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My client is a world wide known Membership Organisation looking for a German speaking Service Support Specialist delivering the highest level of service, supporting their existing and potential members, partners and staff as well as regularly deputise for the European Service Team manager. Based in London you will be working Monday to Friday 9:00 am to 5:30 pm. The package offered includes £ 29-37k per annum plus private health care and pension schemes. Full training will be provided. RESPONSIBILITIES *Answering phone calls and emails answering questions about products, services, accounts Etc. As well as resolving problems and following up with the client to ensure that the issues as been resolved. *Identifying sales opportunities and passing leads over to the sales department *Producing customised reports upon request - membership, events, sales etc. *Contribute to the update of department policies and procedures *Take care of all German enquiries. Assist with events. Manage registration and onsite requirements for European Events *Host French Languages Online events (courses) *Assist with ad-hoc projects Skills *Fluent to native German/English speaker *Two-year minimum of experience in a B2B customer service, sales support, or help desk role including minimum of 6 months in a supervisory capacity. *Extensive knowledge on B2B Customer Service and Sales processes. *Strong written and spoken communication skills in both English and German *A team player as well as ability to work without supervision and natural capacity of building relationships with customers. *Extensive working knowledge of MS office, CRM software and basic knowledge of Salesforce.com *Excellent reporting and problem solving skills as well as able to present information and an ability to prioritise *Excellent numeracy and Excel skills *A third language such as: French, Russian, Spanish, or other modern European languages a plus but not essential. If you feel that you are suitable for the role and are available for an interview please send your CV to firstname.lastname@example.org Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com
Client Operations analyst- Graduate position Italian and Spanish speaking. Fintech, want to work in a growing transaction network based in the Heart of London? Looking for career growth? Looking for a company that really invests in you? Are you a critical thinker, problem solver, entrepreneurial and technical? Then I have a position for you, a growing mutual funds transaction provider have recently engaged with me to sources for some brainy grads to join their growing team. Role Purpose The person in this role will occupy a key position within the business as our client base and product range expands. This role will have specific responsibility for the company's production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients. Key Responsibilities *Proactively monitor the production services. *Provide first line support to the clients. *Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team. *Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production. *Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases. *Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer's perception and experience of the service. *Work with, and communicate to, all customers and internal technical staff during implementations. *Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe. *Maintain a high-quality service support and delivery. Required Knowledge & Experience *Fluent Italian with Spanish. *Good technical background. *Knowledge of the Mutual funds industry. *Degree educated in one of the following subjects Science, technology, Engineering and Maths *Some experience with SQL would be beneficial. *Strong work ethic *Attention to detail If you would like to apply for this position then please apply with your updated CV in a WORD format. Apply through here or send me and Email Directly! L.email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
Job Summary An opportunity has arisen for an Accounts Assistant to join our Accounts Division. This role will cover a wide range of duties, supporting the Accounts Division in managing the credit control, processing and troubleshooting various accountancy functions and transactions. Accounts and system experience would be a plus while training will be provided. Responsibilities and Duties · Credit control - generating chasing letters and emails with supporting documentation. Calls to clients to ensure timely payment of fees/invoices · Input supplier invoices into accounting software and internal cross charges · Invoicing · Bank reconciliations · Assist with end of month Closure · Answer telephone calls promptly and courteously and ensure prompt follow up as appropriate · Support the Accounts team, i.e. process expenses and ad-hoc requests · Maintain filling systems Qualifications and Skills · Accounts, Sage experience desirable , full training will be given · Organised and methodical in approach · Problem solving skills · Ability to prioritise own workload and meet deadlines · Excellent attention to detail and accuracy with good level of numeracy to work with data ·Good level of IT literacy, i.e. MS Word and Excel, · Multitasking abilities, ability to manage multiple priorities in a dynamic environment . Strong interpersonal and communication skills able to interact at all levels
Property Sales Executive - French Language is Desirable. I am working with an international property investment consultancy with a particular focus on the sale of new build and off plan properties across the South of France including the major Ski Resorts. So if you are a big Skiing fan then this is the job for you! Located in South Kensington you will be growing and developing your own portfolio and generating revenue for this leading property investment firm. The Job: This is a varied and challenging role which will make the most of a broad mix of skills. You will ensure a high level of client care at all times whilst approaching potential customers to win new business as well as maintaining strong relationships with existing clients. You will also liaise with the marketing team under the supervision of the Sales Director to ensure that your portfolio of properties is being marketed in the best and most efficient way possible. Your day to day will include: -Responding in a timely fashion to client enquiries via telephone, email and face-to-face -Analysing client requirements and presenting investment solutions appropriately -Following up with all enquiries promptly with the aim of closing the sale -Liaising with mortgage brokers and legal advisers where necessary -Ensuring all parties are working towards the scheduled completion date -Writing and designing weekly newsletters to be sent out to a large database -Producing accurate and timely sales reports for the Sales Director -Attending weekly and monthly team meetings to discuss progress and strategy What they need from you! -Excellent level of written and spoken English and French -A strong sales background, preferably in property, is an advantage -Strong organisational skills and ability to problem solve -Knowledge of skiing, skiing lifestyle and the French Alps -Entrepreneurial with ability to spot opportunities -Ability to build rapport and form long standing relationships with both clients and colleagues -Proficient computer literacy -Well-presented and personable What the company Offer: -Starting salary of £23,000 -Excellent commission structure -Team skiing holidays paid for! -If you would like to apply for this position then please apply with your updated CV in a WORD format. Apply through her or send me an email with your updated CV : firstname.lastname@example.org -Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
German Speaking Sales Development Representative My client is a world leading reservation platform for the hospitality industry. They are looking for German speaker to join their amazing offices in central London to work within a brilliant team of business developer. Offering an AMAZING package this company will give you the opportunity to develop your career taking you to the next level. Skills: *Bilingual German and English *Previous telesales or call-center track record with a track record of exceeding objectives experience. *Ability to multitask and work independently. *Strong computer and interpersonal skills; excellent time management skills. *Excellent PowerPoint and Excel skills. *Strong spoken and written communication skills in both German and English *Strong attention to detail. *Experience with Salesforce.com preferred. *Interest in the restaurant and hospitality sector. *Collaboration and Teamwork *Creativity and Innovation If you feel that you are suitable for the role and are available for an interview please send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com