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  • Are you native or near-native in German? Do you speak excellent English as well? Do you have a genuine interest in travel sector and do you have what it takes to help your customers with their travel bookings? A growing online travel platform company is now looking for language speakers to join them in their London teams. Previous experience in customer service is a huge advantage. However if you haven't had a chance to gain much experience but you have the right can-do attitude and want to learn a lot, the company is offering an intensive 4-weeks training for new-joiners. With the tools provided and your customer-centric approach, you can start and build your career in travel and customer support! So what can you expect in this position? You'll be: * providing customer support in German and English language * helping clients with phone and email queries regarding their travel bookings * looking for the best solution to customers' questions with your team * processing bookings in the internal system * on top of all admin tasks connected to booking and reservations Reach out and send me your updated CV if you're: * fluent in English AND have fluent to native level of German * comfortable in the busy and fast-paced customer service environment (e.g. from hospitality) * already experienced in a similar position * excited about learning new things * switched on and have a positive mindset * flexible when it comes to the working hours - afternoon shifts/weekend shifts Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Danish projects about IT and Social Media in Athens, Greece DESCRIPTION Start your New Year in Greece - we offer brand new starting projects for Danish speakers in Athens! If you are interested in new technologies and contemporary social Medias, this could be a great chance for you to travel to Greece. Send us your CV in English for further details. Responsibilities: * Interaction with customers to solve various issues and provide information; * Respond to user inquiries with high quality, speed, empathy and accuracy; * Gather, analyze and utilize relevant data; * Communication through e-mail, chat, phone, and social media; * Interaction with other company departments; REQUIREMENTS * Fluent level of Danish or Swedish; * Advanced English - both verbal and written; * Strong interest in modern technologies, and advanced computer skills; * Experience in using social medias and networks; * Excellent communication skills and active listening; * Analytical thinking; * Time management skills; OFFER * Excellent base salary; * Monthly bonuses based on personal results; * 14 salaries per year paid overtime; * Many social benefits: full health insurance, sport activities, and food vouchers are provided; * Professional, paid, trainings; * Many team activities, like team buildings and holiday parties; * A great chance to develop your career; * A great chance to work abroad and meet a new culture; Accepted candidates will be offered: a free plane ticket, a taxi from the airport, 2 weeks hotel accommodation, Why use our services: * You receive extra support in preparing for interviews; * You have a contact person who gives you all job-related details; * You do not have to face a situation where a company does not reply to you for days; * You can ask any time for feedback on your application via e-mail or phone; * All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates; For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

  • Are you a determined, enthusiastic, friendly Korean speaker with an interest in fashion? If you can say yes, then look no further. Our client, a leading multinational company within the fashion industry is currently looking for a Customer Service Representative with fluent Korean to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Korean and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Korean and English, both written and spoken Ideally have experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Preferably have an interest in the fashion or retail industry Given the nature of the role candidates must have excellent command of both Korean and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • We are looking for a part time Panel Support Officer to join an award-winning agency in London to start immediately for a fixed term of 9 months. This role is for 7 hours per week and hours must be worked between Monday to Friday with an early finish on a Friday! This is an ideal position for candidates who are looking to work around other commitments. Please note that there is no option for this role to offer full time or permanent hours so only candidates looking for part time work will be considered. Do you speak English and Hungarian fluently? Do you pride yourself on providing excellent customer service and support? If so, we have just the job for you! The office is based in Westminster, close to the river Thames and opposite the historic Lambeth Palace. It is just 5 minutes' walk from Westminster station, along a scenic route past Big Ben and the Houses of Parliament. About the Role: * You will be attending, following up, and resolving complaints and questions from both panel members, staff and third parties * You will be translating texts from English & Hungarian which will be used in communications towards the panel members, e.g. on the websites and in e-mail messages * You will be proofreading texts in English & Hungarian which will be used in communications towards the panel members, e.g. on the website and in e-mail messages * You will be responsible for detecting fraudulent behaviour to ensure a high quality level of research data * You will carrying out personal performance measurement, monitoring, and evaluation to improve the efficiency * You will be communicating solutions, successes, and opportunities to the Support Team Director The Ideal Candidate: * English at a native level of fluency * Fluent in Hungarian * Good decision-making, IT, and communication skills * Good people and interpersonal skills to build effective relationships with all levels of professionals within the company * Excellent client service attitude, calm and analytical * Ability to plan well and prioritize work * Attention to details and deadlines What they can offer you: * 9-month contract with 7 hours per week to be worked between Monday and Friday, 9am-5.30pm * Early finish on a Friday and drinks with the team in the office! * A fun, hard working and ambitious environment which offers many perks such as social activities including yoga, foosball tournaments and movie nights. Does the role appeal to you? If this is exactly what you are looking for, please send your CV to: c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com.

  • We have an excellent opportunity for multilingual graduates looking for their 1st/2nd role within a technical customer service environment. It is essential that you speak fluent FRENCH and ideally another European language: German; Spanish or Italian. Working for a global solutions provider based in Blackburn, you will become part of their successful European Customer Services Support team. The successful individual will be outgoing and have excellent customer support experience. We are looking for customer focused individuals with a commercial background. However, full training will be provided. You will be supporting the company's own products (hardware and software), so a keen interest in technology and an ability to learn quickly is paramount. Combine your linguistic, problem solving and customer care skills to succeed within a fun team environment and build your career in a global company at the forefront of its industry! What you will be doing: -Helping customers solve technical issues within a timely manner. -Using the Call Management System to record all reported issues. -Exceeding your targets in agreed KPIs. -Making decisions about which issues should be escalated. -Solving issues which do not require escalation. -Translating documentation for customers when required. -Contribute to the fun team environment. What you need: -Fluency in French and English -Customer service mindset. -Know how to prioritise and manage your time efficiently. -Excellent organisational skills. -Outstanding communication and customer care skills. -Enjoy working in an international and multilingual environment. Some of the benefits will include: -29 days of holiday 5 days bank holidays your birthday off -Top quality training, coaching and personal development. -Monthly awards for support excellence. -Work from home over Christmas. -Social events -Free tea and coffee. .-Two days paid volunteering leave. -Childcare vouchers. -Wireless headsets. -Free parking. -Tuck shop. -Company bonus scheme. The roles are to start asap. Please send your CV to the email provided. Please note that we can only consider applicants who already hold a full UK work permit. Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Dutch Speaking Customer Operations Executive £24-28k pa My client is an European leader in the sales, marketing, distribution and application development of a full range of thermoplastic polymers and elastomers. This global company is looking for Dutch and/or French speakers with previous customer support experience to join their team providing the best quality of service to their clients across Europe. Working from Monday through Friday you will be leasing with the account managers out in the field and clients across Europe developing a long term relationship with existing clients always making sure that the best service is provided. Benefits include a very generous salary, annually bonuses, private pension scheme, discounted private healthcare, free on-site car parking and an emphasis on work-life balance! Responsibilities: * Developing and maintaining strong, professional relationships with partners and clients by ensuring regular contact and responding to queries and requests promptly and efficiently. * Resolution of product or service complaints, investigating the cause and offering the best solution to solve the problem, following up to ensure full resolution within agreed SLAs. * Support key account managers in meeting personal and team sales targets. * Follow up on order to insure customer satisfaction. Requirements: * Fluent written and spoken Dutch to native level. * Energetic, enthusiastic and with the determination to excel. * Excellent communication skills in both Dutch and English. * Previous Customer Support experience. * Genuine passion for customer satisfaction If you are interested please apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Do you want to get into the Tech sector? Do you have good communication skills and can solve problems easily? Do you want to put your language skills into use and work in a growing company? We are currently working with an outsourcing company that is providing IT services to clients in different sectors and now they are looking for German speakers to support them in their growth. In this role you'll be: *providing 1st level technical support related to hardware and software *helping customers with phone and email queries and live chat requests *recording all information into the system *tracking and resolving tickets *providing regular updates to customers *supporting German speaking market Send us your CV if you're: -Fluent in German language (native or native-like level) -AND fluent in English -Switched on and genuinely interested in the Tech sector -Experienced in a customer service role, ideally in an office-based environment -Flexible when it comes to the working hours - working 37.5 hrs per week in shift pattern on a rotational basis If you are interested please contact me on 020 7029 3799 or send me your CV to p.kubicskoova@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Finnish and/or Swedish Speaking Customer Operations Executive £22-26k pa My client is an international Sports equipment wholesaler based in the beautiful city of Bristol. This family owned company is growing and looking for a Finnish or Swedish speaker with previous customer support experience to join their team providing the best quality of service to their clients across Europe. They are looking for someone with a passion for Sports and with a can do attitude. Working from 8 am to 4:30 pm Monday through Friday you will be in a fun and casual environment with colleagues from all over the globe sharing the same passion for sports.If you are tired of corporate environments and you are looking for a place where hard work is rewarded this is the job for you! Benefits include a very generous salary, quarterly bonuses, pension and healthcare schemes, clothing allowance and employees discounts, gym membership and many more! Responsibilities: * Developing and maintaining strong, professional relationships with partners and customers by ensuring regular contact and responding to queries and requests promptly and efficiently. * Calling customers and potential customers to actively listen and gain a clear understanding of their business requirements and opportunities for sales. * Making appropriate telephone sales presentations, negotiating the terms of the sales agreements and closing the sale. Liaising with the warehouse to check the progress of existing orders and providing updates where relevant and highlighting any potential delays. * Managing the daily publications and responding to questions via the social media sites. * Assisting other departments with translation. Requirements: * Fluent written and spoken Finnish or Swedish to native level. * Energetic, enthusiastic and with the determination to excel. * Excellent communication skills in both Finnish/Swedish and English. * Previous Customer Support experience. * Genuine passion for customer satisfaction * You will feel uncomfortable in a casual environment/informal. If you are interested please apply here. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • We are looking for a Mandarin or Cantonese speaker to work within a 24/7 Global Contact Centre, handling customer communication across multiple channels and report directly into a Team Leader. You will be working in a fast-paced, digital and high pressured environment, with a primary focus on resolving customer issues, handling escalations, processing telephone orders and refunds, and providing luxury service solutions. You will be working 5 days a week, 8 hours shifts(7am-4pm, 11am-8pm, 1pm-10pm) The right candidate must speak fluent English and a good level of Mandarin or Cantonese.

  • We are looking for a Korean speaker to work within a 24/7 Global Contact Centre, handling customer communication across multiple channels and report directly into a Team Leader. You will be working in a fast-paced, digital and high pressured environment, with a primary focus on resolving customer issues, handling escalations, processing telephone orders and refunds, and providing luxury service solutions. You will be working 5 days a week, 8 hours shifts(7am-4pm, 11am-8pm, 1pm-10pm) The right candidate must speak Excellent English and a good level of Korean.

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