Norwegian or Finnish CS Advisor (temporary, ongoing role, up to 12 months )
On behalf of our client, we have a fantastic (ongoing temporary) opportunity for a Norwegian OR Finnish speaker to join a well known company based in Kingston.
The position offers you a variety of tasks, responsibility and the possibility to use your great language skills on a daily basis. In addition, our client has a great reputation and is known for their exciting services.
What we're looking for:
-Fluent Finnish OR Norwegian & English
-Customer service experience
-A great team-player
-Great communication skills
-Experience in ticketing preferred but not essential.
You will be working in customer services for a ticketing agent that is doing a Norwegian and a Finnish campaign.
Some of your responsibilities will include:
-Answering the phone to Norwegian OR Finnish customers who call in with any questions or problems. E.g they want to buy a ticket or need information about an event etc.
-Provide assistance to help answer these questions or solve these issues.
-Working towards targets to lower response time to customer queries.
-Local discounts to shops
-Fun multilingual environment: over 30 people in the office with 5 in your
team. This is an office with lots of different languages!
-Regular social events: raffles, international food days, Halloween
competition, talent competitions.
-Fantastic location right next to a train station and near shops, cafes, restaurants and bars.
-Free car park
-Training given in house
If you are fluent in Norwegian OR Finnish and have experience in Customer Service, please send me your CV in Word Format to Theo Chau: email@example.com mentioning the reference: WNTC_Finnish_CS or WNTC_Norwegian_CS
Please note that we can only consider applicants who already hold a full UK work permit.
Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com