Customer Success Specialist - Enterprise Clients

The Company: Berlin based, globally focused, established 20 years ago to fill a gap in the Technology market when it comes to presentation tools. Products are used globally by over 1 million users

 

The Job

The Customer Success Specialist will drive renewals with existing clients by ensuring training and best practice customer service for clients.

You will work closely with Enterprise Accounts and ensure 100% client satisfaction with the service provided.

 

The Client base is broad including those coming from Consulting and Financial Services. These are large Enterprise Accounts so you will play a key part in the retention and development of these accounts.

 

You:

You speak fluent English and German, your client base is in the DACH region so you must be able to communicate effectively in German with clients. English is required for internal communication.

 

You love challenges and solving problems and can think on your feet in order to find solutions for your clients.

 

You have at several years Customer Success experience and are comfortable working at enterprise level with large accounts.

 

You are coming from a Technology company and have experience with a wide variety of clients in large enterprises.

 

You really want to join a growing, well run and highly funded organisation with really ambitious plans for 2023.

 

Your Benefits:

Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! This is an international company with a fun environment and lots of office perks.

 

Excellent salary and training provided. This company pays above market rates for exceptional talent.

 

Interested? Please send your cv to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you!

 

Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission.

 

Consultant

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Emma Brady

Team: Sales & Marketing -  Germany 

Languages: English & German

Specialist in: Sales & Marketing for Technology, eCommerce, Consumer Goods and Financial Technology

About Emma:

With 18 years Recruitment experience, Emma has an extensive network of candidates and clients throughout the region. She enjoys working with both clients and candidates to consult and advise on the ever changing Recruitment market in Germany. Having relocated from Dublin to Frankfurt in 2001, Emma very much enjoys living and working in a Multilingual and Multicultural environment. 

 

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