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German Customer Service Representative - Fashion Industry

If you are a German speaking Customer Service Representative who would like to join a prestigious company read on…

The company is a footwear designer and distributor with more than 45 years of history. Dealing with influential and fashion customers which products are sold around the world.

Do you want to be part of a company that grew from a single brand to a multi- brand company?

Responsibilities

-Manage the whole process regarding to the orders received from customers
-Providing exceptional and effective customer service during the process
-Responsibility for the after-sales process such as returns or complaints
-Doing reports daily, weekly and monthly
-In contact with different departments in the company

Profile required

Minimum 1 year of experience within customer service - B2B.
Wholesale experience
Fluent German speaker with great level of English
Able to build and maintain good working relationships with clients
Attention to detail
Enjoy working directly with customers.

If you feel that you could be the right candidate, apply now or send your CV to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

Operations Coordinator - German/Italian speaker

If you are a German or Italian speaker with excellent English and you would like to join a prestigious company read on…

The company is the world's largest medical and travel security organisation, helping people while travelling abroad with services such as health programmes, emergency programs or medical equipment.

This is your chance to join a global company that helps people around the world through 5 million resolved customers' queries yearly.

Responsibilities

-Obtaining client information via phone or email regarding to any medical issues.
-Liaise with medical facilities such as hospitals, ambulance and doctors to make appointments.
-Provide a sensitive and valuable delivery to their customers to ensure they are healthy, protected and secure.
-Answering all demands in a timely and professional manner.
-Report feedback from the customers to improve the services.

Profile required
-Minimum 1 year of experience in customer service position within phone-based environment (e.g. a call centre)
-Excellent English and Italian/ German speaker.
-IT skills
-Able to build and maintain good working relationships with clients and alternative offices.
-Attention to detail
-Enjoy working directly with customers.

If you have the required skills, please apply here or send your CV to o.diazmunoz@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however; due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our client's requirements.

German French Customer Support Representative-Dublin, Ireland

German French Customer Support Representative - Ireland, Dublin-Dublin 2

DESCRIPTION
Are you a ready to start a new career in Dublin, Ireland (city center location)? We have the new opportunity for you as a German Customer Support Representative.

JOB DESCRIPTION
My client is looking for an enthusiastic and talented Customer Support Representative - German Market to join fun and energetic team in Dublin on a full-time basis. You must be energetic and customer-focused, possess technical and business aptitude, and have a desire to be in support. You must be fluent in English and German. French is also advantageous, but not required.

REQUIREMENTS
Being fluent/native level of German French and fluent level of English
Familiarity with sales and customer support CRM Applications such as Salesforce.com
Familiarity with cloud/Saas or remote access software a plus
1 year of relevant experience; technical and/or customer service experience is preferred troubleshooting OSX, Windows 10/8/7/Vista, and Windows Server platforms
Knowledge of mobile platforms (iPhone, Android) a plus

WHAT'S ON OFFER FOR YOU
Excellent base salary of 29.000Euros and 5% bonus paid twice a year
Paid training to keep you up to date on products and procedures.
Excellent career advancement opportunities.
International working environment.


For immediate consideration, please email your CV to Andrian at
a.andrianov@eurolondon.com

German B2B Customer Service Representative

Are you a determined, enthusiastic, friendly German speaker with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company within the Fashion and Lifestyle industry is currently looking for a Customer Service Representative with fluent German to be a part of their growing team in central London!

Within your role, you will be providing excellent service support for a wide range of customers in German and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have.

Responsibilities:
Fluent in German and English, both written and spoken
Must be experience in Customer Service
Possess a professional, helpful and friendly telephone manner
Demonstrated interpersonal skills and ability to work as part of a team or independently
Strong communication skills, able to work in a fast paced environment
A strong team player
Preferably have an interest in the Fashion and Lifestyle industry

Given the nature of the role candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

German Customer Service Executive

Are you a determined, enthusiastic, friendly German speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company within the Health and Wellness industry is currently looking for a Customer Service Representative with fluent German to be a part of their growing team in central London!

Within your role, you will be providing excellent service support for a wide range of customers in German and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have.

Responsibilities:
Fluent in German and English, both written and spoken
Ideally have experience in a Customer Service or Retail
Possess a professional, helpful and friendly telephone manner
Demonstrated interpersonal skills and ability to work as part of a team or independently
Strong communication skills, able to work in a fast paced environment
A strong team player
Preferably have an interest in the Health or Wellness industry

Given the nature of the role candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

German OR Italian Speaking Performance Coach

Are you a fluent German OR Italian Speaker?
Do you have experience in training and development?
We may have the perfect role for you!

My client, a leading outsourcing company in West London, are looking for a Performance Coach.

This would be a temp to perm role - start date is ASAP and the salary would be roughly £13.00 an hour. This is a full time role.

Your role:

- Developping effective training and induction programs for new staff
- Identifying training and development needs
- Performance analysis, coaching
- Producing training packages
- Building positive working relationships with key stakeholders
- Monitoring and reviewing the progress of trainees
- Devising individual learning plans
- Producing training materials
- Creating a range of e-learning packages 
- Evaluating the effectiveness of the training and development program 
- Researching new technologies in workplace learning

If you have experience in performance coaching or staff training and development, speak fluent Italian or German as well as fluent English, please send me your CV!

Please send your CV in WORD format to c.grosvenor@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

German Speaking Customer Support Representative

German speaking Customer Support Representative from £22,000 pa plus bonus and benefits!

Are you a German speaker in London?

At Euro London Appointments we are looking for German speakers for a number of Customer Support roles.

Our clients vary from E-commerce, Global IT to Fintech and Travel companies in London looking for the best multilingual talent to join their international teams with opportunities of progression and development.
They are looking to offer from £22,000 per annum plus benefits and bonuses.

Job description:

* Provide Customer Support to clients over emails and telephone for both the German and English market ensuring that the team targets are met.
* Enter accurate data in respective systems. Work accordingly to the service level agreements states by management.
* Make sure that all communication is of high professional standards Carry out all other tasks as assigned by the management team Support CRM, quality and incident management together with other administrative tasks

Skills:

* Customer orientation Outstanding communication skills in both English and German.
* Able to work under pressure in a fast paced environment.
* Ability to develop long lasting relationships with clients Team player supporting other team members and providing answers to questions to other colleagues when in need.
* Friendly and outgoing with a professional approach.


If you feel you have what it takes to be successful in this role, please do send your CV to Jason Fontanarosa (j.fontanarosa@eurolondon.com) for more information or simply apply online; the role is live and there's a desk waiting and following our client's selection process, you could be part of something special.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

German Speaking Market Researchers Needed!!

My client is looking for a German speaking Market Researcher to join their team in a busy London office.

Keys skills would be:

- Telephone based experience
- Good IT skills
- Some market research experience would be beneficial
- Some translation experience would be beneficial
- Good communications skills would be beneficial for the role

This is an ongoing temp role to start immediately and can be full or part time. Hours are between 12.30pm and 7.30pm

Given the nature of the role candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable for the role and are available immediately please send your CV in WORD format to c.grosvenor@eurolondon.com

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

German Service Centre Agent

German Service Centre Agent

An exciting opportunity has arisen for a German speaking Service Agent to join an International team based in Peterborough.

The Department:
The transformation of our business has seen us deliver a high-tech, high-touch
experience for our customers. Now we're embarking on the next stage of our transformation programme. This is where we extend that approach to the wider business. In IT, it's all about investing in the technology that will power our growth and shape our success. It's about using that technology to build deeper customer relationships and create more personalised experiences. It's about constant innovation; being future proof.



Key Accountabilities:
*Manage all Incidents and Service Requests (including information, advice and access Requests) from assignment to resolution, ensuring correct classifications are used and escalate major Incidents that have the ability to impact the operation of the business
*Ensure that all submitted Service Requests are processed prioritised, identifying what resources are required to fulfil them and communicating Service Requests that require other groups to be involved as required
*Feed into the Incident templates, Knowledge Articles and Service Request Catalogue to ensure they are maintained and accurate


Skills and Experience:
Our ideal candidate will be an excellent team player with proven Service Centre experience. With a track record of demonstrating a service-oriented attitude along with the ability to balance competing priorities, you should be analytical and thorough with a structured approach. Fluency in German (and English ) is essential.


You will need to demonstrate your experience of working in a Customer Services environment as well as excellent communication skills.
ITIL Incident Management experience is preferred, although full training will be provided.



If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

German CRM Agents - Ireland

German Customer Service Representative - Limerick, Ireland

DESCRIPTION
Are you ready to start a new career in Limerick? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP.


JOB DESCRIPTION
As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English.
The role consist in handling and responding to end-users' requests through multiple contact channels

It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs.

REQUIREMENTS
*Native level in German B2 level of English
*Politeness, courtesy and good communication skills.
*Time management and multitasking abilities.
*Ability to work in groups.
*Flexibility in working hours and ability to work in shifts.
*Software skills.

WHAT'S ON OFFER FOR YOU
Basic Salary of €25000 PA
*Paid training to keep you up to date on products and procedures.
*Excellent career advancement opportunities.
*International working environment.
*Company-organized festivals, parties, excursions etc. throughout the year.

For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

Czech CRM Executives-Limerick, Ireland

Czech Customer Service Representative - Limerick, Ireland

DESCRIPTION
Are you ready to start a new career in Limerick? We have the new opportunity for you! Our Client is looking for a Customer Service Agent ASAP.


JOB DESCRIPTION
As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English.
The role consist in handling and responding to end-users' requests through multiple contact channels

It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs.

REQUIREMENTS
*Native level of Czech B2 level of English
*Politeness, courtesy and good communication skills.
*Time management and multitasking abilities.
*Ability to work in groups.
*Flexibility in working hours and ability to work in shifts.
*Software skills.

WHAT'S ON OFFER FOR YOU
Basic Salary: €25000 PA
*Paid training to keep you up to date on products and procedures.
*Excellent career advancement opportunities.
*International working environment.
*Company-organized festivals, parties, excursions etc. throughout the year.


For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

German Customer Support Representative-Dublin, Ireland

German Customer Support Representative - Ireland, Dublin-Dublin 2

DESCRIPTION
Are you a ready to start a new career in Dublin, Ireland (city center location)? We have the new opportunity for you as a German Customer Support Representative.

JOB DESCRIPTION
My client is looking for an enthusiastic and talented Customer Support Representative - German Market to join fun and energetic team in Dublin on a full-time basis. You must be energetic and customer-focused, possess technical and business aptitude, and have a desire to be in support. You must be fluent in English and German. French is also advantageous, but not required.

REQUIREMENTS
Being fluent/native level of German and fluent level of English
Familiarity with sales and customer support CRM Applications such as Salesforce.com
Familiarity with cloud/Saas or remote access software a plus
1 year of relevant experience; technical and/or customer service experience is preferred troubleshooting OSX, Windows 10/8/7/Vista, and Windows Server platforms
Knowledge of mobile platforms (iPhone, Android) a plus

WHAT'S ON OFFER FOR YOU
Excellent base salary of 29.000Euros and 5% bonus paid twice a year
Paid training to keep you up to date on products and procedures.
Excellent career advancement opportunities.
International working environment.


For immediate consideration, please email your CV to Andrian at
a.andrianov@eurolondon.com
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