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Store Manager (m/f) at Patagonia

Do you have experience in retail, ideally fashion or outdoor sports? Your primary goal work is to make our world just a little bit better and going green is not only a saying, but a way to live by for you? Are you looking to join a company that prides itself in being sustainable and donating 1% of their sales to worthy causes?

Then you will love Patagonia!!

They are in business to save our home planet. Your role will contribute to this mission by setting up and leading our new store in the beautiful city of Munich.

Store Manager (m/f)
 

Key accountabilities:

• Ensure the store provides the highest level of customer service possible

• Be personally available to all customers to identify their needs and address their questions or concerns

• In conjunction with the HR Europe team, hire people who pursue passions that relate to our products and philosophy

• Inspire, train and develop the store employees and maintain a positive work environment

• Achieve budgeted revenue goals and monitoring expenses

• Maintain high merchandising values that reflect the Patagonia image

• Uphold our company's mission and be a voice in the community on environmental and community issues, using the store as a theatre to bring the issues to life to educate and inspire our customers

 

Pre-requisites:

• Ideally 2 to 5 years of experience in retail store management

• Language skills: Fluent in German and English. Other languages are a plus

• Have an outstanding ability to lead and motivate employees

• Provide excellent customer service

• Be proficient in Microsoft Word, Excel, Outlook and Retail Pro or similar

• Have strong linkage with the Patagonia business and mission statement

 

If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV in English via email in word format to Giulia Severn – g.severn@eurolondon.de

Thank you for applying to Euro London Appointments, the Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de

 

 

Store Manager (m/w) bei Patagonia

Hast du Erfahrung im Einzelhandel, idealerweise in der Fashionbranche oder im Outdoor-Sportbereich? Dein Ziel ist es, unsere Welt ein wenig besser zu machen und "going green" ist nicht nur ein Sprichwort, sondern auch deine Lebenseinstellung? Bist du auf der Suche nach einem Unternehmen, das stolz darauf ist, nachhaltig zu sein und 1% seines Umsatzes für wohltätige Zwecke spendet?

Dann wirst du Patagonia lieben!!

Ihre Mission ist es, unseren Planeten zu retten. Durch den Aufbau und die Leitung ihres neuen Ladens in München leistest du dazu deinen Beitrag.

Store Manager (m/w)

Hauptaufgaben:

• Eigenverantwortliche Leitung des Stores

• Persönlicher Kontakt mit den Kunden um sicher zu stellen, dass sie den bestmöglichen Service erhalten

• In Zusammenarbeit mit dem HR-Team bist du verantwortlich für die Auswahl des engagierten Personals

• Führung, Coaching und Weiterentwicklung des Store Teams und Aufrechterhaltung eines positiven Arbeitsklimas

• Budget- und Umsatzverantwortung und Überwachung der Ausgaben, inkl. regelmäßiges Reporting

• Verantwortlich dafür dass das Visual Merchandising das Patagonia Image widerspiegelt

• Botschafter der Patagonia Misson und Sprachrohr für Angelegenheiten in Bezug auf Umwelt und Gemeinwesen in München, Nutzung des Ladens als Plattform um unsere Kunden zu inspirieren.

 

Profil:

• Zwei bis Fünf Jahre Berufserfahrung als Store Manager in vergleichbarer Position wünschenswert

•  Sehr gute Deutsch- und gute Englischkenntnisse

• Motivierende Führungspersönlichkeit und Team Player

• Gute Microsoft Office und Handelssystem (RetailPro) Kenntnisse

• Starke Verbindung mit der Patagonia Mission und Philosophie

 

Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf in Word Format in Englisch zusammen mit Ihren Zeugnissen an
Giulia Severn, g.severn@eurolondon.de

Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung.

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird.

Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de

European Sales Administrator - French spkg

A respected and international supplier of high technology to an array of industries, is looking to recruit a fluent French and English speaking International Sales Administrator for their Halifax office.

The successful candidate will be required to speak fluent French and English, both spoken and written. Some of your main duties for the role will include: Accurate customer order entry;Accurate customer order pricing;Produce accurate, professional quotations including all additional charges; Deal efficiently with telephone/fax orders and enquiries; File transactions in an efficient, orderly system;Liaise with internal and external suppliers regarding availability of products.

Ideally, you will have at least 6-12 months office/commercial experience within client services or sales. You will have up to date PC skills, including Microsoft Office and have an excellent clear telephone manner with the ability to multitask and work to a high standard. For more details regarding the job spec please send your CV to the email provided. Ideal for car drivers or candidates living within the local area. Also, candidates willing to relocate to the local area will be considered.

Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com


Field Service Administrator

Our client is an international medical technology company focused on women’s health and beauty. With a presence in 15 countries and more than 5,500 employees globally, they are now growing their team in Germany.

We are recruiting a Field Service Operations Associate to be based in their office just outside Frankfurt am Main.

Field Service Operations Associate (m/f)

Permanent Position / Frankfurt am Main area

 

As the new Field Service Operations Associate it will be your responsibility to provide administrative support in areas relating to the service of the medical devises. This will include working closely together with the Field Service Engineers. You will work across the departments Operations, Customer Success and Analytics with the aim of aiding the Process Improvements within the department.

Your new responsibilities will include:

  • Deliver clear, effective and efficient support both internally and externally
  • Identify issues in the service provided by collecting feedback and analyzing data and then develop effective solutions to fix the issues
  • Managing and updating the ERP system
  • Maintain and generate the metrics and reports
  • Coordinate the Field Service Engineers activity
  • Coordinate spare parts, shipment and inventory control
  • Oversee the order of spare parts from Field Service Engineers when needed
  • Coordinate return shipments

 

Your qualifications and experiences

  • Ideally experience working in a similar customer oriented administrative role. This can include order management, claim management, logistics support, supply chain support, customer service, sales administration etc.
  • Ability to problem solve
  • General understanding of technical equipment would be of advantage, but not necessary.
  • Reporting skills – ability to use a ERP system
  • Good MS Office know-how
  • Good documentation skills
  • Good planning and time management skills
  • Fluent German and a high level of English

 

Your new employer and how to get in touch

This is a great chance to work for a large international corporation and I would be happy to receive your application! 

To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 341053. Alternatively call +49 (0)69219320.

Hebrew Sales Consultant in Tropical Barcelona

Hebrew Digital Marketing Consultant - Barcelona, Spain

We are currently looking for Sales professionals to work for a leading international company in new technologies. The job opportunity is based in the tropical Barcelona, Spain.

Benefits
-Full Relocation paid by the company
-Full-time job (39 hours/week), from Monday to Friday
-Salary: 28,050 - 33,000 Euros per year
-Opportunity to join a growing international company located in Barcelona centre (The World trade centre and surrounded by sea)
-Employee Career Path with real possibilities of promotion


If you join the Company's team you will...
-Become a product expert of our client solutions
-Find new target markets and penetrate them to drive sales by conducting outbound phone calls
-Demonstrate advanced sales knowledge


Requirements
-Native level of Hebrew plus fluent English
-Prior phone experience in outbound communications
-6 months Sales/Commercial Experience, working with sales revenue targets and KPI's
-Excellent sales and negotiating skills with experience dealing with all types of customers
-Problem analysis and problem solving skills - to diagnose and logically resolve customer problems
-Able to follow, understand and explain processes and procedures

Swedish Digital Marketing Consultant in Barcelona, Spain

Swedish Digital Marketing Consultant in Barcelona, Spain

DESCRIPTION
Are you passionate about the web and new technology?
If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!

Responsibilities:
* Interaction with customers to solve various issues and provide information;
* Respond to user inquiries with high quality, speed, empathy and accuracy;
* Gather, analyze and utilize relevant data;
* Communication through e-mail, chat, phone, and social media;
* Interaction with other company departments;

REQUIREMENTS
* Fluent level of Swedish;
* Advanced English - both verbal and written;
* Strong interest in modern technologies, and advanced computer skills;
* Experience in using social medias and networks;
* Excellent communication skills and active listening;
* Analytical thinking;
* Time management skills;

BENEFITS
*Full time position (39h per week, Monday to Friday)
*Salary: 24.310€ gross/year up to 4.290€ gross/year in bonus
*Long Term Contract
*Relocation Package:
*Flight Ticket
*Accommodation
*Free Gym Membership
*3 weeks of intense introduction training and specific sales training.
*A permanent presence of coaches who will facilitate your personal and professional development
*Established career path to grow within the project
*Continuous training and certifications within Google products
*Bi-weekly, monthly or quarterly contests
*Employment with the world's largest provider of contact center services
*Excellent work environment, great colleagues, social arrangements and personal development
*Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
*Office location surrounded by the sea (World Trade Center, Barcelona, Spain)


For immediate consideration, please email your CV to Andrian at a.andrianov@eurolondon.com

Dutch Account Strategist - Barcelona, Spain

We are currently looking for Dutch Account Strategists professionals to work for a leading international company in new technologies.

If you join the Company's team, you will...
-Be Target Driven
-Sourcing for New Business
-Ability to speak and write English fluently and idiomatically


Benefits
-Full Relocation paid by the company
-Full-time job (39 hours/week), from Monday to Friday
-Salary: 33500 Euros gross/year PA
-Opportunity to join a growing international company located in Barcelona centre
-Employee Career Path with real possibilities of promotion


Requirements
-Native level of Dutch plus fluent English
-BA/BS degree or equivalent practical experience.
-1 Year of experience in digital marketing, preferably building and optimizing PPC Campaigns
-Strong presentation, analytical and problem solving skills
-Strong interpersonal skills and a high level of integrity and professionalism

German Speaking Client Service Coordinator

Are you a German speaker in Chelmsford looking for well-paid work for a company that makes a fantastic addition to any CV?

We are recruiting on behalf of one of our clients in Chelmsford who have a requirement for a German speaker to start immediately.

Requirements:

- Fluent German
- Exceptional telephone manner
- High energy and motivation
- Ability to work in a fast-paced environment


Job Description:

Your main responsibility will be to call companies to set up appointments between key decision makers and sales representatives in Germany. This is why we are looking for candidates with great communication skills to gain fantastic experience at our client.

Pay: £17,290 per annum
A realistic commission scheme of £3,600 is also achievable but the commission is uncapped so there is no limit to the money you can earn!


Working hours: 35 hours per week
Monday to Thursday 8:00am - 4:30pm (with breaks at 10:00 and at 15:00)
Friday 8:00am - 1:00pm (with a break at 10:45)
You will also get 1 hour for lunch
*** part time hours are also available ***

If interested, please call on 0207 029 3751, email t.chau@eurolondon.com or apply with your CV.

I look forward to receiving your application!

Trilingual Customer Service Advisor

PLEASE NOTE BEFORE APPLYING: You must be able to speak French and English fluently, in addition to Italian OR Spanish.

In speaking three languages fluently, you are at a distinct advantage in securing yourself a job. However, it's often difficult to find a company that values your multilingual skills, rewards you financially and offers opportunity for career progression. The position will be on a 6 month basis but could be extended longer and could even become a permanent position if your experience is adequate.

For one lucky candidate, I have an exciting opportunity to work for an enormous multinational company that offers all three; a company which is a house-hold name all across the world.

So what's the position?

The position is essentially customer service. You will be the first point of contact for English and French speakers, in addition to Italian or Spanish speakers. There will be an element of order processing involved in the position in addition to liaising with teams internationally.

What are we looking for?

Requirements:
- Fluency in English & French
- Additional fluency in Spanish or Italian
- Any sort of customer service experience a huge advantage

What the above means is NO EXPERIENCE REQUIRED. We're looking for a sharp, personable and switched on candidate who can be taught to be an excellent quality customer service advisor.

So what are you waiting for? Applying to this job is the next step forward in your career and I can't wait to receive your application.

If interested, please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751

I look forward to hearing from you.

Theo.

German, Dutch, French or Polish Customer Service Advisor

I often visit the clients I recruit for, and I'm especially glad I did for this client as it's hands down one of the most best offices I've ever had the pleasure of visiting. Situated right next to Watford Junction station, it's easily commutable from both central London and it's surrounding counties.

This prestigious client is a house-hold name internationally and offers great pay, great experience/training and even fantastic opportunity for progression for candidates who perform well enough to be offered a permanent contract. You will start the position on a fixed-term contract, after which your performance will be reviewed.

So what's the job?

The position is essentially customer service. You will primarily be the first point of contact for German, Dutch, French or Polish speaking customers. There will also be an element of translation involved in the job, as well as data entry and internal collaboration with other teams within the company.

Requirements:
- Fluency in German, Dutch, French or Polish
- Fluent English
- Previous office based customer service experience an advantage.
- Exceptional communication skills and telephone manner

What the above means is NO EXPERIENCE REQUIRED. We're looking for multilingual, energetic and intelligent candidates to join this fantastic company.

So what are you waiting for? Are you ready to take the next positive step forward in your career?

If interested please apply with your CV, email t.chau@eurolondon.com or call on 0207 029 3751.

I look forward to receiving your application!

Customer Services Director

Ceci est une belle opportunité de direction au sein d’une entreprise dynamique en constante quête d’amélioration!

Poste                

Vous définissez et mettez en œuvre la politique de relations avec la clientèle, afin d'optimiser la performance de l'entreprise et d'accroître la satisfaction du client. Vous défendez et portez la stratégie qualité client auprès de l’ensemble des directions.

A ce titre, vous managez les équipes du service client et supervisez leur efficience, la qualité des réponses apportées et les réclamations.

Management :

  • Manage et encadre les équipes du service client, du support client technique et commercial. Motive les collaborateurs, évalue les performances individuelles et collectives, veille au bon climat social tout en assurant leur montée en compétences.
  • Met en place les indicateurs de suivi de la satisfaction du client, suit leur évolution, les analyse.
  • Analyse les raisons d’appels, garantit la qualité des informations remontées aux autres départements afin de mettre en place les actions correctives, met en place et organise des sessions de retour sur expérience régulières avec les services techniques et commerciaux.
  • Définit les règles et les pratiques de réponse au client (best practices) par type de canal (courrier classique, téléphone, Internet ou messagerie électronique) et s’assure de leur application par les équipes.

Ecoute client et analyse de la satisfaction :

  • Pilote les process et les actions visant à développer la connaissance client de l’entreprise, la compréhension des besoins, des attentes et de la perception des clients.
  • Propose les enquêtes de satisfaction clients, les met en œuvre, participe à l'analyse des résultats, les communique en interne auprès des équipes et des autres directions de l'entreprise, identifie des axes d'amélioration et suit leur mise en place.

Développement de projets :

  • Suit et aide au déploiements de projets transverses et d’amélioration à la stratégie.
  • Suit et synthétise les actions internes d’amélioration de la culture client.
  • Travaille en étroite collaboration avec l’ensemble des opérationnels de l'Entreprise pour répondre efficacement et rapidement aux clients. Déploie les process nécessaires.

 

Profil

  • Bac+5 ou équivalent en Commerce, Management, Stratégie.
  • Expérience de 10 ans minimum dans le management d’équipe.
  • Expérience approfondie en centre d’appels
  • Forte culture clients et orienté(e) résultats.
  • Leadership et capacité à travailler en transverse
  • Aptitude à écouter, à communiquer et à motiver ses équipes.
  • Grande énergie, capacité de travail, gestion du stress, réactivité et autonomie. Sens des responsabilités pour être le garant de la qualité, de la bonne conduite des opérations et de l'atteinte des objectifs
  • Anglais bon obligatoire.

 

Autres détails :

Poste basé à MONACO

Contrat Monégasque : sécurité sociale et Allocations familiales Monégasques

Avantages société : Salaire fixe + variable + prime d’intéressement + 13ème mois, Tickets Restaurants

 

Merci d’envoyer votre CV à c.dangelo@eurolondon.fr

Merci de noter que seuls les candidats retenus seront contactés

Logistics Administrator

Our client is an international medical technology company focused on women’s health and beauty. With a presence in 15 countries and more than 5,500 employees globally, they are now growing their team Germany.

We are recruiting a Logistics Administrator for a fixed 12 month contract to be based in their office just outside Frankfurt am Main. 

 

Logistic Administrator (m/f)

Permanent Position / Frankfurt am Main area

 

As the new Logistics Administrator you will be working in the warehouse being in charge of the orders leaving and returns coming back. You will be speaking to customers and internal stakeholders and assisting them with the deliveries. You will report to the Service Manager.

 

Your new responsibilities

  • Preparing orders by processing requests and supply orders
  • Maintain inventory controls by collecting stock orders and printing requests
  • Managing stock levels
  • Managing returns
  • Complete reports – data entry in to CRM system
  • Maintain a safe and clean work environment by keeping workstation, shelves and pallet area neat

 

Your qualifications and experiences

  • Ideally experience working with customers in a customer service or customer support role
  • Ability to problem solve
  • Any experience in warehouse management or logistics is of advantage
  • Reporting skills – ability to use a ERP system
  • Good documentation skills
  • Good planning and time management skills
  • Fluent German and a high level of English

 

Your new employer and how to get in touch

Our client’s philosophy strongly emphasises co-operation and a strong team spirit, within a vibrant environment. This is a great customer focused role, working for a large international corporation.

To apply for this position and for further information please send your CV by email to Karin Furberg (k.furberg@eurolondon.de) referring to the reference no. 340792. Alternatively call +49 (0)69219320.

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