliches Auftreten Service- und dienstleitungsorientierte Arbeitsweise Erste Erfahrung als Customer Service Representative von Vorteil Das macht die Stelle besonders interessant: Sehr gute Weiterentwicklungsmöglichkeiten Regelmäßige Arbeitszeiten, 40 stunden, Montag-Freitag   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Miren Menabrito, m.menabrito@eurolondon.de. Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

  • FANTASTIC OPPORTUNITY IMMEDIATELY AVAILABLE FOR CANDIDATES LOOKING TO WORK IN THE TRAVEL INDUSTRY!!! Having recently moved into amazing new offices in the heart of London, our client an internationally renowned travel booking platform, are currently expanding their Customer Services division and we are looking for ambitious and energetic German speakers looking to join the company at a very exciting time! The main purpose of the role is to be responsible for overseeing all customer service and operational requirements for customers You will be responsible for dealing with inbound calls and emails in your native language as well as providing further information re their travel plans as and when required. Successful candidates will have at least 18 months of previous customer service experience having worked in a contact centre or office based Customer Services team. Due to the nature of the role, candidates must be able to speak, read and write English and German. This company are currently growing through some very impressive expansion plans with 2018 being 'the year of the customer'. If you are looking to use your language skills in a multilingual and a team focused, office based environment now is the time to apply for this fantastic opportunity! Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website

  • German & French speaking Customer Support & Inside Sales (SMJM336133) Work for a family-owned company with international reach... A global and forward thinking manufacturer of solutions for domestic and commercial projects are looking for a fluent French & German speaker to join their Inside Sales & Service team in the heart of central London. Working as part of an international and multilingual team, you will provide full service to key accounts and prospective customers managing the entire order to cash process. This role is not just about handling incoming calls as it requires somebody who can think on their feet and adapt in an ever-changing market. You will be highly motivated and passionate about delivering high levels of customer support. You will want to work for an organisation that has a clear mission to be the leader in what they do and work to core values. The ideal candidate will be: - Fluent to native level in French, German and English (all three languages) - Educated to degree level - Able to demonstrate experience delivering high level customer support If you are able to speak all three required languages and would like more information please send your CV to j.mcclean@eurolondon.com or give me a call on 0207 029 3799. Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • French Speaking Customer Service with Spanish or Portuguese SMJM/336122 On behalf of a global direct selling company in the health, fitness and well-being industry, I am currently recruiting for the position of a Customer Service Representative with fluent to native French and fluent Portuguese or Spanish. The purpose of this role is to maintain and develop customer relationships. You will be acting as a brand ambassador and contributing to the continuing growth of the company. This is a very exciting time to join! You will be part of a small but supportive team working to deliver the highest levels of customer service. After the probation period you will receive a generous allowance every month to spend on company products. Key roles and responsibilities: - Handling customer enquiries via telephone and emails - Working to SLAs to ensure high levels of customer support are delivered - Updating customer databases - Following up and customer issues and resolving outstanding issues - Managing customer orders - Other reasonable duties are required The ideal candidate will - - Be fluent to native level in French - Be also fluent in either Spanish or Portuguese - Be fluent in English - Have excellent written and verbal communication skills - Have some previous customer service or direct selling experience (advantageous) - Possess a positive attitude and an open mind - Be highly motivated with great interpersonal skills - Ideally be interested in health and well- being. If you feel that you are suitable for the role and are available for an interview please send your CV to j.mcclean@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • LEGO - Consumer Service Advisor (Norwegian Speaking) Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it! We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team. You will need to: *Be fluent in English plus other Languages, both spoken and written with good MS office skills *Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels *Be a good team player, who can share best practice and work together as part of One Team *Ideally, have customer service experience either in a contact centre or service industry *Have a passion for different cultures and a thirst to learn and develop *Be a brilliant relationship builder who can communicate with people of all ages In return you can expect: *A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers *Competitive salary and participation in the company bonus scheme *Generous discount on LEGO products and an annual Merlin Pass *A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few. What's it like working in Slough? Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with! Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,900 per annum (pro rata for the number of months worked), paid monthly Job Type: Fixed term contract until Jan 2019. Location: Slough, Berkshire UK (reachable by train from London Paddington) Start Dates: May - October

  • LEGO - Consumer Service Advisor (French Speaking) Come and join our fun, friendly and productive contact centre in Slough, only 30 minutes by train from London Paddington, our offices are just 10 mins walk from the train station with a free shuttle service for those mornings you need it! We are a team of around 100 customer service advisors handling consumer questions from across the world. You will talk to our consumers handling questions through multiple channels including Phone, Email and Web Chat. Every day is different, you will be handling around 60 customer contacts ranging from shopping enquiries about our online shop: Shop.LEGO.com, questions about up and coming new product launches through to troubleshooting our digital products such as LEGO Boost and the LEGO Life App. We are true to our LEGO Values where we have a Fun working environment with regular learning delivered from our in-house training team. You will need to: *Be fluent in English plus other Languages, both spoken and written with good MS office skills *Have the ability to multi task and prioritise your workloads to meet customer expectations whilst ensuring to respond to them within our agreed service levels *Be a good team player, who can share best practice and work together as part of One Team *Ideally, have customer service experience either in a contact centre or service industry *Have a passion for different cultures and a thirst to learn and develop *Be a brilliant relationship builder who can communicate with people of all ages In return you can expect: *A 3-week thorough induction programme to ensure that you are ready to deliver a premium service to LEGO Consumers *Competitive salary and participation in the company bonus scheme *Generous discount on LEGO products and an annual Merlin Pass *A box of treats including, an attractive pension plan, Season ticket loans to help spread your travel costs, a great holiday allowance and access to LEGO Heart a website full of discounts and deals on leading retailers to name but a few. What's it like working in Slough? Our modern open plan offices have an onsite subsidised Café serving hot and cold food. Free tea, coffee and hot chocolate which is available all day. The Consumer Service kitchen comes with cereal and fruit which is available for you to help yourself to 7 days a week. For those of you that are into fitness we have a free onsite gym. We are a multi lingual, multi-cultural team and we celebrate events throughout the year from Eurovision to Diwali. And as you would expect we have LOTS of LEGO bricks to play with! Holiday: 2.08 holiday days are accrued per month (when working a public holiday this will be added to your holiday allowance). Holidays are restricted around Black Friday and Cyber Monday 24th November-29th November due to high volumes of workload. All staff are expected to work Bank holidays, including December 24th, 26th and 31st unless they have an approved holiday request. Shift Hours: 7.5 hours per day, 5 days per week, which will include 1 weekend day every 3 weeks. Shifts will be scheduled between the hours of 7am - 8.15 pm GMT. Salary £20,900 per annum (pro rata for the number of months worked), paid monthly Job Type: Fixed term contract until Jan 2019. Location: Slough, Berkshire UK (reachable by train from London Paddington) Start Dates: May - October

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