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Japanese Customer Service Agent

Japanese Customer Service Support

Are you looking for a new challenge?

Are you fluent in Japanese and English and enjoy dealing with people and being part of a team?

I am currently recruiting for a successful gambling company. They are looking for fluent German speakers to join their customer service team. Experience in Customer service is required.

What you are going to do:
*Answer chats and emails to customers accurately
*Provide excellent customer service in an expedient manner
*Identify, research, and resolve customer issues.
*Improving customers knowledge and help them
*Improving the overall performance of the team
*Proving problem-solving skills
*High level of attention to detail
*Clear thinking and problem solving


What you have to have:

*Customer orientation
*Fluent English and Japanese Speaker
*Efficient problem solving
*Stress-resistant
*High level of attention to details
*Team skills
*Professional and friendly manner when interaction with customers
*Clear thinking and problem solving
*Happy to work evenings and days shifts

Salary: 25 K
Working hours: Any 5 days out of 7 (pro rota)
Nearest station: Victoria

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Consultant

image

Silvia Midoni

Team: Customer Services and Contact Centre Division

I specialise in: permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in UK and EU.

Languages: English, Russian and Romanian

Fun Fact: I have 2 degrees ( journalism and acting & performance) but straight after University got a job as a HR manager.

I’ve been at Euro London since: May 2019

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