French Customer Service Agent

French Customer Service Specialist

Have you ever wanted to work with your best friend - your dog? Now you have this unique opportunity to join a big family of pet lovers where you can make a difference for all dog parents and their pet's nutrition.

Key responsibilities:
*Answering customer queries through different channels in French
*Listen closely and understand what customer needs and offer them the best service
*Effectively communicate in English to other teams
*Being effective in everything you do while always asking "How can we do this better?"

*Fluent English and native/near-native level of French
*Ability to handle tricky questions and situations the customers might approach you with
*Good attention to details
*Experience with Customer Service
*You'll be surrounded by dogs everyday so a natural love for dogs is needed! 

What is on offer:
*25 days of holiday (26 days after 2 years of service and 27 days after 3 years of service)
*Discount for health and dental insurance
*Regular team and social events
*Free breakfast, coffee, tea, fruits and snacks
*And free food for your dog all year around as well!
*Competitive salary - will be discussed at the interview!

Location: Richmond
Working hours: Monday to Friday



Silvia Midoni

Team: Customer Services and Contact Centre Division

I specialise in: permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in UK and EU.

Languages: English, Russian and Romanian

Fun Fact: I have 2 degrees ( journalism and acting & performance) but straight after University got a job as a HR manager.

I’ve been at Euro London since: May 2019