This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Senior Property Manager-Mandarin speaking

Responsibilities:
*You will be the primary point of contact for Landlords and Tenants throughout the tenancy, liaising with our in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date.
*Where any insurance claims are necessary, you will raise the claim on the Landlord's behalf, arrange quotes and bring the claim to a successful conclusion.
*You will visit all of the properties in your portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found.
*Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine.
*You will ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements.
*At the end of the tenancy you will analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return.
*You will provide direct support to the Head of Property Management and Property Management team.

Requirements
*Proficient in Landlord and Tenant law
*Methodical in your working, ensuring inquiries are prioritized and dealt with efficiently;
*Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, Wechat, Whatsapp);
*Able to work independently and be responsible for organizing own diary and workload, including managing appointments to inspect properties;
*Fluent in English and Mandarin

Consultant

image

Wendi Yang

About me: I grew up in Xi’an, a City in central China and moved to the UK to discover different cultures and experience the European lifestyle. Before moving to London, I lived in Liverpool for 2 years. I have worked in recruitment for over 3 years now and mainly focus on the Chinese Market. The reason why I love what I do? Recruitment offers a day-to-day challenge which makes you develop determination and mental toughness.

In my free time I enjoy going to the country side on long hikes or bike rides.   I also enjoy a cold beer on a sunny day.

Fun fact: I hiked up the Mount Hua, known as one of the most dangerous hikes in the world!

More

This job has now been filled but you may be interested in:

 
  • German Speaking Customer Service Advisor - Dog Lovers - This One's For You! Are you a fluent German speaker? Do you have experience in an office based customer service role? Are you passionate about dogs? Keep reading! This could be your dream job!! We are looking for German speakers to work with a leading pet food brand. This is more than just a job, this is a lifestyle! What we're looking for: - First and foremost - German speakers who ideally have some prior customer service experience (office based if possible) - Great listeners! If you're good at listening and care about customers and their needs then you are half way there. - Strong Communication skills - Willingness to put the customer first and go above and beyond - Excellent written German and English - Passion and professionalism What you'll be doing: - Answering customer queries in German and English - both email and phone - Finding solutions to customer queries - Contributing to a fantastic team in a dog friendly office! What you'll get: - Salary level - From £24,000 depending on experience benefits - To work in an amazing, dog friendly office! - Fantastic training - Flexible core hours - Competitive holiday allowance - Free breakfast and healthy snacks! - Social team - Gym membership discount - Pension scheme - Benefits for your dogs too! - Season ticket loan and bike to work scheme more! Like what you've read so far? Get in touch with me! Given the current situation this role will be home based to begin with so ideally candidates will have laptops/internet/mobile phone/quiet place to work. If you're keen to know more please send me your CV in word format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • French Speaking Customer Service Advisor - Dog Lovers - This One's For You! Are you a fluent French speaker? Do you have experience in an office based customer service role? Are you passionate about dogs? Keep reading! This could be your dream job!! We are looking for French speakers to work with a leading pet food brand. This is more than just a job, this is a lifestyle! What we're looking for: - First and foremost - French speakers who ideally have some prior customer service experience (office based if possible) - Great listeners! If you're good at listening and care about customers and their needs then you are half way there. - Strong Communication skills - Willingness to put the customer first and go above and beyond - Excellent written French and English - Passion and professionalism What you'll be doing: - Answering customer queries in French and English - both email and phone - Finding solutions to customer queries - Contributing to a fantastic team in a dog friendly office! What you'll get: - Salary level Between £21,000-£23,000, depending on experience benefits - To work in an amazing, dog friendly office! - Fantastic training - Flexible core hours - Competitive holiday allowance - Free breakfast and healthy snacks! - Social team - Gym membership discount - Pension scheme - Benefits for your dogs too! - Season ticket loan and bike to work scheme more! Like what you've read so far? Get in touch with me! Given the current situation this role will be home based to begin with so ideally candidates will have laptops/internet/mobile phone/quiet place to work. If you're keen to know more please send me your CV in word format to c.grosvenor@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

  • Are you a determined, enthusiastic, friendly French speaker with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent French to be a part of their growing team in London! Within your role, you will be providing excellent service support for a wide range of customers in French and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in French and English, both written and spoken Ideally have experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both French and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Are you a determined, enthusiastic, friendly German speaker with an interest in provide excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent German to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in German and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in German and English, both written and spoken Min 1 year experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements

  • Are you a determined, enthusiastic, friendly Japanese speaker with an interest in providing excellent customer service? If you can say yes, then look no further. Our client, a leading multinational company is currently looking for a Customer Service Representative with fluent Japanese to be a part of their growing team in central London! Within your role, you will be providing excellent service support for a wide range of customers in Japanese and English, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. Responsibilities: Fluent in Japanese and English, both written and spoken Min 1 year experience in a Customer Service or Retail Possess a professional, helpful and friendly telephone manner Demonstrated interpersonal skills and ability to work as part of a team or independently Strong communication skills, able to work in a fast paced environment A strong team player Given the nature of the role candidates must have excellent command of both Japanese and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately please send your CV in WORD format to a.sarfo@eurolondon.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements