Dutch and French Customer Service Executive

Title: Dutch and French Customer Service Executive.
Are you Fluent in Dutch and French?
Are you a determined, enthusiastic, friendly Dutch and French speaker with an interest in providing excellent customer service? If so, this is a good opportunity for you.
One of Europe's largest specialist food companies is currently looking for a Customer Service Executive fluent in Dutch and French to be a part of their growing team in London!
Within your role, as Customer Service Executive you will be providing excellent service support for a wide range of customers in Dutch and French, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have.
You will be part of a friendly, culturally and ethnically diverse environment, with a fabulous induction programme, where no new joiner feels like the new person for long and everybody has the chance to make a real difference to the business.
Key responsibilities
Supporting the team in an exciting and fast paced environment interacting directly with logistics, sales and commercial divisions with the opportunity to learn across all parts of the business
Providing excellent customer service whilst providing attention to detail in all aspects of the role
Supporting customer queries, issues to successful resolution and managing KPIs as part on ongoing improvement
Processing customer orders into the company, sample orders, order amendments, customer query management and allocation of stock

This is 12 months contract, full-time position with the possibility to move to permanent, WFH initially. Then 2 flexible days in Enfield
Working hours: Monday to Friday (9am - 5pm or 8pm - 4pm) some bank holiday cover
To hear more about this exciting opportunity, apply today!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website.



Emanuela Fara

Team: Customer Services and Contact Centre Division

I specialise in: Permanent recruitment for multilingual customer support and call centre positions in London and throughout the UK. So, if you’re looking to start up in the industry or would like the opportunity to develop your career using your languages, I am here to help you find your dream job!

Languages: Italian, Spanish, English, French, Arabic and Portuguese

About me: I was brought up in Sardinia and lived in Spain for nearly half my life to date. I’m a very outgoing and sociable person and I’m obsessed with languages, travel and gin & tonic!

Fun Fact: I backpacked around the middle east, bargaining with taxis drivers all the way! I also have a dream I want to go back to the future in a DeLorean!