Customer Service Advisor (German OR French speaking)

Customer Service Advisor (German OR French speaking)
(Temporary for min. 6 months)

On behalf of our client, we have a fantastic (temporary) opportunity for a German OR a French speaker to join a well known company based in High Wycombe.

The position offers you a variety of tasks, responsibility and the possibility to use your great language skills on a daily basis. In addition, our client has a great reputation and is known for their exciting products.

Our client is looking for a candidate who is fluent in English and German OR French, available immediately and a great team player:

Skills:
*Fluent to native level German OR French (verbal & written)
*Fluent English knowledge
*Previous experience in Customer Service or a customer focused role is essential
*Experience in a Helpdesk role is an advantage
*Great customer service skills are expected
*Good IT knowledge
*Team skills

Responsibilities:
*Communicate with customers via email (70%) and telephone (30%)
*Log inquiries in the Helpdesk system
*Offer IT support to customers
*Monitor emails and follow up with open tasks
*Maintain confidentiality
*Coordinate and report customer feedback

The client is a very well known company offering a competitive rate in an exciting ongoing role.
You should commit to 6 months in this great role. There is the possibility to extend the contract.

Working hours are Monday to Friday, 9:00 am - 5:30 pm.
This great client also offers unlimited snacks, drinks and fresh coffee on a daily basis.

If you are fluent in German OR French and you have got experience in Customer Service, please send me your CV in Word Format to Josephine Gogler: j.gogler@eurolondon.com mentioning the reference: WNJG_German_HW OR WNJG_French_HW
Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

Consultant

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Josephine Gogler

Team: Temporaries & Call Centre Divisions

I specialise in: All temporary roles across the UK (except London)

Languages: English, German & Spanish

I’ve been at Euro London since: 2015

About me: I have started in recruitment by working in-house for a localization company and enjoyed recruitment so much that I decided to pursue a career in it. Euro London Appointments was my first choice and still is.  I’ve been with Euro London Appointments for more than 2 years, I started off in our Frankfurt am Main, Germany office and since January 2017 I am working in the London office.  

If I were a famous person, I would be: Bill Murray, because I would love to be an 80s Ghostbuster.  

Fun fact: Longest word in German: Nachrichtenübermittlungs­beschleunigungssystem, Meaning: news transfer acceleration system

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