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  • Fluent French Customer Services Buckinghamshire We are looking for a Bilingual Customer Services Representative, to work for a Global leader with operations in more than 50 countries, across 6 continents. Do you speak fluent French as well as English? We have just the job for you! Come and join a friendly International team of professionals, serving customers across Europe. This role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers in the EMEA region. About the role: * Accurate and timely entry of orders onto the order management system. * Liaising with Customers to confirm orders, gather additional information as necessary and keep them informed of progress. * Checking progress, lead-time and quantity for each order. * Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately and service levels are met. * Ensuring clear and correct dispatch instructions, i.e. terms of delivery, forwarder details, are provided to the dispatch team. * Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan. * Liaising closely with the relevant Territory Manager and Internal Sales Representative for the Country/Region to help deliver sales objectives and address the needs of customers. * Running and monitoring back order reports. * Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales. * Liaising with Credit Control/Finance. The ideal candidate: . Fluency in English French. . Previous Customer Services or Sales Administration experience in a B2B environment. * Experience of liaising with an internal distribution department to ensure delivery of the product to the customer would be an advantage. * Experience of liaising with customers / internal departments located outside the UK would be an advantage . MS Office skills essential. If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Persönliche Assistenz (m/w/x) Wo: Frankfurt Wann: Zum nächstmöglichen Zeitpunkt ​Dauer: 3-18 Monate (ggf. mit Option auf Übernahme) ​ ​IHRE AUFGABEN: Terminbuchung und –koordination der Partner Organisation von Meetings Organisation und Set-ups von Telefon- und Videokonferenzen Vorbereitung von Briefen, Reporten und anderen Dokumenten inkl. Formatierung Vorbereitungen von Präsentation Management von Reisebuchungen und Reisekostenabrechnungen Unterstützung bei Projekten Aktualisierung von Kundendaten IHRE FÄHIGKEITEN: Sie konnten bereits einige Jahre Berufserfahrung in der Assistenz sammeln. Sie hegen Interesse für die Arbeit in einem internationalen Unternehmen im Banken- und Finanzsektor. Sie besitzen die Fähigkeit zu priorisieren und zu koordinieren. Sie arbeiten eigenständig, sind jedoch auch in der Lage ihre Arbeitsweise gut in ein Team zu integrieren. Sie übernehmen auch mal Aufgaben außerhalb Ihrer regulären Tätigkeiten und arbeiten auch Routinearbeiten gerne ab. Sie arbeiten gern im Team und ihre Arbeitsweise ist geprägt von Flexibilität. Sie bringen eine positive und humorvolle Ausstrahlung mit. Sie sprechen Englisch und Deutsch fließend. ​DER KUNDE: Ein Unternehmen aus der Finanzbranche Bei Interesse senden Sie uns gerne Ihren CV sowie Ihr mögliches Eintrittsdatum, Ihre Gehaltsvorstellung und 5 Stichpunkte, warum Sie die Idealbesetzung für diese Stelle sind, an:  c.bronzel@eurolondon.de   Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unsererWebseite www.eurolondon.de.   

  • French Customer Nutrition Specialist Have you ever wanted to work with your best friend - your dog? Now you have this unique opportunity to join a big family of pet lovers where you can make a difference for all dog parents and their pet's nutrition. Key responsibilities: *Answering customer queries through different channels in French *Effectively communicate in English to other teams *Being effective in everything you do while always asking "How can we do this better?" *Helping to make recommendations on customers dog's diet. Requirements: *Fluent English and native/near-native level of French *Qualified vet nurse or Auxiliaire Specialise Veterinaire or a degree in Animal Science, Zoology, Applied Biology or similar *You'll be surrounded by dog's everyday so a natural love for dogs is needed!  What is on offer: *25 days of holiday (26 days after 2 years of service and 27 days after 3 years of service) *Discount for health and dental insurance *Regular team and social events *Free breakfast, coffee, tea, fruits and snacks *And free food for your dog all year around as well! Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

  • Our client, a rapidly expanding US SaaS company is looking for a talented accountant looking to transfer their skills to a customer success role. In this position you will support other team members in the advice they provide to clients (accounting firms) about best practice / queries regarding the subscription based solution the organisation provides. This role would suit candidates who have experience as an accountant but are now looking to transition into a customer support / customer success role.  Responsibilities: Au sein de l'équipe Customer Success, vous aurez en charge l'assistance aux clients entrepreneurs et experts-comptables sur le logiciel. A ce titre, vous devrez: Répondre aux questions des utilisateurs et résoudre leurs problèmes (chat, e-mail ou téléphone). Fournir une expérience mémorable leur donnant envie d’utiliser les produits et services et de les recommander activement à leur entourage. Documenter les points de blocage pour en faciliter la résolution en les intégrant au développement des produits. Faire un suivi et fournir les informations nécessaires sur les problèmes / opportunités de manière claire et concise à tous les niveaux. Apporter aux clients les connaissances dont ils ont besoin pour gérer leur entreprise. Leurs fournir des conseils ou des explications les améliorations ou les modifications apportées au logiciel.   Profile required : Previous experience as an accountant Bilingual French / English Excellent customer service / customer support skills   Salary : up to 45K€ + benefits   Please send your CV to m.collins@eurolondon.fr   Please note that only shortlisted candidates will be contacted. Candidates must have valid working papers for France.

  • Our client, a Purchasing Company for food retail chains, is seeking a Franchisee Support Coordinator - France Reporting to the Senior Franchisee Support Manager based in the UK, you will take responsibility for the set-up, maintenance and communication of product information relating to distributors to ensure the smooth flow of stock through the supply chain in France. You will build strong relationships with all stakeholders (franchisees, distributors, internal contacts) to ensure all products are delivered in store according to agreed timeframes and volumes.   Role based in Lieusaint, Seine et Marne.   Principal responsibilities: Coordinating all product trials and promotional activities taking place in country Reviewing daily reports with distributors to maintain KPI achievement Maintenance of price files Producing ad hoc reports from distributor to provide insight in the Franchisee sales and product information Managing all supply chain activity and communication to distributors relating to new products, trials and promotions Ensure incoming Franchisee queries are reviewed and resolved in a timely manner using the appropriate systems, support and knowledge from around the team. Constantly developing own understanding and enhancing customer satisfaction to provide quicker and more robust responses times to enquires. Responsible for the accuracy of website information relating to pages that we own around supply chain, product and pricing information Implementation of new / replacement products and price changes, including stock management for current and future promotions and trials Supply Chain based communications   Profile Required: Supply chain background, preferably in the food retail industry Previous experience working with franchisees Experience in project coordination and supply chain management Strong stakeholder management skills French to native standard with fluent English   Salary: 48K€ - 54K€ + 10% bonus   Please send your CV to m.collins@eurolondon.fr   Please note that only shortlisted candidates will be contacted.

  • My client is a world leading distributor of mobile accessories. This is a young and fast growing company providing cases, power and audio products for all major mobile phones and tablets. To strengthen their team in Bonn they are seeking a new Sales Support Executive with the focus on the German market.   Sales Support Executive  (m/f) Permanent Position/ Bonn   The Challenge As the new Sales Support Executive you will work closely together with the Head of Sales and the Account Manager. It will be your responsibility to support with the account management of the existing client base as well as support in regards to gaining new clients in the market. Your clients would come from the retail, ecommerce and corporate sector. Your key responsibilities will include: Assist and support the Account Manager on a day to day basis Help create proposals, contracts and presentations Assist in the sales reporting Support clients with any questions, problems or issues they might have Establishing and maintaining a strong relationship with the existing client base Assisting in the new business development Upkeep of the CRM database   The Right Candidate As the new Sales Support Executive you will have gained some first experience in a similar sales support, inside sales, back-office, client support and general admin role. Experience in a inside sales, sales support, back-office and general admin role Great customer service skills Experience in B2B retail or wholesale is of advantage Ability to work independently and manage priorities Very good MS Office skills, especially Excel and PowerPoint Fluent German and good level of English is essential: a further Scandinavian language is of advantage   The Benefits This is a fantastic opportunity for a sales support professional to join this growing team and be part of a very successful and international company. Our client is offering a competitive salary depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV.     Interested? If you meet these criteria then please send your full application with the reference number 339599 via email to Karin Furberg at k.Furberg@eurolondon.de or give me a call at +49 (0)69 219 32 0.

  • Du willst Deine Karriere im Vertrieb starten oder hast bereits erste Erfahrungen gesammelt? Reisen gehört zu Deinen Herzensangelegenheiten und Du hast Vertrieb im Blut? Du bist extrovertiert und kannst gut Leute überzeugen, wenn Du für eine Sache brennst? Dann bewirb Dich, wir suchen Dich!   Mein Kunde in München, sucht eine/n Sales Executive (m/w) Deine Aufgaben sind u.a.: Langfristige Steigerung des Umsatzvolumens Enge Betreuung der Bestandskunden Erschließen neuer Kunden und stetige Pflege der Beziehungen Dauernder Austausch mit Kollegen über Erfahrungen Neue Potentiale aufspüren, erschließen und pflegen Tiefe Kenntnisse über das Vertriebsgebiet aneignen und nutzen Anforderungsprofil: Relevante Ausbildung, Studium oder Berufserfahrung Motivation, aus dem Home Office selbstständig und ergebnisorientiert zu arbeiten Fließende Deutsch- und gute Englischkenntnisse in Wort und Schrift Selbstständige, proaktive und verbindliche Arbeitsweise Reisebereitschaft Das macht die Stelle besonders interessant: Eigenverantwortliches Vertriebsgebiet inkl. Firmenwagen Regelmäßge Teamevents und Kick-Off Veranstaltungen Attraktives Vergütungspaket Home Office   Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format und Ihre Zeugnisse an Philip Karstedt, p.karstedt@eurolondon.de. Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank, dass Sie sich bei Euro London Appointments beworben haben. Wir sind Europas größte, unabhängige Personalagentur, die sich auf die Vermittlung von mehrsprachigem Personal spezialisiert hat. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung weitergeleitet wird.   Wir versuchen so schnell wie möglich auf Ihre Bewerbung zu reagieren, bitten Sie aber um Verständnis, dass wir aufgrund der hohen Anzahl von Bewerbungen, die wir tagtäglich erhalten, nur auf Bewerbungen antworten können, die dem vorgegebenen Anforderungsprofil unserer Kunden entsprechen. Falls Sie Interesse an weiteren offenen Stellenangeboten haben, besuchen Sie uns gerne auf www.eurolondon.de.

  •   #Sport und #Outdoor sind Dein Leben? #Retail ist Deine Leidenschaft und Dir liegt etwas an unserer Umwelt? Hast Du Shop Erfahrung und schon ein internationales Team geleitet? Dann bist Du genau hier richtig! Mein Kunde, ein internationale und bekannte #Outdoorbrand Marke sucht für eine Eröffnung eine/-n Store Manager (m/w) Berlin Deine Aufgaben: Du wirst ein Team motivieren, koordinieren und für die Unternehmensphilosophie begeistern Du wirst mit Deiner Performance Verkaufsresultate beeinflussen und den Store mit deinem Team zum Erfolg bringen Du wirst verantwortlich für Leitung, Training und Team Building sein Du wirst geplante Umsatzziele und Erwartungen überschreiten sowie alle Retail - Vorgänge entwickelnd und überwachen Du wirst mit anderen Stores und der Marketingabteilung zur Gewinnsteigerung kommunizieren  sowie interne Events organisieren Dein Profil: Du bringst wünschenswerterweise mindest. zwei Jahre Erfahrung im #Einzelhandel in einer führenden Position mit Selbstsicher kommunizierst du auf Deutsch und Englisch Computerkenntnisse wie MS –Office gehören zu Du weißt, was es heißt auf verschiedenen Wegen ein Team zu motivieren Du kannst Leistungsstandards zu setzen und aufrechtzuerhalten Du bist DER #Teamplayer schlechthin Unsere Umwelt liegt Dir am Herzen Deine Vorteile internationale Karriereentwicklungsmöglichkeiten Abwechslungsreiche, herausfordernde und spannende Aufgaben in einer wettbewerbsintensiven Branche Eine dynamische Arbeitsumgebung in einem internationalen Team Sollte diese Stelle interessant für Sie sein oder sollten Sie noch weitere Fragen haben, dann freue ich mich über Ihren Lebenslauf im Word Format sowie Ihre Zeugnisse an Manuela Ziegleder; m.ziegleder@eurolondon.de Für weitere Fragen stehe ich Ihnen jederzeit gerne unter 089-23239580 zur Verfügung. Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist.  Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de .

  • Amazing Opportunity to continue your Account Manager career with a Market Leading Technology organisation.  This company originally from the US has ambitious growth plans over the next year and you could be part of that expansion. This is a Sales oriented role where you will be tasked with further developing business within  existing clients. What’s the Technology – Event Planning is a major undertaking for any organisation, but so much more can be done using this companies innovative and easy to use cloud based solutions. Clients are small and large, far and wide, there is so much opportunity. The DACH market is growing so be part of that growth, This is a great role for a candidate  who is extremely client focused and loves to develop new business but focus on existing clients.  Customer Service with a revenue generating function or Sales experience is essential. You will speak English and German fluently. Account Manager – Technology  - Existing Business Your responsibilities: As an Account Manager you will report to the Sales  Manager in the UK, with dotted line reporting here in Germany and have the following responsibilities • Making outbound calls to existing clients and ensure product satisfaction • Identify further needs and up sell and cross sell additional useful technologies for that client • Make contact with potential new clients within existing client base • Present the technology via Webex or similar • Ensure customer issues are acknowledged and followed up on within 24 hours • Record information in  the CRM system Your Profile: • You have a Bachelors level Degree • You have previous client focused experience ideally within a sales function • You have worked in busy Technology focused environment and  you can use your Customer Service and problem solving skills. • Ability to multitask, be organised and work in a fast paced environment • Fluent German and English is essential Your Benefits: Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! Excellent basic and commission structure. Frankfurt based with  initial training in the US This is a great opportunity to gain valuable Technology Sales experience with an innovative organisation who provide training and development of its team. Interested? Please send your cv to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission.  

  • Calling All Graduates – Amazing Opportunity to get your foot in the door of a Market Leading Technology organisation.  This company originally from the US has ambitious growth plans over the next year and you could be part of that expansion. This is a Sales oriented role where you will be tasked with speaking with potential clients on a daily basis and demonstrating the technology to them online. You will answer their questions and show them how this technology can assist their organisation. What’s the Technology – Event Planning is a major undertaking for any organisation, but so much more can be done using this companies innovative and easy to use cloud based solutions. Clients are small and large, far and wide, there is so much opportunity. The DACH market is growing so be part of that growth. This is a great role for a candidate who has recently graduated from university and has some Customer Service or Sales experience. You will speak English and German fluently. Your responsibilities: As a Business Development Representative you will report to the Sales  Manager in the UK, with dotted line reporting here in Germany and have the following responsibilities • Making outbound calls to prospects who have already expressed an interest in learning about the technology • Talk through the technology with the prospect and explain how it can benefit their business • Make contact with potential new clients • Present the technology via Webex or similar • Clarify confirmed interest from the prospect and forward to the Account Executives to close the business • Schedule appointments for Account Executives • Record information in  the CRM system   Your Profile: • You have recently graduated with a Bachelors level Degree • You have completed internships in a Customer focused role or have at least 6 months experience in a Customer facing role. • If you have worked in Retail or Hospitality that’s great, you can use your Customer Service and problem solving skills. • Don’t have any experience but recently graduated, lets talk!! • Fluent German and English is essential   Your Benefits: Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! Excellent basic and commission structure. Frankfurt based. But initial 4 weeks training in the US This is a great opportunity to gain valuable Technology Sales experience with an innovative organisation who provide training and development of its team.   Interested? Please send your cv to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission.  

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