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Fluent French Customer Services

Fluent French Customer Services
Buckinghamshire



We are looking for a Bilingual Customer Services Representative, to work for a Global leader with operations in more than 50 countries, across 6 continents.
Do you speak fluent French as well as English?

We have just the job for you!

Come and join a friendly International team of professionals, serving customers across Europe.
This role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers in the EMEA region.


About the role:
* Accurate and timely entry of orders onto the order management system.
* Liaising with Customers to confirm orders, gather additional information as necessary and keep them informed of progress.
* Checking progress, lead-time and quantity for each order.
* Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately and service levels are met.
* Ensuring clear and correct dispatch instructions, i.e. terms of delivery, forwarder details, are provided to the dispatch team.
* Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan.
* Liaising closely with the relevant Territory Manager and Internal Sales Representative for the Country/Region to help deliver sales objectives and address the needs of customers.
* Running and monitoring back order reports.
* Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales.
* Liaising with Credit Control/Finance.

The ideal candidate:
. Fluency in English French.
. Previous Customer Services or Sales Administration experience in a B2B environment.
* Experience of liaising with an internal distribution department to ensure delivery of the product to the customer would be an advantage.
* Experience of liaising with customers / internal departments located outside the UK would be an advantage
. MS Office skills essential.

If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

German speaking Fraud Analyst

One of the world's major bank is currently recruiting for a German speaking Fraud Analyst.

Are you a person who has an interest in the financial industry but doesn't know how to get your foot in the door?
This is your TIME and CHANCE to finally have your dream job in the Financial Industry!

A little bit more about this position:

*You will be responding to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients.

*You will aid with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity.

*You will build the credit card replacement orders and completes shipping materials.

*Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more experienced fraud analysts.

For this position you would ideally need to be:
Fluent to a native level in: German
Fantastic communication skills
Willingness to learn and develop
Good telephone manner
Some experience within the financial industry would be a benefit.

If this sounds like your dream job, what are you waiting for, APPLY NOW!

Fluent French Customer Services

Fluent French Customer Services
Buckinghamshire



We are looking for a Bilingual Customer Services Representative, to work for a Global leader with operations in more than 50 countries, across 6 continents.
Do you speak fluent French as well as English?

We have just the job for you!

Come and join a friendly International team of professionals, serving customers across Europe.
This role focuses on managing the order-to-delivery process, ensuring fast and reliable order fulfilment for customers in the EMEA region.


About the role:
* Accurate and timely entry of orders onto the order management system.
* Liaising with Customers to confirm orders, gather additional information as necessary and keep them informed of progress.
* Checking progress, lead-time and quantity for each order.
* Liaising with planning/purchasing to ensure customer orders are prioritised and progressed appropriately and service levels are met.
* Ensuring clear and correct dispatch instructions, i.e. terms of delivery, forwarder details, are provided to the dispatch team.
* Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan.
* Liaising closely with the relevant Territory Manager and Internal Sales Representative for the Country/Region to help deliver sales objectives and address the needs of customers.
* Running and monitoring back order reports.
* Dealing promptly and effectively with customer requests and queries, including invoice queries, to meet required time-scales.
* Liaising with Credit Control/Finance.

The ideal candidate:
. Fluency in English French.
. Previous Customer Services or Sales Administration experience in a B2B environment.
* Experience of liaising with an internal distribution department to ensure delivery of the product to the customer would be an advantage.
* Experience of liaising with customers / internal departments located outside the UK would be an advantage
. MS Office skills essential.

If you are interested please contact Claire on 01753 668840 or emailing your CV to c.padgett@eurolondon.com. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

Italian AND Spanish or French Speaking Sales Representative

Are you fluent in Italian AND Spanish or French? Looking to develop a successful career in software sales? I have an excellent opportunity for you!

My client, a 6 times in a row #1 Gartner Magic Quadrant software business competing against companies like Oracle, Microsoft, and GE, is the established market leader in Field Service Management. They empower some of the world's largest and most innovative service organisations in verticals such as Utilities, Telecommunications, Capital Equipment, Home & Business Services, and Healthcare to name a few.

Due to expansion plans in their Sales Development Team, they are looking for a fluent Italian plus Spanish/French speaking SDR who wants to have a legitimate impact on the success of a global company. A talented and hungry individual is needed to assist forge strategic partnerships with potential customers to help grow their business by outperforming their competitors through differentiated service delivery.
Requirements:

-A minimum of 1 years' Inside Sales experience, preferably in the IT sector but other backgrounds will be considered as long as there is a proven track of client prospection and new business generation
-Fluent to a native level of Italian and Spanish/French
-Driven, ambitious, team-focused, competitive, coachable and humble personality

The role:

-A very competitive salary, £35K basic plus a generous bonus structure based on performance as well as a great benefits package including medical, dental, vision & life insurance, amongst other perks
-A collaborative and fun working environment in a stunning office!

If your experience and skills match the above then click "Apply" or call/e-mail Ben Sanchez for more information: b.sanchez@eurolondon.com / 0207 029 3799.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our clients' requirements. To enquire about other vacancies please visit our website at www.eurolondon.com
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